Teresa Monette Email & Phone Number

Remote

Manages all interactions with customers and works with Owner to provide customer service solutions whenever necessary. Communicates with warehouse to ensure timely management of orders and inventory. Assits in website management/updating, creates and edits documents for wholesale customers, and works closely with the Owner and Management company to create.

Remote

Managed all interactions with customers in regard to their tour bookings. Tracked and monitored merchandise sales and shipping, and communication with the warehouse team. Managed and tracked ticket inventory and reported to leadership team when issues arose.

Manages exisiting and new Affiliate accounts on a day to day basis. Aquires Afflilate accounts via LinkedIn, Facebook Groups and warm leads. Manages and brings to life new landing pages for the company to run from beginning to end. Tracks and overlooks daily margins and reneus. Assists the team with a number of projects to grow total number of marketing.

Costa Mesa, CA

Managed organizational growth by marketing the mission of NCL Inc. to interested constituents. Oversaw new chapter development from conception to charter while creating marketing tools for interested parties to share the mission of NCL Inc. Performed market analysis for potential organizational growth while attaining and managing new leads.

San Pedro, CA

• Maintains CEO’s calendar and emails
• Assists in management of the company blog and social media
• Coordinates fundraising and donation opportunities for outside organizations
• Books all company travel
• Assists with recruitment/ vetting of potential team members while at mission events
• Coordinates and attends mission oriented retail shows and events

San Pedro, CA

• Sourced new product elements for future launch items
• Assisted with in house photography and graphic needs
• Managed and executed company photo-shoots
• Created, edited, and published company newsletters and ecommerce emails
• Modified and recreated PR packet for the sales and marketing teams
• Assisted in the organization and creation of a brand bible for the company

Orange County, California Area

• Made cold calls to businesses to quote for new insurance coverage
• Reached out to and followed up with internet leads
• Maintained in book of business client’s needs- such as modifications to coverage and processing payments
• Assisted Agent with any meetings, calendar management, and scheduled appointments

Los Angeles, CA

• Assisted students with basic research questions and technical questions.
• Maintained a quiet environment in the library and facilitate the use of University computers to ensure that everyone had a chance to use one

Los Angeles

• Marketed the brand on campus, to Sororities and other campus organizations

Mission Viejo, CA

• Located and interviewed host families for incoming students while they studied English at FLS Saddleback.
• Coordinated weekly and monthly local excursions for the students to attend

Rancho Palos Verdes, CA

• Chaperoned students who attended local cultural, educational and historical locations and events while providing background information
• Assist office manager with daily reporting and customer service issues

San Pedro, CA

• Regularly opened the store which required daily staging and prep work in a specific time frame
• Prepared beverages during high volume hours
• Assisted customers with recommendations and nutritional questions

Torrance, CA

• Assisted High School seniors with graduation photographs. Photographed sports and special events at various schools

Rancho Palos Verdes, CA

• Assisted students in developing black and white prints, using film in the dark room and with using Photoshop. Photographed Arts & Media events, assisted students in completing assignments for courses.

Torrance, CA

• Provided clients service to help them find the product that best fits their needs

San Pedro, CA

• Checked membership cards at the gate and checked in guests. Supervised the pool deck. Assisted at dinners by closing checks, and showing people to their tables

Bachelor Of Arts (Ba), Sociology

Activities and Societies: Alpha Phi Beta Pi

Associate Of Arts (Aa), Sociology

Activities and Societies: Phi Theta Kappa Academic Honors Society, Secretary, Associated Student Body Class Representative