T’Erra Ross Email & Phone Number

United States

• Spearheaded community outreach initiatives, fostering engagement and collaboration among diversestakeholders.• Led cross-functional teams in organizing community events, showcasing leadership and projectmanagement abilities. Utilized Microsoft Teams/projects/excel, Google docs, and spreadsheets toorganize comparable data.• Managed tight schedules for multiple events utilizing JIRA, demonstrating adept time management andsuccessfully mitigating potential risks to event success.• Fostered interpersonal relationships with children, adults, and families through establishing client-centered goals and identifying barriers

Orchestrated comprehensive service coordination for 911 veterans and survivors, demonstratingcompassion and effective support in challenging circumstances.• Managed and directed resources effectively, advocating for necessary services and support systemswithin the framework of technical solutions to streamline services and improve accessibility.• Directed and advised a multi-disciplinary team comprising service coordinators, IT, and benefitsdepartments to optimize services for veterans and survivors, showcasing leadership and cross-departmental collaboration.• Streamlined service delivery by advising on IT enhancements, resulting in increased efficiency andaccessibility for veterans and survivors seeking assistance.• Ensured meticulous compliance with NIOSH guidelines in the submission of certifications, demonstrating acommitment to technical precision and regulatory adherence achieving a remarkable 94% success rate insubmitting certifications meeting stringent NIOSH guidelines

Provided comprehensive case management for severe mental health clients, demonstrating empathy andresourcefulness in navigating complex care scenarios• Implemented crisis intervention strategies, offering immediate support during critical moments andcollaborating with relevant stakeholders for timely solutions.• Consistently met and exceeded strict, state-regulated deadlines with 100% accuracy in documentation,showcasing exceptional efficiency and commitment to compliance under pressure.

United States

Facilitated vocational rehabilitation services for high school seniors with disabilities, fostering inclusiveemployment opportunities and advocating for their professional integration● Conducted job skills training sessions, empowering individuals to enhance their skill sets and increasetheir employability.● Engaged with suitable stakeholders to promote inclusive hiring practices contributing to successful jobplacements for individuals with disabilities, fostering their integration into the workforce and promotingdiversity in various employment sectors● Established a working relationship with children and their support system to successfully meet case goals

Bachelor Of Science - Bs, Industrial And Organizational Psychology

Associate Of Science - As, Applied Psychology