Teri Chavez Email & Phone Number

• Facilitate face to face and virtual meetings with potential and current clients. • Partner with sales team to compile and analyze data regarding referrals and closures. • Educate potential clients on services on differing tier levels. • Engage regularly in one-on-one coaching with clients to increase communication skills. • Give presentations individually as well as groups with content personally developed.

Omaha, Nebraska, United States

• Executed the Connecting Hope program exceeding all goals by being in 50 states and Puerto Rico. • Developed programming and educational material for both the participants and their families utilizing the GrandPad tablet devices. • Personally reached out to nominees and families to gather data and nomination information. • Worked closely with the board to set and implement organizational goals. • Responsible for training new staff/interns/volunteers on the program.• Taught mini classes on the technology used to individuals as well as groups who work with the elderly. • Ensured that the program met targets for capacity and performance outcome. • Completed monthly reports on finances, reach, as well as device usage. • Presented to community partners for referrals and educational purposes. • Developed program forms.

Omaha, Nebraska, United States

•Provides positive leadership and promotes the trauma informed culture for all direct service staff, program clients and in the community. •Responsible for training new staff/interns and the ongoing development and training of all staff in the program.•Lead weekly individual and team meetings, including approving cases for assistance, reviewing caseloads and providing feedback on case plans and service delivery. •Reviews and monitors client records to ensure that required information is collected, entered into prescribed formats, and reported in a timely manner at intake and exit. •Ensure program compliance with multiple funding source regulations and compliance with agency policies and procedures.•Ensure that the program meets targets for capacity and performance outcome, including making adjustments to the program as needed to improve performance.•Completes and reviews quarterly outcome reports.•Review monthly statistical reports and HMIS reports for data quality and accuracy.•Complete monthly, quarterly and annual reports as required by funding sources. •Collaborates with Program Director to improve policies and procedures to increase efficiency of the program.•Responsible for oversight of the Adopt-A-Family programs for Douglas, Sarpy and Pottawattamie Counties, including distributing Goodfellows meal vouchers. •Works with referral sources to ensure that the program is well advertised.•Actively involved in the program collaborations including HEAT, Common Fund, Goodfellows, and other related partnerships, including attending meetings and is actively involved in the Continuum of Care, including attending meetings or participating on task forces. •Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.

Greater Omaha Area

• Assists case managers with clients who have many barriers to increase stability. • Work closely in a team environment to discuss participant progress and strategy regularly. • Meet with clients to discuss and address barriers in order to create a family map. • Record timely and accurate case notes in multiple systems including NFocus and WORCS. • Provides referrals, advocacy, support, and anticipatory guidance with a specialized case load. • Perform outreach to various community resources in order to build a network of support for clients.• Work closely with clients to determine eligibility and continuation of ADC.

Greater Omaha Area

• Advise consumes on possible career paths and vocations based on interest and skill level. • Conduct meetings with support staff to analyze successful closure data and improve processes. • Create, implement, and facilitate training and workshops focused on increasing efficiencies. • Document all activity and compose reports based on these findings. • Develop and maintain relationships with various companies in the community to place consumers.• Employ assessment tools and proactive strategies to increase employ-ability and longevity. • Deliver presentations to inform community partners, businesses, and individuals of services.

Master’S Degree, Vocational Rehabilitation Counseling/Counselor

Bachelor Of Arts (B.A.), Business/Corporate Communications