Terrence Young Email & Phone Number

Ocala, Florida, United States

-Lead all operations and sales aspects of a $50 million retail business.-Monitoring the performance, profitability, and flow-through of store plans and programs.-P&L ownership.-Works closely with cross-functional partners throughout the company to execute the Lowe’s business strategy within the store.-Implementing strategic asset protect plans to improve safety and security.-Analyzing and applying data results from customer, market and competitor research to drive business planning and decision making.-Diversity and Inclusion captain.-Ensures compliance of Lowe's personnel policies and procedures.-Inbound/Outbound logistics, including vendor relationships.-Assists in recruiting, hiring, training and developing non-exempt associates.

Miami, Florida, United States

-Lead all operations and sales aspects of a $70 million retail business.-Managed hourly team members/leaders and creating business specific strategies and goals.-Developing store plans from competition analysis and leverage guest insights using feedback to drive business and ensuring customer retention.-Diversity and Inclusion champion. -Plan, lead and follow-up on organizational and operational change.-Focused on retail business financials including payroll and profit & loss while driving sales growth.-Supported retail business fundamentals with a primary focus on: sales trends, inventory management, guest satisfaction, shopping behaviors, pricing and promotions strategies and specialty businesses.-Responsible for recruiting, selecting, talent management and talent planning across all departments of the store.

Hollywood, Florida, United States

-Direct and coordinate day to day operational and merchandising aspects of a $84 million retail business to continuously increase profitability.-Spearhead a team of 377 associates to drive sales, service, and new credit results.-Reduced shrink/shortage by $30,000 over the course of 10 months by revising target effective inventory and capturing markdowns and gross margin.-Build and maintain long-term quality relationships with vendors and external customers.-Improve service quality and increase sales by consistently driving company's standards and core values.-Excel at establishing win-win relationships and addressing diverse customer needs by providing innovative solutions and ensuring customer satisfaction.-Manage team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotions.-Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.-Implement incentives for associates.-EOC (Employer Of Choice Captain with proven results.