Joshua Terranova Email & Phone Number

Florida, United States

Tampa, Florida, United States

• Redesigned existing training program to prioritize customer adoption and integration of autonomous robots being integrated into their facilities while reducing occurrence of incidents between employees and robots.
• Standardized all training materials into a cohesive training template
• Created a competency standard for all training being delivered.
• Developed training program for brand new product CPJ (co-operative pallet jack).
• Developed customer training feedback for all customers. o Received 100% “Highly Satisfied” rating from all trainings provided.
• Developed safety awareness videos, scripts, storyboards, negotiated with outside vendor for pricing and deliverables, date set for production in October 2023.

Raleigh-Durham, North Carolina Area

• Created new training programs for approximately 10 new and existing products that areserviced and maintained by Bell and Howell technicians. Specialized in autonomous roboticsand last mile retail solutions.
• Created Bell and Howell’s Autonomous Robotics Lab that can accommodate a wide rangeof Autonomous Robots which received Training Magazines Annual Best Practices Award.
• Developed training for installation and maintenance of Zippedi Autonomous Robot.
• Developed all installation protocols for Zippedi Autonomous Robot.
• Trained technicians on the following Autonomous Robot Platforms: o OTTO MOTORS 100 & 1500 o Zippedi o SEEGRID
• Provided virtual training to Japanese Speaking Technicians through an interpreter.

Tampa, Florida

• Performed component level inspection, repair, and maintenance on product equipment in accordance with work instruction. Specialized in the installation, repair and preventative maintenance of Autonomous Robotics for.
• Subject Matter Expert and Primary installation technician for the Cleveron PackRobot.
• Subject Matter Expert for FAST Conveyor and Inventory Management System.
• Reduced downtime of Fast System due to long part lead time by creating several new repair procedures.
• Subject Matter Expert for SEEGRID Autonomous Robotic forklifts and tugs. Consistently able to return robot with same day service.
• Primary technician for all HP 3D Printing Systems in Florida.

Tampa, Florida, United States

• Supported a team of 12 mechanics with inspection, repair and maintenance services for a HVMC that produced over 50 million items annually.
• Developed and integrated new component level repair and bench testing procedures
• Designed, created, and delivered the shop’s first implemented ESD Sensitive Solder Workstation; capable of surface level repairs of large heat sinks to microprocessors. Delivered on schedule and within budget.
• Developed new procedures for preventative maintenance and repairs on equipment that significantly reduced downtime, as well as developed methods to repair and return to service equipment that was no longer supported..

• Customer point of contact serving approximately 50 clients per day by resolving issues and providing expert advice on financial products and services targeted toward military and veteran families and communities.
• Developed and recommended new policies and training procedures directly related to member retention as well as dissemination of new insurance laws to improve the reliability and productivity of the workforce and.
• Recognized twice by the CEO for exceeding member expectations; to include recovering thousands of dollars of members funds as well as preventing substantial regulatory fines from being assessed to the company.

Responsibilities included but not limited to: Photography, Videography, Editing, Processing, Marketing, and Sales

• Supported over 10 different aircraft platforms by conducting aircraft component maintenance, repair, and overhaul in accordance with maintenance procedures and regulatory authorities. Successfully mitigated over 50.
• As part of a team developed an additional avionics repair bench creating a repair rate increase of over 20%.
• Developed procedures for physical circuit board repair to include removing burnt circuit board sections and rebuilding from scratch those sections of damaged circuit.
• Sustained a less than 2% warranty returns.

My main responsibilities in the Marine Corps were to troubleshoot and repair avionics equipment of active duty aircraft. I was also in charge of night shift, and trained junior Marines. In addition, I was in charge of maintaining the operational readiness of our facilities so that they could be deployed at any given notice.

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