Terrence Morris Email & Phone Number

Washington, Dc, Us

Bellevue, Washington, United States

Livermore, California, United States

Leading a team of remote salaried professionals in dealer prospecting, sales execution, and dealer program management for the entire California Region of West Division. (#1 in WD QTD Q1 2021)Identifying and creating new channel processes and workflows that enhance frontline productivity while mitigating risks to the channel.Evaluate the performance of iProspect Dealers and Direct Dealers on a daily, weekly, and monthly cadence holding our partners to excellence within KPI and sales quality.Collaborate with subchannel peers on a strategy to develop and prepare team members for leadership roles while defining exact parameters in sales achievement requirements to compliment behaviors that warrant professional growth.

Bellevue, Washington, United States

Coordinated the end-to-end delivery of new offers, promotions, and devices for all government segments during enterprise-wide and strategic launches.Partnered with corporate communication teams in documenting key content across all TFB resources and identify training paths when needed for more complex launch initiatives.Analyzed the health of launched offers and identify risks to achieving the ask of the business from concept.Participated in feedback loop sessions with field sellers and leaders to identify pain-points and capture real-time user stories.

Bellevue, Washington, United States

Lead several marketing requests for new service messaging and updates to existing triggered responses while collaborating with Brand, Care, and Legal on delivery. Cross functionally supported P&T and Marketing stakeholders to propel product champions' performance to meet OKR/ KPI.Collaborated with TOPs leadership in process improvement and change management to elevate the program during carrier integration (Sprint) and new remote structure.Served as a leader within the SPOT program, providing operational and execution support. SPOT is a training program developed within P&T, bringing an actual day-in-the-life experience of the frontline to HQ teams. Mentored Product Champions in IDP development, career planning, and relationship management.

Washington Dc-Baltimore Area

Hired, trained, and evaluated store personnel in the effort of building and maintaining a high performing team to the standards of the T-Mobile Brand.Inspired and engaged employees by motivating team to succeed in achieving aggressive sales goals within the Un-Carrier Sales Program.Served as leader within the location in driving sales performance and further growing our small business customer base to 10% of monthly activations.Collaborated with outside vendors to ensure all location personnel are sales floor ready in the preparation of device and plan launches within T-Mobile.Effectively managed key operating indicators such as loss prevention, store capital and point of sale transaction management. Partnered with local businesses to assist in increasing our local market share.

Eastern Va / Nc

Effectively obtained formal / informal trainings, additional in-store marketing space, demo events, and strategic special event opportunities.Increased the awareness of sales methodologies to drive market performance of BlackBerry products and solutions, such as BlackBerry Messenger, BlackBerry Enterprises Solutions, and the BlackBerry 10 Operating system / devices.Represent the BlackBerry Brand with the use of product to store demonstrations, effective use of demo devices, accessory kits, and partner software.Coordinated and conducted market to store level trainings, demo days, assisted selling sessions, and special events with corporate and dealer partner channels.Completed daily, weekly, and quarterly reports of all market activity and adhered to quarterly budgets for my assigned market consistently to BlackBerry and Marketstar Managing partners.

Hampton Roads, Va

Hired, trained, and evaluated store personnel in the effort of building and maintaining a high performing team serving to create a great customer experience within AT&T Retail.Engaged a sales team of 13 to 16 associates to consistently grow the customer base within the Hampton Roads Virginia Area.Lead and held accountable the daily, weekly, and monthly performance of my store employees with the use of observations, coaching, and formal discussions.Collaborated with vendor partners such as Asurion, Samsung, and Windows to ensure my sales team readiness to present new solutions critical to growing AT&T locally to businesses and consumers.Effectively managed key operating indicators such as loss prevention, store capital and transaction management to ensure great profitability of my store location within the Virginia market.Provided additional managerial support for the sales district in the to assist the area manager in necessary reporting, training, and employee development.

Newport News, Virginia

Hired, trained, and evaluated a team of accounting associates in the effort of supporting an accounts payable focused department. Managed the reconciliation of 25+ Ferguson Branch locations throughout the United States with a team of 6 associates. Reviewed and evaluated the performance of the team in ensuring all branch locations were current in payable invoices, vendor credits were correctly applied, repayment of discrepancy were completed in timely fashion, and the deadline for the monthly and quarterly audits were met. Served a SME within the department to provide support with coordinating classes, and development of the curriculum.