Teri Hartwig Email & Phone Number

Greater Chicago Area

Provides job transition support to outplaced individuals in one-on-one (and group) settings. Works in a customized environment with professionals in transition to create a job search action plan that maximizes their potential to land the best possible job. Prepares job seekers for video interviewing, personal assessments, job offer negotiation, as well as personalized marketing plans. Meets with impacted employees upon notification of job loss to inform them of the services provided by CGC,… Show more Provides job transition support to outplaced individuals in one-on-one (and group) settings. Works in a customized environment with professionals in transition to create a job search action plan that maximizes their potential to land the best possible job. Prepares job seekers for video interviewing, personal assessments, job offer negotiation, as well as personalized marketing plans. Meets with impacted employees upon notification of job loss to inform them of the services provided by CGC, as part of their severance package, while offering emotional and professional support that speaks to their needs. Coordinates all Challenger, Gray and Christmas Job Fair activities for clients.• Prepared and executed over 30 on-site Job Fairs for Fortune 500 companies attended by 100's of displaced employees. Liaised with customer's HR management team for the coordination of trainings, follow-up sessions, resume edits and finalization, as well as one-on-one interview preparation for internal openings.• Successfully participates as project member for large-scale outplacement projects which involve facilitation of job search strategies, resume development and progressive strategic counseling for long periods of time. • Designs and facilitates job search strategies, creates mock interview scenarios, and facilitates resume writing workshops to groups of up to 50 employees. • Reviews resume content and suggests improvements until resume is finalized and client is satisfied with their job search document.• Works with client on the creation and/or improvement of their online presence by reviewing their social media and LinkedIn content. Advises on online content as well as usability and privacy issues.• Presents company’s proprietary technology tool to clients to support their job search efforts, ensuring comprehension and future utilization. Show less

Designs and produces mitten and tote bags made from repurposed wool. Markets these unique, high-quality, hand-crafted products in regional craft shows. Collaborates with other independent creators on ideas for personalized yet practical pieces. Travels across the United States to display products and promote upcycling as a means of creating something novel and remarkable while demonstrating environmental responsibility.

Greater Chicago Area

Maximized company sales growth and profitability by utilizing creative sales skills and merchandising techniques, customer service and teamwork. Assisted in merchandising store displays. Scheduled all customer deliveries, both local and long-distance. Served as liaison between store and warehouse associates. Handled opening and closing procedures including daily deposit.• Completed a Corporate Purchasing special assignment to open first international Crate & Barrel store in Dubai… Show more Maximized company sales growth and profitability by utilizing creative sales skills and merchandising techniques, customer service and teamwork. Assisted in merchandising store displays. Scheduled all customer deliveries, both local and long-distance. Served as liaison between store and warehouse associates. Handled opening and closing procedures including daily deposit.• Completed a Corporate Purchasing special assignment to open first international Crate & Barrel store in Dubai • Consistently recognized by customers for providing outstanding customer service• Supervised small office staff. • Interviewed seasonal new hire associates.• Resolved customer issues at first point of contact Show less

Greater Chicago Area

Maximize company sales growth and profitability through creative sales skills and merchandising techniques, customer service and teamwork. Scheduled all customer deliveries, both local and long distance. Interviewed seasonal new hire associates.

Greater Chicago Area

Served as liaison between Reservations Planning and Scheduling as well as Inventory and Government Affairs. Handled customer notification in the event of schedule changes, natural disasters or labor strikes. Testified on behalf of United Airlines at jury trials. Based on sole testimony, $2.5 million lawsuit against United was dismissed.

Served on international cross-functional teams, implementing merchandising opportunities that increased revenue in excess of $30 million and improved individual’s global travel experience.Developed communication materials for new processes and procedures to 8,000 front-line reservations agents through various communication vehicles including newsletters and on-line briefings.

Communicated all information on MileagePlus marketing programs and advertising promotions to over 4,000 front-line reservations agents worldwide. Served as Reservations Division Project Lead for Democratic and Republican conventions. Created Friends Plus 15% discount program for over 108,000 employees of United Airlines.

Greater Los Angeles Area

Managed sales force of 120 employees. Responsible evaluating performance on monthly and annual basis. Provided feedback through coaching, counseling and developed individual action plans to help employees achieve goals

Greater Los Angeles Area

Provided classroom training for New Hire Reservations Sales and Service Representatives. Provided hands on training support for new hires in their sixth and seventh week of reservations sales training.Provided recurrent training support for reservations sales representatives returning from Illness Leave of Absence.