Terrence Mack Email & Phone Number

Washington, Dc, Us

Reston, Va, Us

I support planning, development, implementation and measurement of departmental strategic communications focused on both internal and external communications. I focus on improving internal and external communications; providing clear, accurate, and consistent communication of strategic themes and messages, advertising core competencies, developing and marketing strategic vision, goals, and priorities.-Work independently and as part of a cross-functional team of technical experts and customer leadership to develop critical narratives for internal and external recipients.-Develop communications plans identifying key messages, audience(s), and distribution methods.-Engage with technical staff and leadership team members to extract and interpret critical program information to a wider, sometimes non-technical audience.-Utilize writing and presentation skills, research, design, coordinate, consult, develop, produce, edit, and prepare briefings, point papers, talking points, handouts, or other materials for senior executives, internal and external audiences.-Interpret, synthesize, and present data on relevant metrics, environments, profiles, and trends.-Review, prepare, and present executive level summaries of comprehensive research reports, studies, and technical evaluations.-Work with senior leaders; responds to rapidly changing priorities; communicates highly technical analysis at levels comprehensible to lay- and senior-level customers; -Keep leadership apprised of high priority issues, requirements, and developments to meet critical milestones.-Track action items and helps the client meet deadlines.-Assist in the immediate coordination and execution of all other tasks as assigned.

Mclean, Virginia, Us

I helped our client identify, evaluate, and solve some of their most complex challenges, assisting them in achieving their strategic goals and objectives to fulfill their mission. Assisted our clients in transforming their business processes, improve efficiency of operations, strengthen policies and controls, increase transparency and performance management, and comply with Federal laws and regulations.- Assisted clients in designing, developing, launching, and improving new projects and programs that are focused on achieving their strategic goals, objectives, and mission-Assisted clients to identify, develop, and implement performance metrics and measurement tools to monitor program performance and evaluate whether programs are achieving their goals-Assisted clients in analyzing projects and programs to identify risks and help develop, apply, and monitor mitigations-Documented and evaluate business processes and making recommendations for process improvements-Applied a variety of analytical, problem-solving, and reporting skills and techniques-Produced a variety of communications from informal email interactions with clients to formal memos, issue papers, presentations, executive briefings, and others-Conducted research to investigate client problems and work collaboratively with your team to formulate and recommend solutions -Supported clients in collecting and analyzing data, producing models and visualizations, and draw conclusions from the data to improve decision-making-Analyzed and help develop and/or improve policies and procedures for a variety of programs and operational needs

Newport News, Va, Us

In this current job role, I pay close attention to any potential threats/vulnerabilities that could pose risks to critical infrastructure. By meticulously tracking this information, I aim to provide timely and accurate reports to the duty officer at the Cybersecurity and Infrastructure Security Agency (CISA) and the senior duty and watch leadership. I contributed to the smooth flow of information within the agency, enabling swift decision-making processes and effective response measures. I play pivotal role in the turnover process within the office and document completed and in-progress reports, incidents, updated requirements, processes, instructions, and leadership guidance.- Delivered over 100 daily briefings to senior-level staff on day-to-day threats and analysts reports.- Contributed to growth and development of 10+ watch officers by leading training and certifications.- Defined watch-related operational concepts, standard operating procedures, operating instructions, and material for standardization in line with DHS planning process.- Managed coordination of 40+ alarm adjudications, involving biological action reports to respond to radiological threats and incidents in close collaboration with the Watch Officer.

Newport News, Virginia, Us

During this tenure, I compiled all the necessary information and inputted it into Power BI. I created production schedules based on the material requirements. Furthermore, I analyzed the production needs and ensured that the necessary materials were available to fulfill these requirements. By aligning the production schedules with the material availability, I contributed to the smooth workflow of the manufacturing process.- Monitored project management statuses of thousands of jobs reporting to multiple onboard managers/superintendents with 4/5 employee performance score.- Drove 10% process improvement by analyzing data and developing visual summaries.- Expanded 7% of consumer demand by implementing cost-effective techniques and innovative technologies.- Focused on boosting employee retention and minimizing turnover rate by employing SAP software solutions and reinforcing valuable relationships.

Washington, Dc, Us

In this position, I demonstrated dedication to quality assurance and technical support by playing a vital role in maintaining the effectiveness and efficiency of naval operations. Additionally, I was involved in providing direct air control of combat aircraft. I also assisted 75 operations spanning a wide range of specialties, including From Surface Warfare to Air Warfare, Submarine Warfare to Amphibious Warfare.- Mentored over 300 personnel on major military issues, including sexual assault, drugs, and alcohol awareness.- Executed around 100 pre-flight, in-flight, and post-flight operations, encompassing critical areas of anti-surface countermeasures, electronics, and counter-narcotics.

Williamsburg, Va, Us

In summary, my role as a supervisor encompassed planning of employee work schedules, assigning key tasks, and maintaining overall supervisory authority. I actively pursued opportunities to improve maintenance processes, reduce downtime, and optimize equipment performance. Through the preparation of regular reports, I provided valuable insights into maintenance performance, equipment reliability, and notable incidents or concerns, allowing for informed decision-making and continuous improvement efforts.- Inspected quality of facility uniform items by conducting 12 quarterly inventory checks.- Supervised maintenance checks on 20 university/facility vehicles to determine repair requirements.- Delivered presentations in 30+ department meetings with management and employees to inform work center progress.

Master Of Business Administration - Mba, Government Contracting

German Studies/International Relations

International Baccalaureate Program- Honors Advanced Studies Diploma