Teresa Jaffrey Email & Phone Number

Irvine, Scotland, United Kingdom

Irvine, North Ayrshire, United Kingdom

Irvine

Renfrew

Implemented a systematic approach to training (SAT) for the Microsoft Dynamics AX Enterprise Solution. Developed online training assessments and created online training courses to enhance classroom training. Created and delivered Train the Trainer sessions. Held Vision and Case for Change workshops. Prepared and delivered business solution training plans.

Glasgow, United Kingdom

Contributed to and helped manage the resourcing and recruitment strategy for the Supply Chain function. Managed the career planning and development for high potential professionals within Supply chain (CIPS). Identified, designed and implemented ways to deliver performance metrics of all mandatory training. Analysed capability gaps from self-assessments to.

• Implemented global people development solutions and processes by consulting with nominated business HR partners.
• Created learning solutions for business specific development needs including delivering UK training needs for new HR online service tools.
• Played an integral part in global development projects, working closely with business partners and operational management.

• Provided professional face-to-face and remote support to business HR, managers and employees throughout the UK.
• Ensured that all people development needs were identified based on business requirements together with local business HR.
• Trained business HR on new global processes and HR system improvement changes.
• Provided training expenditure reports to help business HR to prepare their location’s training budget from collated employee development needs.

• Developed a network and built working relationships with several business HR across multiple countries.
• Consulted and supported all Western Europe business HR to ensure global people development concepts and processes were implemented consistently across the business including personal performance reviews, employee.
• Delivered 360 feedback sessions to support recruitment selection or succession.

• Accountable for several large investment training projects at Caledonian including HC Bleaching (2005), Coater Upgrade (2007) and Biomass Boiler (2008-2009).
• Provided professional HR development support to managers and supervisors to enable valuable personal performance reviews to be performed.
• Supported HR with the identification and delivery of development plans for succession planning for key posts throughout the mill at all levels.
• Coordinated and managed further education requirements in the mill.
• Performed training needs analysis, contributed to the design and delivery method of all project training, then measured the training effectiveness by means of an assessment.
• Worked with government funding bodies to obtain additional training funding for investment projects.

• Led and managed the Quality Assurance department with a team of thirteen employees working within different sections.
• Accountable for the QA budget and for setting the department’s business plan objectives.

• Responsible for developing various types of test methods and procedures within the quality assurance department.
• Trained laboratory personnel in the techniques required to enhance their skills to enable them to perform new tests using new equipment.
• Monitored and evaluated quality trends statistics and provided tabulated mill reports for mill trials.
• Performed control of substances hazardous to health (COSHH) assessments.