Terrence Henderson Email and Phone Number
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Dynamic and detail-oriented finance professional with extensive experience across banking, customer service, and accounting domains. Excel in optimizing financial processes, ensuring compliance, and driving efficiency improvements. Recognized for advanced analytical capabilities, adeptness in financial software, and a proactive approach to addressing and solving complex financial issues.At Bank of the West, I led a critical initiative to streamline accounting processes across multiple systems, significantly enhancing team agility and operational continuity during a merger. By leveraging advanced Excel functions and SAP expertise, I resolved complex out-of-balance issues, ensuring accuracy and compliance with banking regulations, and received consistent commendation for performance excellence.During my tenure at Conduent Business Services, I harnessed my financial and accounting analysis skills to reconcile over eight accounts monthly and earned a QuickBooks certification, showcasing my commitment to professional development. My ability to enhance financial reporting accuracy and efficiency was instrumental in supporting audits and facilitating seamless financial operations.My collaborative efforts have always been geared towards achieving collective business objectives. A prime example is my role in facilitating the seamless transition of duties to the home office during the 2020 pandemic, where I worked closely with management to identify critical job responsibilities and create effective remote work arrangements, thereby maintaining productivity and team cohesion in challenging times.I am passionate about leveraging my finance expertise to contribute to your team's success. Let's explore how my background and skills can benefit your organization. Contact me at [tstyles@email.phoenix.edu].Key Skills: Financial Analysis, SOX Compliance, Process Optimization, SAP & ERP Systems, Advanced Excel, Financial Reporting, Project Management
Dmb Accounting Services
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Linkedin.Com: And "Compliance...Audit...Risk...Sox...Adjuster And Analysis"Dmb Accounting Services Feb 1996 - PresentUnited States -
Senior Associate - Ic Accounting SupportBmo Aug 2023 - Dec 2023Tempe, Arizona, United States• Accurately balances various accounting systems (such as ALS, RMS, ALS Dealer Sub System, or Leasemaster). Research and resolves escalated out-of-balance conditions.• Balance and reconcile General Ledger activity. Handles journal entries and research discrepancies. May investigate more complex questionable entries and recommend remedial measures.• Perform general ledger reconciliations and certifications. Resolves moderate to complex reconciliation and general ledger certification issues.• Create and distribute appropriate departmental reports, statements, and invoices.• Provides training to other staff as needed. Enters and looks up data on various loan/line/lease computer systems.• Prepares operating account check disbursements and reconciliation.• Maintains a working knowledge of standards, procedures, and technical operations in department.• May prepare various accounting or financial related items for internal or external customers or auditors. -
Accounting Asociate IiBank Of The West Aug 2022 - Dec 2023Tempe, Arizona, United StatesIn my role as Accounting Associate II at Bank of the West, I significantly enhanced financial processes and compliance through strategic initiatives in accounting systems, SOX adherence, and collaborative projects, ensuring operational excellence and regulatory compliance.Navigated the complexities of a major merger, leading the integration efforts for accounts payable and customer service departments. I spearheaded the training and SAP profile management, directly improving operational continuity and strengthening vendor relations, demonstrating a seamless transition that was pivotal in maintaining business operations during critical phases of organizational change.During the 2020 pandemic, I played a key role in optimizing remote work transitions by developing and implementing process improvements that maintained job responsibilities and operational efficiency. My initiative not only supported uninterrupted business functions but also safeguarded team agility and resilience in unprecedented times, showcasing adaptability and proactive problem-solving.Relevant Skills: Strategic Planning, Regulatory Compliance, Process Improvement, Financial Analysis, Team Collaboration -
Accountant IiBank Of The West -Acs Employment Aug 2022 - Nov 2022Tempe, Arizona, United StatesTemp Accountant
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Benefits Administration Services SpecialistConduent Oct 2021 - Jul 2022Tempe, Arizona, United StatesDuring this, I was dedicated to delivering outstanding telephonic customer service, ensuring every interaction was both meaningful and supportive. My role was pivotal in integrating analytics for proactive member support, working closely with clinicians to coordinate customized care plans that catered to individual member needs. I excelled in fostering clear communication, resolving issues efficiently, and managing relationships to significantly enhance the overall member experience.I placed a strong emphasis on data accuracy, crisis management, and the organization of tasks to uphold and advance member welfare. This focus was instrumental in achieving our service goals, demonstrating my commitment to not only meet but exceed member expectations through strategic insight and a compassionate approach. My efforts contributed to creating a supportive and responsive environment that valued each member's unique journey within the healthcare system. -
