Teresa Roberts

Teresa Roberts Email and Phone Number

Vice President, People and Culture Operations @ CSA Education LLC
chicago, illinois, united states
Teresa Roberts's Location
Chicago, Illinois, United States, United States
Teresa Roberts's Contact Details

Teresa Roberts work email

Teresa Roberts personal email

n/a
About Teresa Roberts

I oversee the People and Culture departments at CSA Education LLC, an educational publishing development vendor that creates high-quality content, assessments, and alignments for the PreK–12, higher education, and professional development markets. I am thrilled to be a part of and support a stellar team of dedicated individuals who are well-respected in the educational print and digital publishing space. I am a PHR-certified Human Resources professional who specializes in employee relations and employee training & development. Prior to taking my current role, I created the Alignment Services department at CSA Education from scratch - building a great team with a solid and reliable reputation for meeting and exceeding our clients' needs. I consider myself to be an outgoing and charismatic public speaker and facilitator who is skilled at engaging discussion and collaborative decision-making, as well as team-building and conflict resolution.

Teresa Roberts's Current Company Details
CSA Education LLC

Csa Education Llc

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Vice President, People and Culture Operations
chicago, illinois, united states
Website:
csaedu.com
Employees:
22
Teresa Roberts Work Experience Details
  • Csa Education Llc
    Vice President, People And Culture Operations
    Csa Education Llc Jan 2022 - Present
    Chicago, Illinois, United States
  • Csa Education Llc
    Sr Director Of Alignment Services / Human Resources Manager
    Csa Education Llc Jun 2016 - Jan 2022
    Chicago, Il
    Creative Services Associates, Inc., was purchased and renamed in June of 2016. The company structure changed, and my duties expanded. I now direct the Alignment Services (correlations, assessment alignments, rubrics) department, which includes all project management roles in the Correlations Project Manager role below, as well as senior level decision-making within the company. I also took on a dual role as the Human Resources Manager. As a small organization, there is not a direct need for a separate department. However, I split my time with my director role and handle employee relations, training, policy writing and implementation, interviewing, hiring, onboarding, and act as an advisor to management.
  • Creative Services Associates, Inc.
    Correlations Project Manager
    Creative Services Associates, Inc. Feb 2004 - Jun 2016
    Rolling Meadows, Il
    Creative Services, Inc. is a production house that provides writing and editorial services for educational publishers including Houghton Mifflin Harcourt, Pearson, and Wright Group/McGraw-Hill.My current responsibilities include:• Human Resources-related duties: create and advertise job postings for all positions, conduct applicant screening process, conduct interviews, give input on hiring decisions, conduct new employee orientation• Manage staff of ten people providing textbook correlations to state and national educational standards for all grade levels• Build relationships and work closely with clients at publishing houses to ensure highest level of service and quality• Write manuscript for textbooks in a variety of subject areas and grade levels• Edit and proofread textbook manuscripts for all grade levels
  • The Field Museum
    Manager, Central Reservations Office
    The Field Museum 2002 - 2003
    Chicago, Il
    The Field Museum is one of the finest educational and research institutions in the world. It is well known for contributions to the study of natural history, the life sciences, and anthropology.In this role, I: • Oversaw day-to-day operations of the reservations office, servicing school groups, lectures, classes, and educational programming• Created and documented processes for efficient workflow and superior service• Developed training and reference materials to aid staff growth and development• Acted as liaison between reservations office and relevant museum departments
  • Marriott International
    Manager Of Reservation Sales
    Marriott International 2000 - 2001
    Omaha, Ne
    In addition to my work in Human Resources, I also held a management role at the Marriott Worldwide Reservation Center. In this role, I: • Motivated and managed a team of fifty Reservation Sales Agents booking rooms at over 2500 Marriott properties worldwide• Enhanced staff performance through call monitoring, counseling, and one-on-one coaching• Participated on committees that set policies and procedures for the company• Facilitated training and focus groups to help maintain quality customer service• Sustained the team’s superior sales performance record
  • Marriott International
    Human Resources Specialist
    Marriott International 1998 - 2000
    Omaha, Ne
    Marriott International is one of the premier brands in the hospitality industry. The Omaha Worldwide Reservation Center provides 24-hour reservation services for all Marriott-owned properties across the globe.In this role, I:• Acted as liaison to state and community organizations in facilitating the “Pathways to Independence” program, Marriott’s version of “welfare-to-work”• Attended job fairs and other recruiting events• Interviewed applicants and made hiring decisions for the Reservation Sales Agent position• Presented training and benefits orientation for new employees

Teresa Roberts Skills

Project Management Employee Training Small Group Facilitation Conflict Resolution Public Speaking Editing Human Resources Large Group Facilitation Creative Writing Coaching New Hire Orientations Collaborative Problem Solving Communication Powerpoint Training Delivery Mentoring Blogging Nonprofits Technical Writing Copy Editing Interviews Microsoft Word Microsoft Excel

Teresa Roberts Education Details

Frequently Asked Questions about Teresa Roberts

What company does Teresa Roberts work for?

Teresa Roberts works for Csa Education Llc

What is Teresa Roberts's role at the current company?

Teresa Roberts's current role is Vice President, People and Culture Operations.

What is Teresa Roberts's email address?

Teresa Roberts's email address is tr****@****ive.com

What schools did Teresa Roberts attend?

Teresa Roberts attended Knox College, Harper College, Depaul University.

What are some of Teresa Roberts's interests?

Teresa Roberts has interest in Large Group Facilitation, Writing, Letterboxing, Geocaching, Cooking, Puzzles, Gardening, Escape Rooms, Baking, Boardgames.

What skills is Teresa Roberts known for?

Teresa Roberts has skills like Project Management, Employee Training, Small Group Facilitation, Conflict Resolution, Public Speaking, Editing, Human Resources, Large Group Facilitation, Creative Writing, Coaching, New Hire Orientations, Collaborative Problem Solving.

Who are Teresa Roberts's colleagues?

Teresa Roberts's colleagues are Gabriela Melo, Susan Walters, Marken Greenwood, Katie Rojo, Karen Veit, Pam Garner, Arely Meyerholtz.

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