- Program Development: Focused program development on Technical Training, Soft Skills Training, and Leadership Training, resulting in a 38% reduction in attrition, a 32% increase in employee satisfaction, and a 63% reduction in time to proficiency in the first 90 days.- Stakeholder Collaboration: Collaborated with executive team members and stakeholders to identify business needs, calculate the training ROI, and assess overall business impact.- Material Development: Developed training strategies for employee development, including technical skill development, new hire onboarding programs, employee development paths, and leadership skills tracks.- Project Management: Project-managed cross-functional teams of leaders, individual contributors, developers, and SMEs to measure, design, develop, deploy, and track training programs.

- Stakeholder Collaboration: Collaborated closely with university leaders, esteemed faculty members, and subject matter experts (SMEs) to forge a strategic partnership aimed at realigning content with college objectives. Together, we established comprehensive metrics for success, ensuring that the content delivered was in perfect alignment with the goals of the institution and promoting a culture of continuous improvement.- Strategic Planning: Performed thorough business needs analysis to identify critical gaps and challenges within the organization. Developed strategic solutions that involved actively engaging relevant business leads, ensuring alignment with their specific objectives and priorities. This collaborative approach resulted in targeted and impactful interventions to address the identified needs and drive positive outcomes.- Material Development: Designed and developed a versatile and comprehensive skills-based training program encompassing various delivery methods, such as web-based, blended, facilitated, virtual, and live sessions. Created iterative learning experiences that spanned a range of formats, led to a remarkable 19% expansion in course offerings while simultaneously achieving an outstanding 21% increase in pass rates.- Program Development: Crafted comprehensive training strategies to drive employee development, encompassing various initiatives such as new hire development programs, structured employee development paths, and targeted leadership skills tracks. These strategic programs aimed to cultivate a skilled and capable workforce, fostering continuous growth and empowering individuals to reach their full potential.

- Strategic Partnership: Collaborated with executive leadership (President, CEO, COO, and global board of directors) to strategically forecast, establish, and align a global training program/department with business objectives.- Technology-Enabled Training: Designed/implemented a ILT/VLT training program and learning management system, driving a significant 35% reduction in new-hire training duration and an impressive 80% decrease in retraining requirements. Successfully scaled the program to meet the training needs of over 8,000 participants worldwide, ensuring consistent and impactful learning outcomes.- Material Development: Developed training materials (instructor manuals, student manuals, and job aids, integrating real-world, hands-on exercises) resulting in an ROI of over $600,000 and substantial improvements, such as a 60% reduction in workman's comp issues and a 45% increase in customer satisfaction. Created a comprehensive training video library, achieving an ROI of over $1.5 million, while overseeing script development, production coordination, film editing, and the creation of support and marketing materials.- Team Supervision: Effectively led and supervised a team of 30 regional trainers, fostering a culture of excellence in facilitation and delivering outstanding customer service. Monitored team performance to consistently achieve sales targets and exceed customer satisfaction goals.- Train-the-Trainer Programs: Instituted a bi-annual three day training conference, for internal and external trainers. Delivered comprehensive sessions focusing on elevating the quality of facilitation- Training Plans: Developed comprehensive training paths and requirements for internal employees and leaders, strategically aligning with bonus structure and providing clear opportunities for advancement.

- Project Management: Collaborated with subject matter experts and stakeholders to gather and validate content, ensuring the accuracy and relevance of training materials. Utilized industry-standard authoring tools to develop engaging training modules, instructor-led sessions, and job aids, incorporating best practices of instructional design. Employed interactive elements, multimedia components, and gamification techniques to enhance learner engagement and retention.- Strategic Planning: Redesigned and implemented a comprehensive training program for over 37,500 associates, resulting in cost savings exceeding $500,000 and a remarkable 70% increase in compliance. Similarly, revamped the training program for over 3,000 managers, saving the company more than $250,000 and achieving a notable 45% increase in compliance.- Material Development: Created management-level classes with materials that were utilized in on-site training sessions for over 3,000 managers. Conducted needs analysis to evaluate the effectiveness of existing training programs.- Training Evaluation: Monitored and evaluated training effectiveness through assessments, surveys, and performance metrics, continuously improving the training approach to optimize learning outcomes.

- Relationship Development: Thoroughly collaborated with subject matter experts and stakeholders to analyze technical training needs and develop comprehensive learning solutions.- Material Development: Designed performance-based technical training materials with a focus on critical job tasks to create impactful learning modules, simulations, and hands-on exercises that seamlessly integrated multimedia elements to maximize effectiveness and engagement.- Training Evaluation: Conducted meticulous assessments, evaluations, and comprehensive needs analysis to measure training outcomes, identify improvement areas, and make data-driven adjustments for enhanced effectiveness.