Seasonal Fulfillment SpecialistKohl'S Oct 2021 - Jan 2022Ahwatukee, Az• Ability to go above and beyond in greeting and helping customers of the department store• Organization and Cleanliness skills in order to keep his and other departments in order and ready for sales• Ability to communicate and follow instruction from leaders, co-workers and store management• Willingness to do whatever is ask for the benefit of the sore to move forward -
A1A Customer Service AdvocateAetna, A Cvs Health Company Oct 2020 - Mar 2021RemoteDuring this, I was dedicated to delivering outstanding telephonic customer service, ensuring every interaction was both meaningful and supportive. My role was pivotal in integrating analytics for proactive member support, working closely with clinicians to coordinate customized care plans that catered to individual member needs. I excelled in fostering clear communication, resolving issues efficiently, and managing relationships to significantly enhance the overall member experience.I placed a strong emphasis on data accuracy, crisis management, and the organization of tasks to uphold and advance member welfare. This focus was instrumental in achieving our service goals, demonstrating my commitment to not only meet but exceed member expectations through strategic insight and a compassionate approach. My efforts contributed to creating a supportive and responsive environment that valued each member's unique journey within the healthcare system. -
Accounting Service Analyst IiConduent Feb 2019 - May 2020Tempe, AzDuring this, I was instrumental in enhancing financial and accounting operations, successfully reconciling over 8 accounts monthly. My commitment to professional development was highlighted by achieving QuickBooks certification, a testament to my dedication to mastering financial tools. I took the initiative to produce comprehensive financial statements, including balance sheets, income, and cash flow statements, ensuring a transparent overview of financial health.My approach to financial reporting was meticulous, employing advanced data analysis techniques such as dashboards, pivot tables, and VLOOKUP functions, significantly improving reporting accuracy and efficiency. I led efforts in process optimization, particularly in financial reconciliation, by effectively leveraging SAP tools and fostering cross-departmental collaboration to secure critical customer data and establish robust backup systems.I also played a key role in streamlining the book closing process, working closely with the accounting team to conduct thorough period-close analyses and ensure timely group-level financial reporting, effectively addressing and resolving any variances. My commitment to compliance and control was unwavering, ensuring strict adherence to financial regulations and strengthening internal control mechanisms.Supporting audit preparations and resolutions was another area where I made significant contributions, addressing discrepancies and implementing corrective actions to uphold financial integrity. My efforts not only enhanced financial operations but also contributed to the overall strategic financial planning and compliance, demonstrating my ability to navigate complex financial landscapes and deliver results. -
Accounts Payable AnalystCmoc Jun 2018 - Feb 2019Phoenix, Arizona AreaHere, I significantly enhanced operational efficiency by streamlining the accounts payable process, reducing payment processing times by an impressive 20 days. This achievement marked a critical improvement in financial operations, demonstrating my ability to identify and implement effective process optimizations.My responsibilities included conducting thorough audits of all expense reports to ensure compliance with T&E policy, SOX controls, and revenue recognition reporting guidelines. I excelled in providing clear, researched solutions for any account-related issues.A key part of my role involved analyzing inquiries to identify trends and potential areas of concern, and proactively reporting these findings to management to preemptively address any issues. Additionally, I was responsible for maintaining bank accounts, which included providing accurate cash availability and forecasting, crucial for informed financial planning and decision-making.I also took charge of performing monthly journal entries and conducting financial analyses, such as changes in financial position and budget variance analyses, to ensure financial statements accurately reflected the organization's fiscal health. My commitment to assessing and enhancing internal controls was evident through comprehensive risk assessments and reviews of risk areas, ensuring robust financial governance and operational integrity. -
Customer Service Team LeadGtt Financial Inc. Sep 2016 - Feb 2018Tempe, ArizonaMagnified ROI and reduced customer turnover by consolidating multiple credit card payments to a single, 0% APR debt payment plan; reduced credit repayment rate by 75% Provided additional training to peers on best practices, policies.• Boosted employee performance 60% by optimizing the onboarding process; trained new hires on improving call quality and average handle time.• Dedicated to providing excellent customer service by assisting clients with debt reduction, financial inquiries and reduction of loan/APR for personal lines of credit.• Significantly improved revenue capture 10 percent monthly through customer retention and intaking new clients.
