Terri Finney Email & Phone Number

Denver, Colorado, United States

-Provide confidential health and wellness coaching digitally and telephonically using Prochaska’s Stages of Change Model for behavior change, positive psychology, motivational interviewing, and intrinsic coaching techniques for people with chronic joint pain and also coach on lifestyle areas such as diet, stress, sleep, etc., as needed, to improve chronic pain symptoms.-Received first ever Member Services (MS) MVP award September 2023, 70 nominated out of over 500 MS employees.-Received team “Bodies Award” December 2023. “Someone who showcases and shares stellar member communication skills to support our work, and inspires engagement to get ‘every body MOVING’. They truly Put Members First!”-Received an All-Around Champion award for the Member Success team June 2024. “Terri brings the tri-fecta factor when it comes to rising to the occasion - whether resiliency in the face of change, being a generous resource for her teammates, or leveraging an impressive ability to get her members moving.”-Received Spot Bonus reward in Aug. 2024 for going above and beyond to support program members.-Received the Recognition Initiative award for March and Aug. 2024 for highest member engagement of 300+ coaches.-Nominated for Best Coaching Call for Oct. 2024 out of 300+ coaches.-Co-Moderator/Group Guide for Open Groups Healthy Eating group consisting of approximately 4,000 members.-Hinge Health blogger - submit 500-1,000 word blogs every 2-3 months on various topics such as healthy eating, weight management, pain, mindfulness, stress, and goal setting.-Member of Metrics Task Force, Messaging On-Demand collaboration group, and mentoring other coaches as requested.-Created and recorded a 15-minute guided meditation for Hinge Health's DigitalCare Toolbox Talks Conference 3/18/2021.

State Of Indiana

-Contractor for ActiveHealth Management (an Aetna/CVS company) onsite at State of Indiana government agencies, specifically all of southern IN and promoted ActiveHealth Management programs and provided onsite and telephonic health coaching.-Hosted Zoom meeting presentations for stakeholders and State of Indiana employees - population of 30,000.-Planned, promoted, and implemented a variety of onsite events at government agencies all around the southern half of the state of Indiana which included presentations, coach meet & greets, wellness program promotions, seminars, staff meetings, biometric screenings, training agency management on wellness programs, etc.-Provided confidential face-to-face coaching at the agencies and provided follow-up coaching telephonically using Prochaska’s Stages of Change Model for behavior change, positive psychology, motivational interviewing, and intrinsic coaching techniques focusing on topics such as nutrition, exercise, weight, stress, sleep, diabetes, cholesterol, blood pressure, tobacco, motivation, barriers, and goal setting.

Columbus, Indiana

-Implemented the very first corporate onsite Humana health coaching program for over 1,500 employees and spouses for Toyota Industrial Equipment Manufacturing, Toyota Industries North America, and Toyota Material Handling, U.S.A.-Increased health coaching engagement rate from 71% in 2016 to 85% by 2018, and averaged 99% on coaching evaluation scores from 2016-2018.-Provided confidential face-to-face coaching at the agencies and provided follow-up coaching telephonically using Prochaska’s Stages of Change Model for behavior change, positive psychology, motivational interviewing, and intrinsic coaching techniques focusing on topics such as nutrition, exercise, weight, stress, sleep, diabetes, cholesterol, blood pressure, tobacco, motivation, barriers, and goal setting.-Member of the Humana Wellness Culture Team, Humana Health Coaching Spirit Team and Education Committee, and the Humana/Toyota Leadership and Humana/Toyota Employee Wellness Committees.Provided a variety of communications in the form of monthly coaching success stories, health tips for the Toyota Lift Your Life all-employee wellness newsletter, and health tips and worksheets in conjunction with wellness initiatives.-Created, promoted, implemented, and tracked onsite wellness initiatives integrating them with Go365 such as book clubs, walking groups, lunch-n-learns, weight management programs, etc.

Fishers, Indiana

-Served as nutrition and life coach to support, counsel, and educate patients on nutrition protocol suitable for specific illnesses and lifestyle behavior changes.-Integral member of weekly medical professional meetings to discuss patient concerns and treatments and provide newsletter communications to patients.-Assisted Dr. Logan with cellular micronutrient presentation.

