Terrence Cheng Email & Phone Number

Melbourne, Australia

• Account Manager (Asia Pacific) From June 2019This was a sales driven position, bringing professional forex and CFD products to Asia Pacific clients
• Retaining customers’ trading volume
• Acquisition of new clients from Hong Kong, Malaysia, Chinese Australian and other South East Asian countries
• Maintaining and providing one on one service to high end (high net wealth) clients within the region.Account Manager (China Mainland) Dec 2018 - May 2019
• Developing new and maintaining existing clients in Mainland China
• Developing IB and individual retails clients

Melbourne, Australia

• Self-employed for a tourism oriented firm
• Customer services management and business development
• Maintaining customers’ relationship (Customer's retention)
• Developing new products, markets and customers
• Analyzing market trends, incorporating new concepts into current products

Melbourne, Australia

• Manage & forecast cash liquidity, maintain staff-clientrelationships
• Forecast currency sales and so ensure sufficient currency in stock
• Finding & investigating suspicious customers & transactions
• Supervising staff quality on customer service
• Weekly reporting to Office Manager

- Daily statistics on funds net position.- Projection of cash inflow and outflow for next business day.- Weekly statistics on bank buy/sell foreign currencies against retail and business clients, report large deal clients to officer in charge weekly.- Forward daily Libor,Hibor,Shibor and spot/forward exchange rate to other departments in need. - Buying and.

Master’S Degree, Finance (Investment Banking)

Bachelor’S Degree, Business (Economics & Finance) With Distinction

Received dictinction average throughout the entire undergraduate program.