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Accounts Payable AnalystBlackhawk Network Jun 2015 - Apr 2016Phoenix, Arizona• Created tickets for resolution using ServiceNow for customer retention and satisfaction within tight deadlines• Seamlessly compiled and consolidated large amounts of data for discovery using V-lookups and Pivot-tables• Posted Journal Entries and organized upload for month end close reconciliations into MS Dynamics• Established process improvements of current procedures for Settlement Department to prevent overtime hours• Coordinated and transmitted wire request to banks in accordance with banking facility utilizing banking software• Collaborates with interdepartmental and external departments to optimize business operations • Reconciled daily E*TRADE Deposits and Starbucks deposits for month end journal entry using MS Dynamics -
Accounts Payable AnalystDelta Mechanical, Inc May 2014 - Apr 2015Mesa, Arizona, United States• Full Cycle Accounts Payable procedures, opening mail, scanning in invoices to SAP, maintained outlook email • Created manual payment runs of outstanding AP invoices due 15 to 30-day terms.• Coded and presented invoices to Chief Financial Officer (CFO) for approval to post approximately 400 invoices.• Reconciliation of bank accounts and credit cards journal entries in SAP ensures reconciliations and journal entries are completed within the closing schedule timeline by coordinating with other accounting staff members• Saved the firm 2% in revenue capture with processing AP within discount term period.• Leveraged a blend of financial and accounting data analysis, integration reconciling data from QuickBooks to SAP -
Accounts Payable AnalystUtc Aerospace Systems Mar 2013 - Feb 2014• Provided support and communication of deliverables to external auditor for fiscal year-end audit• Contributed to continuous improvement of process and workflow quality• Supported Controller with special projects as needed• Collaborated with cross functional teams to support overall company goals and objectives• Code and Post of AP invoices and forwarded structured data to Chief Financial Officer (CFO) for approval• Monitored and reconciled assigned GL accounts to include researching and resolving outstanding entries notifying the manager and Chief Financial Officer (CFO) of possible issues• Ensured actions for all reconcile items and confirmed no reconcile items over 90 days monthly
Terrence Henderson Education Details
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Arizona Institute Of Business And Technology4.0 Gpa With Honors -
Department Of Education Phoenix,Az36.6-46 -
Ics Newport International Correspondemce School3.5 -
Inernational Institue Of Americas4.0
Frequently Asked Questions about Terrence Henderson
What company does Terrence Henderson work for?
Terrence Henderson works for Dmb Accounting Services
What is Terrence Henderson's role at the current company?
Terrence Henderson's current role is Senior Financial Adjuster | Expert in Data Analysis, Forecasting & Compliance | Proven Excellence in SOX, ERP Systems & Risk Management.
What is Terrence Henderson's email address?
Terrence Henderson's email address is te****@****ent.com
What schools did Terrence Henderson attend?
Terrence Henderson attended University Of Phoenix, Arizona Institute Of Business And Technology, University Of Phoenix, Department Of Education Phoenix,az, Ics Newport International Correspondemce School, Inernational Institue Of Americas.
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Terrence Henderson
Master Cook At Tao Group Hospitality With Expertise In Gourmet CuisineLas Vegas, Nv -
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Terrence Henderson
A Self-Motivated Starter With Knowledge In Tech/Customer Relations And Data Entry. I Have A Passion To Be Adaptable And Succeed In Any Role I Am Placed In With A Willingness To Learn And Expand My Capabilities.Lewisville, Tx -
Terrence Henderson
Memphis, Tn
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