Teresa Nelson Email & Phone Number

Houston, TX, US

• Aligned to Specialty, I serve business leaders by understanding their strategies, products, priorities, and processes. I ensure alignment of business and technology strategies to help the organization achieve their.
• Strategic roadmap development and maintenance across multiple Specialty divisions, with a focus on achieving business objectives aligned to the investment strategy, for Hanover Specialty ($1.4B DWP)
• Leading the annual investment process, pre-work, solutioning, and design oversight for Specialty’s nearly $14M technology portfolio, comprised of multiple major investments across a combination of legacy and modern.
• Developing system and business process models, short and long-term strategic roadmaps, enterprise convergence maps, and strategic approaches for vendor selection and POCs
• Coordinating across the enterprise for program intersections and more broadly applicable capabilities (e.g. digital engagement, billing system upgrades, etc.) as well as within Specialty (e.g. Automation, Data &.
• Fostering continuous collaboration and thought partnership across various stakeholders throughout strategy development and execution

Responsible for a comprehensive sales effectiveness agenda that interacts with multiple business units across the Specialty organization. Charged with developing and training to sales excellence programs, initiatives, and implementation plans and tools to drive business results. Actively working with field leadership, underwriting organizations, and.

I partner with leaders across all levels of the organization to improve effectiveness and achieve goals. I coach leaders on adopting The Hartford Way’s key mindsets and beliefs to enable continuous improvement. I act as a trusted advisor, understanding the business’s unique needs and working with leaders to identify routines and strategies to drive.

I am accountable for driving a culture of continuous improvement to ensure PL Agency achieves its strategic objectives and contributes to making The Hartford an exceptional company that delivers differentiated value to customers and partners.

I lead the development, design, and execution of agency sales programs and initiatives for The Hartford's personal lines division on a national basis. I work to strengthen The Hartford's value proposition to agents, enhance agency engagement, and achieve the financial goals of the company. Additionally, I examine all aspects of complex business and.

I develop and successfully execute a multi-level national training program to facilitate continuous learning and development of our Personal Lines Sales Representatives and Sales Leaders. I also partner with leadership and lead projects to drive continuous improvement throughout the organization.

Effectively managed $37M territory of Personal Lines Insurance helping agencies grow profitably year after year. Partnered with cross-functional teams and business areas to strengthen agency initiatives and drive desired performance. Developed, coordinated, and led countrywide process improvement and best practices projects.

Cultivated new agency relationships and strengthened partnerships with internal business units. Developed marketing and training materials for agencies and developed and executed formal mentor process for internal employees.

Maintained and deepened existing agency relationships through superior service, continuous education on new products and enhancements, and partnering with agencies to meet our mutual goals. Successfully managed agencies of varying sizes and volumes and developed strong relationships with internal business units. Achieved CIC designation.

Educated and advised clients about products and solutions for their insurance needs. Established relationships and partnered with outside direct writers to increases sales. Awards include: Top 50 Agent Commission ('04), Top 25 Agent Commission ('05), 3rd Place Total Quality Agent ('05), Top 10 Agent Commission ('06), 1st Place Preferred Commission Leader.

Bachelor’S Degree, Speech Communication And English Literature

Activities and Societies: Delta Delta Delta Sorority

Master Of Business Administration (Mba), 4.0