Terrence Martin

Terrence Martin Email and Phone Number

IT Project Management Professional, PMI-ACP with more than 25 years of experience supporting systems technology and application teams
Terrence Martin's Location
Dallas, Texas, United States, United States
About Terrence Martin

Highly recruited and trained by EDS in May 1998 as an information analyst. Promoted in 2005 to IT project manager. Organized and led the conversion of call center technology, optimized the business control environment and slashed expenses by leading the conversion from domestic resources to off-shore. Assumed the role of Infrastructure Project Coordinator for American Airlines Cargo in 2014. Developed and nurtured client relationships, managed release projects, managed infrastructure projects, and coordinated migration efforts while managing ongoing maintenance projects. Since 2014, managed project work utilizing Agile methodologies. IT project consultant with TEKSystems assigned to Bank of America Tech and OPs since 2021.Agile Certified Practitioner (ACP) certified project manager since Jul 2015. 20+ years working with and supporting systems technology and application teams as a program manager.

Terrence Martin's Current Company Details

IT Project Management Professional, PMI-ACP with more than 25 years of experience supporting systems technology and application teams
Terrence Martin Work Experience Details
  • Teksystems Assigned To Bank Of America
    Delivery Lead Assigned To Bank Of America
    Teksystems Assigned To Bank Of America Oct 2021 - Oct 2023
    Dallas, Texas, United States
    Utilizes business controls, standards and processes to develop connections and themes identifying risk.Inform and educate Business Controls and Risk stakeholders.Collaborates and partners with stakeholders through detailed analysis and explanation of business continuity and resiliency testing protocols.Delivers multiple efforts concurrently leveraging end-to-end business experiences: leadership, project management, governance, operations and technology management, and strategy… Show more Utilizes business controls, standards and processes to develop connections and themes identifying risk.Inform and educate Business Controls and Risk stakeholders.Collaborates and partners with stakeholders through detailed analysis and explanation of business continuity and resiliency testing protocols.Delivers multiple efforts concurrently leveraging end-to-end business experiences: leadership, project management, governance, operations and technology management, and strategy initiatives.Demonstrates strong working knowledge of Microsoft programs and tools including Word, Excel/Power Query, Powerpoint, Sharepoint and Access.Utilizes Bank of America Software Tools including: · ​Continuity Planning Tool (CPT)Condor (BI Portal)Asset Consolidation Engine (ACE)Remedy Show less
  • Hewlett-Packard
    Cargo Infrastructure Coordinator Supporting American Airlines Cargo
    Hewlett-Packard 2014 - 2021
    Dallas-Fort Worth Metroplex
    Coordinated release projects, infrastructure projects, migrations and ongoing maintenance projects in an Agile environment. Built client relationships. Defined project requirements and scope. Implemented controls preventing scope creep, expense bleed and ensured requirements were met.PMI-ACP Certified
  • Hewlett-Packard
    It Project Manager Ii Supporting Sabre
    Hewlett-Packard 2011 - 2014
    Dallas-Fort Worth Metroplex
    Led all phases of project execution including requirements, scope, implementation, and close down. Managed and executed enterprise-wide and mid-scale hardware and software implementations.
  • Eds (An Hp Company)
    It Project Manager Supporting Bank Of America
    Eds (An Hp Company) 2008 - 2010
    Plano, Tx
    Lead Project ManagerImplemented Avaya Voice Over IP (VOIP) solution for over 2,000 customer facing associates.Managed migration requirements and schedule for multiple call center locations. Handled project scope creep and executive management expectations.Reported on project status and progression. Presented data to executive leadership.Worked with diverse constituents including systems engineers and architects, vendors, compliance and senior managers.
  • Electronic Data Systems (Eds)
    It Program Manager Supporting Sprint
    Electronic Data Systems (Eds) 2005 - 2008
    Plano, Tx
    Led production support for Sprint core critical applications. Directed and performed crisis management . Organized team management, budget management, resource forecasting, and client relationship building.
  • Electronic Data Systems (Eds)
    Developer/Analyist Supporting Bank Of America
    Electronic Data Systems (Eds) 2003 - 2005
    Plano, Tx
    Coded and tested and implemented Singl.eView, a customer billing solution.
  • Electronic Data Systems (Eds)
    Information Analyst Supporting Worldcom
    Electronic Data Systems (Eds) 1998 - 2003
    Plano, Tx
    Coded, tested and implemented ad-hoc customer solutions for the IXPlus billing application. Programmed in Cobol and CL on the IBM AS/400 platform.
  • U.S. Delivery Systems
    Desktop/It Support
    U.S. Delivery Systems 1996 - 1998
    Dallas, Tx
    Provided outstanding desktop support for up to 100 office employees and customer-site staff. Platforms supported were IBM AS/400, Unix, and Windows.
  • Security Couriers/U.S Delivery Systems
    Operations Manager
    Security Couriers/U.S Delivery Systems 1995 - 1996
    Dallas, Tx
    Managed mid-size driver staff. Administered payroll, staff recruitment, training and performance management.
  • Security Couriers
    Assistant Operations Manager
    Security Couriers 1994 - 1995
    Dallas, Tx
    Optimized, revenue and resource allocation. Responsible for coordinating driver scheduling.

Terrence Martin Education Details

  • University Of Oklahoma
    University Of Oklahoma
    Business/Marketing

Frequently Asked Questions about Terrence Martin

What is Terrence Martin's role at the current company?

Terrence Martin's current role is IT Project Management Professional, PMI-ACP with more than 25 years of experience supporting systems technology and application teams.

What schools did Terrence Martin attend?

Terrence Martin attended University Of Oklahoma.

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