Teresa L. Pratt Email & Phone Number

Training and Organizational Guidance for ISO 9001, IATF 16949, ISO 14001, ISO 45001, AS9100 Auditor Training and integrated management systems. Also serve as technical reviewer/developer for Plexus for training material during PSP assignment.

Terre Haute, Indiana, United States

*Could not find house during housing shortage; changed to remote contract work in Erie, PA• Begin integration efforts by training internal auditors for IATF 16949, ISO 9001, ISO 14001 and ISO 45001• Developed customer specific requirements matrix to enable organization to efficiently evaluate, execute and monitor customer specifics as a part of their process approach to assure all customer requirements and expectations are met• Improved the contingency plan format and process for improved execution• Mentored new quality supervisor regarding leadership skills• Improved training orientation programs with focus on the customer• Initiated document refresh project, including cross-reference to IATF 16949, ISO 9001, ISO 14001 and ISO 45001 as an integrated approach; reduced complexity while clarifying defined processes

Erie, Pennsylvania Area

• $1 million savings Continual Improvement projects• Integrated internal auditing for IATF 16949, ISO 14001 and ISO 45001• Improved Quality/Lean/CI Department layout and processes (Layered Process Audits, Material Movement processes, Manufacturing 5S)• Integrated value stream management for change management (joint projects for supplier management, development and improvement), Error Prevention workshop leader• Achieved customer satisfaction resulting in 2020 Zero ppm customer award • Integrated standardized work to provide total business system requirements (QEHS)• Lead cross-functional lean/continual improvement projects

Bowling Green Area, Ky

Managed customer quality engineering and auditing staff through ISO 9001:2015 and IATF 16949 standards, integration of ISO 14001 and ISO 45001. Managed customer requirements and organizational objectives. Drove implementation of core automotive and continual improvement tools. Established and implemented metrics for monitoring system effectiveness and to enable managers to make effective product quality decisions.

Greater Atlanta Area

Responsible for leading cross functional quality initiatives surrounding key accountabilities to develop a corporate-wide business management system, overseeing QA groups through internal audits, providing project management support and facilitating/coordinating regulatory authority inspections. Responsible for FDA and ISO compliance using the process approach to auditing. Created document system, including accessibility by function or business process in three clicks or less. Review customer and supplier contract documentation for completeness, accuracy and transfer contract language to execution. Manage facility layout and requirements including OSHA compliance. Analyze call center performance through supplier and internal audits.

Winston-Salem, North Carolina

Developed and implemented total business system, reducing complexity and improving problem solving. Trained global team to sustain improvements. Created supplier quality auditing system for automotive.

Lead teams to develop, translate, publish, deliver, monitor and maintain training programs for operational definitions, lean implementation training, business system documentation, internal auditing, operator manuals and staff operations manuals. Process includes train the trainer programs.Use the process auditing approach, Lean Enterprise and Six Sigma problem solving techniques to enhance effectiveness and efficiency. Oversee development of business system documentation infrastructure, connected processes and measurements as input to management reviews regarding effectiveness and efficiency.Coordinate global internal auditing process, manage best practices and Enterprise Operating System through global data analysis.

Created sales account management system for major customer ($3 million annual sales) and major accounts for metal stampings and pressure vessels. Coordinated the account plan, including MRP, sales forecasting, raw material planning, production scheduling, shipping and customer service. (Company was formerly known as Commercial Intertech.)

Mba, Marketing

Bsba, Industrial Management

Activities and Societies: American Society for Personnel AdministratorsGraduated Cum Laude