Terrence Morris Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

1️⃣- Proficient in Quadient & Neopost Software to process mail and projects.2️⃣- Supervised inbound and outbound communications, ensuring precise and timely exchanges of critical information, achieving a 100% accuracy rate in supporting sales operations and customer interactions by utilizing coordination and communication skills.3️⃣- Cultivated strong client relationships, leading to a 30% boost in repeat business and a 20% increase in customer loyalty through personalized outreach and strategic engagement techniques.4️⃣- Delivered multi-channel customer support across phone, email, and web chat, managing 50+ inquiries daily with a 95% first-contact resolution rate by employing active listening and prioritization skills5️⃣-Oversaw the operations of a 19th-floor corporate facility, maintaining a 100% successful delivery rate and achieving 95% shipping efficiency, consistently meeting daily objectives through effective task management and organizational skills

United States

Tech Sales Ascension is an online tech sales course taught directly by top-performing sales reps at public market-leading tech companies like HashiCorp, PagerDuty & MongoDB. I took it upon myself to invest and learn more about what it takes to succeed in tech sales from verified top performers. As a result, over the past month, I have committed my time, energy, and resources to preparing myself for a role as an SDR to hit the ground running fast once in-role.1️⃣- Attended weekly live Q&As to learn directly from top-performing tech sales professionals.2️⃣- Learned the fundamentals of tech sales development and how to source significant pipeline & ways to best support account executives on a day-to-day basis.3️⃣- Completed mock cold calls, detailed messaging, CRM, and strategic outreach exercises to hone my skills.

New York City Metropolitan Area

1️⃣- Monitored and reported suspicious activities.2️⃣- Documented customer correspondence in CRM to track requests, problems and solutions.3️⃣- Assisted students with making payments or establishing payment plans to bring accounts current.4️⃣- Upheld quality control policies and procedures to increase students satisfaction.5️⃣- Provided outstanding service to new and long-standing students by attending closely to concerns and developing solutions.6️⃣- Relayed customer feedback to cross-functional teams to improve products and services

New York, United States

1️⃣- Achieved daily sales goals through effective product knowledge and upselling techniques, consistently contributing to the store's overall revenue targets.2️⃣- Handled point-of-sale transactions accurately and efficiently, processing payments, returns, and exchanges while maintaining a friendly and professional demeanor.3️⃣- Efficiently received and processed shipments, accurately logging inventory and ensuring timely restocking of products on the sales floor.4️⃣- Monitored inventory levels and communicated with management to reorder low-stock items, preventing stock outs and ensuring product availability.

Tech Sales Ascension, Tech Sales, 4.0

Tech Sales Ascension is an online tech sales course taught directly by top-performing sales reps at public market-leading tech companies.

High School Diploma, Electrical, Electronics And Communications Engineering, 12