Terrence Cheng Email & Phone Number

Melbourne, Australia

Account Manager (Asia Pacific) From June 2019This was a sales driven position, bringing professional forex and CFD products to Asia Pacific clients • Retaining customers’ trading volume • Acquisition of new clients from Hong Kong, Malaysia, Chinese Australian and other South East Asian countries• Maintaining and providing one on one service to high end (high net wealth) clients within the region.Account Manager (China Mainland) Dec 2018 - May 2019• Developing new and maintaining existing clients in Mainland China • Retaining customers’ trading volume • Developing IB and individual retails clients• General Support including funding, withdrawal and trade related issues.

Melbourne, Australia

Self-employed for a tourism oriented firm▪ Customer services management and business development▪ Maintaining customers’ relationship (Customer's retention)▪ Developing new products, markets and customers▪ Analyzing market trends, incorporating new concepts into current products

Melbourne, Australia

Manage & forecast cash liquidity, maintain staff-clientrelationships▪ Forecast currency sales and so ensure sufficient currency in stock▪ Finding & investigating suspicious customers & transactions▪ Supervising staff quality on customer service▪ Weekly reporting to Office Manager

- Daily statistics on funds net position.- Projection of cash inflow and outflow for next business day.- Weekly statistics on bank buy/sell foreign currencies against retail and business clients, report large deal clients to officer in charge weekly.- Forward daily Libor,Hibor,Shibor and spot/forward exchange rate to other departments in need. - Buying and selling currencies against Head Treasury Centre and clients, maintaining an adequate amount of net foreign currency in account. - Writing analysis against recent economic and financial events and predicting possible outcomes when such events occurred.

Master’S Degree, Finance (Investment Banking)

Bachelor’S Degree, Business (Economics & Finance) With Distinction

Received dictinction average throughout the entire undergraduate program.