Supported six departments, their respective Deputy Assistant Secretary’s, and the Assistant Secretary. Key accomplishments include:• Developed a Counter-Unmanned Aircraft System (C-UAS) tracking mechanism for the Director to assist in managing a multitude of engagements and deployments creating greater efficiency. • Conceived and designed a centralized and cost neutral CTTPLE Task Management System establishing a hierarchal approval process from the component to the Assistant Secretary. This system ensured 100% assigned tasks are captured and a greater than 90% on-time completion rate. • Created a centralized and standardized system for updating changes to strategic guidance and plans. • Implemented additional task management systems to external component seeking to create efficiency.

A second line supervisor leading 4 Supervisors and more than 30 agents as well as operational planning and deployments, training, administrative requirements and the health and morale of assigned personnel. Key accomplishments include: • Increased productivity through intelligence driven operations and data analytics.• Collaborated prosecutorial actions and supported personnel with case management.

Managed a program consisting of civilian and law enforcement personnel accountable for analytic systems correlating air asset allocation with ground support requirements, intake of Requests for Information (RFI) and geospatial and predictive analytics. Key accomplishments include: • Instituted the JIOC Intelligence program, leading team in developing all processes and systems in support of JIOC operations. This was the first program of this type in Customs and Border Protection and was established from the ground up becoming a significant air to ground coordination center in Arizona.• Led weekly intelligence briefing and aviation planning meetings, coalescing Federal, State, Local and Military partners involved in supporting ground operations.• Introduce a Request for Information (RFI) intake, research, de-confliction, tracking and management process and database to collect and analyze data.• Utilized geospatial analytics encapsulating assault, weapon and other pertinent data that would provide field commanders with the requisite information to make critical decisions. • Constructed a cost neutral, comprehensive air resource allocation dashboard that coalesced disparate data for analysis ensuring greater fidelity in the decision-making process regarding air asset allocation to ground units.• Managed briefings on JIOC Operations to Congressional Members and their Staff, Senior Military and General Officers, as well as Senior Leaders from different Federal Agencies and Components.

Supervisory liaison responsible for leading 9 supporting personnel assigned to the Air and Marine Operations, Unmanned Aircraft System (UAS) program, functioning as the Operations Section. Responsible for short and mid-range planning regarding operational support, intelligence collection, investigative support to both DHS Agencies and other federal law enforcement entities. Key accomplishments include:• Granted the responsibility for the briefing of varying levels of government (Federal and State Representatives, Department of Defense Leadership as well as Federal Agency Leadership, etc.) on the operational capabilities and path forward of the program.• Initiated the UAS Operational and Intelligence Planning process for implementation under the Joint Field Command-AZ and the subsequent Joint Task Force West-AZ creating a significant increase in operational efficiency and effectiveness.• Refined the intelligence and collection request procedures through the creation of a standardized Mission Set process.• Coordinated UAS operations planning and coordination in support of operational and investigative agencies.

First line supervisor assigned to the Headquarters element in both an administrative and operational capacity. Key accomplishments include:• Supported budgetary compliance and planning attributed to the operational requirements of the headquarters and field commanders.• Founded the Office of Incident Management (OIM) in Tucson, Arizona, developed the Standard Operating Procedures, positional roles and responsibilities, documentation forms and training of the Incident Command System for both the headquarters and field level components to include incident command and Emergency Operation Center operations.• Collaborated with the field level commanders in the development of their emergency response plans to include mass migration, border violence and pandemic response.• Certified Master Exercise Practitioner (MEP) in Emergency Management• Worked closely with county Offices of Emergency Management in both training, planning, development of the Multi-Year Training and Exercise Workshops and multi-level emergency management exercises.

A first line supervisor responsible for leading more than 30 agents as well as operational planning and deployments, training, administrative requirements and the health and morale of assigned personnel. Key accomplishments include:• Coordinated training with the Office of Chief Counsel to provide agents with statutory refresher training to ensure agents were proficient and confident in enforcement duties.

A first line supervisor responsible for leading more than 30 agents as well as operational planning and deployments, training, administrative requirements and the health and morale of assigned personnel. Key accomplishments include:• Worked closely with leadership in station level operational budgetary planning to ensure personnel had the resources needed to effectively sustain their operational mission.• Selected as the station level trainer in Hazmat awareness, identification and response.

Assigned as a field agent supporting operational requirements. Key accomplishments include:• Instituted a Law Enforcement Explorer Program to mentor young men and women in law enforcement functions in addition to increasing confidence, awareness and leadership.• Developed Explorer academic curriculum and physical fitness standards and requirements in addition to training leadership development.• Conducted training and qualifications for all agents as a Certified Firearms Instructor• Assigned to the Station Intelligence Unit in support of the Disrupt and Anti-Smuggling Unit