Indianapolis, Indiana Area

-Served as health coach and wellness coordinator at Community Health Network, onsite wellness clinics, and corporate companies providing coaching in person, telephonically, and by email using Prochaska’s Stages of Change Model for behavior change, positive psychology, motivational interviewing, and intrinsic coaching techniques focusing on topics such as nutrition, exercise, weight, stress, sleep, diabetes, cholesterol, blood pressure, tobacco, motivation, barriers, and goal setting.-Created, promoted, implemented, and tracked quarterly wellness programs, grocery store tours at various stores, weight management groups, book clubs, walking/jogging groups, cooking classes, and seminars/webinars, and create and disperse newsletters and other programs as needed, suggest incentive structures.-Performed anthropometrical measurements, cholesterol and blood sugar testing, and blood pressure on participants.-Provided detailed reporting for Quarterly Utilization Reports including, but not limited to, focus group surveys and statistics, wellness program participation results and statistics, suggestions for wellness programs and incentives, coaching engagement, suggestions for improvement, challenges, etc.-Attended Lean Six Sigma training.

Indianapolis, Indiana Area

-Telephonically coached participants on a variety of topics such as nutrition, exercise, weight, stress, sleep, diabetes, cholesterol, blood pressure, tobacco, pregnancy, breastfeeding, motivation, barriers, and goal setting using Prochaska's Stages of Change Model for behavior change and motivational interviewing.-Prepared recorded mock calls on the topics of pregnancy and breastfeeding for use in training, and was chosen as the primary health educator to demonstrate use of motivational interviewing skills, and for each Stage of Change, was chosen to create call scripts for the team of approximately 100 WebMD Health Educators on pregnancy.-Member of the Communications Committee to improve communication between WebMD and participants.-Assisted in proper translation of customer service materials into Spanish and make Spanish health education calls.

Indianapolis, Indiana Area

-Supervised/coordinated the activities of the clinic staff of two clinics and the Vendor Liaison, and assisted managing Broad Ripple Farmer’s Market WIC booth.-Facilitated and implemented various trainings, interviewed candidates for WIC positions and recommended for hiring, transfer, promotion, and dismissal, and processed and analyzed monthly reports, all contracts and sanctions between WIC and WIC Vendors, and assisted in State Program Annual Review.-Collaborated in the annual preparation, implementation and evaluation of the WIC Nutrition Education Plan and active member and co-chair of Nutrition Education Committee.-Attended Lean Six Sigma training.

Atlanta, Georgia, United States

-CLC (Certified Lactation Counselor) and Breastfeeding Coordinator for East Dekalb Health Center from August 2003-February 2005.-Provided education and counseling to clients concerning nutritional requirements for normal development and for specific physical conditions, tailored food packages for each individual woman, infant, and child based on specific needs, and provided patient follow-up for high risk individuals based on anthropometrical measurements, hemoglobin values, and medical conditions.-Accurately obtained anthropometrical measurements and hemoglobin values.-Created, implemented, managed, and tracked Fitness Challenge program for staff-including nutrition counseling, BMI assessments, body fat analysis, daily diet and fitness logs, accountability partner assignment.

Fayetteville, Georgia

-Assisted in teaching and training families in Health, Nutrition, and Family Services components, and maintained accurate records on all participating families.-Determined specific health and nutrition needs of each child based on their health histories, physicals, and screenings and made appropriate referrals.-Assisted in annual menu planning according to CACFP guidelines.-Created nutrition and health resource library for families and staff.-Member of Health Advisory Committee, presented ways of learning nutrition and health in the classroom.-Communicated with health and social service organizations for services and referrals.

-Member of interdisciplinary team providing total patient care.-Maintained and coordinated complex and accurate records in a 35-bed emergency department.-Trained in 12-lead EKGs, CPR, orthopedics, hospital codes, traumas, triage, HAZMAT, and charting.-Participated in the Health Investment Program (HIP) for health promotion.-Member of x-ray/emergency department committee.