Terrence Snow
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Terrence Snow Email & Phone Number

Field Service Engineer @ ECS federal | Leadership, Process Improvement, Network Management, Customer service, Electronic Troubleshooting at ECS
Location: Oklahoma City, Oklahoma, United States 5 work roles 4 schools
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Current company
ECS
Role
Field Service Engineer @ ECS federal | Leadership, Process Improvement, Network Management, Customer service, Electronic Troubleshooting
Location
Oklahoma City, Oklahoma, United States
Company size

Who is Terrence Snow? Overview

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Terrence Snow is listed as Field Service Engineer @ ECS federal | Leadership, Process Improvement, Network Management, Customer service, Electronic Troubleshooting at ECS, a company with 1846 employees, based in Oklahoma City, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Terrence Snow.

Terrence Snow previously worked as Field Services Engineer at Ecs and Work Center Supervisor at United States Air Force. Terrence Snow holds Associate'S Degree, Information Technology from Southern New Hampshire University.

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ECS

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Profile bio

About Terrence Snow

As a Field Service Engineer, I provide my team with enhanced customer service, advanced electrical troubleshooting, and time management skills. I also bring a specialization in advanced troubleshooting of networking systems, low and high voltage circuitry, along with electronic warfare systems. I am a Certified Associate in Project Management (CAPM) with a current SECRET security clearance and eligibility for TS clearance. I currently hold an Associate's degree in Information Technology at Southern New Hampshire University and am actively working on by Bachelors with a minor in Project management, with the goal of becoming a Network Administrator and eventually a Network Architect. I am passionate about continuous learning and process improvement in the information technology industry. I transitioned out of the military in May 2024 and am always looking for opportunities to apply my skills and experience in new and creative ways.

Current workplace

Terrence Snow's current company

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ECS
Ecs
Field Service Engineer @ ECS federal | Leadership, Process Improvement, Network Management, Customer service, Electronic Troubleshooting
fairfax, virginia, united states
Website
Employees
1846
AeroLeads page
5 roles

Terrence Snow work experience

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Field Services Engineer

Current
Ecs

Norman, Oklahoma, United States

Jul 2024 - Present

Work Center Supervisor

Oklahoma County, Oklahoma, United States

  • Manages teams of 2 – 10 people in jobs ranging from computer security management to maintaining a $7M equipment accountability program.
  • Proficient in customer service. Serves over 300 customers a day with tool rental and proper documentation totaling over $5M in tools.
  • Oversees a $2.1M communication security accountability program comprising of 220 classified assets and maintaining over 650 training records.
  • Supervises daily operations, ensuring that $5 million in hazardous items are handled and stored in compliance with OSHA and DOD requirements.
  • Specialized in advanced troubleshooting of networking systems, encrypted communication, and electronic warfare systems.
  • Focused on physical network security, maintaining documents and diagrams, and ensuring backups were complied with on a weekly basis.
Sep 2022 - Jul 2024

Shift Manager

Oklahoma, United States

  • Manages teams of 2 – 10 people in jobs ranging from computer securitymanagement to maintaining a $7M equipment accountability program.
  • Manages both vendor and client expectations by ensuring timely ordering anddelivery of highly specialized testing equipment. Increased productivity by 12%.
  • Oversees a $2.1M communication security accountability program comprising of220 classified assets and maintaining over 650 training records.
  • Supervises daily operations, ensuring that $5 million in hazardous items arehandled and stored in compliance with OSHA and DOD requirements.
  • Enforces the change management process, overseeing its implementation andadherence throughout project execution.
Dec 2021 - Sep 2022

Project / Continuous Process Improvement Manager

Oklahoma County, Oklahoma, United States

  • Primary duty was to analyze and identify the least effective processes and lead teams of specialists in the affected work fields in process improvements efforts.
  • Collaborated with cross-functional teams to establish project scope, objectives, and deliverables, as well as organizing frequent meetings to keep stakeholders informed about project status, risks, and concerns.
  • Conducted post-project reviews to identify lessons learned and areas for improvement, contributing to continuous process enhancement. Improved future project efficiency by 20%.
  • Coordinated changing requirements and timelines between organization leadership and my teams.
Nov 2020 - Dec 2021

Avionics Technician

Oklahoma City, Oklahoma, United States

Primary Duty was understanding electrical diagrams, electrical troubleshooting, and the handling of hazardous substances on aircraft.

Jul 2018 - Nov 2020
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Colleagues at ECS

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4 education records

Terrence Snow education

FAQ

Frequently asked questions about Terrence Snow

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What company does Terrence Snow work for?

Terrence Snow works for ECS.

What is Terrence Snow's role at ECS?

Terrence Snow is listed as Field Service Engineer @ ECS federal | Leadership, Process Improvement, Network Management, Customer service, Electronic Troubleshooting at ECS.

Where is Terrence Snow based?

Terrence Snow is based in Oklahoma City, Oklahoma, United States while working with ECS.

What companies has Terrence Snow worked for?

Terrence Snow has worked for Ecs and United States Air Force.

Who are Terrence Snow's colleagues at ECS?

Terrence Snow's colleagues at ECS include Charlie Carlee Jr., Prem Kumar, Andrew Saladino, Raymond Prys, and Msi Farhad.

How can I contact Terrence Snow?

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What schools did Terrence Snow attend?

Terrence Snow holds Associate'S Degree, Information Technology from Southern New Hampshire University.

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