Providing excellent 3rd Party Services to Sygma. All aspects of Inbound/Receiving

Manage all aspects of the Hebron operation and transportation (Night shift) Ensuring all standards of quality, productivity and customer satisfaction is met/exceeded. Manage a staff of 4 Supervisors, 5 Leads, and 80 +/- hourly associatesOperational Owner with relentless focus on Performance Metrics (Inbound & Outbound Performance Rates, Fill Rate, Safety, and QC Compliance)

Manage all aspects of outbound operations. (Picking, Packing, & transportation to consumer and other facilities)Ensuring all standards of quality, productivity and customer satisfaction is exceeded. Establish and maintain carrier relations. (Parcel, 3rd party, FTL, and LTL). Continuously seeking revenue opportunities with carrier quote request. Wave/Production Planning

Manage day-to-day E Commerce OperationsResponsible for all aspects of receiving, picking, packing, inventory control, outbound shipments, and returns/quality Work directly with Customers, to ensure all Service Level Agreement Requirements are met / Train Associates / Write SOP’sManage 6 Direct Reports, 200+ indirect reports Software: ProTrack, Paycor, Microsoft Dynamics AX

Direct all warehouse operations & TransportationManage 3 drivers insuring all DOT guidelines are met, as well as using outside brokers/carriers.Coordinate all shipments (incoming and outgoing) with Production, Customer Service, Vendors, and CustomersManage entire staff (1st and 2nd Shift) / Manage the inventory, to include 2 off-site storage sites Moved entire inventory/racking/mezzanines/production equipment into newer/larger facility (18,000 sq ft to 80,000 sq ft) Software: ABBA

(Formerly Keystone Foods)Distributes product and service to over 750 McDonald's RestaurantsResponsible for the daily operation of a 24/7 Distribution Center (201,000 sq. ft.), 300+ Union and Non-union associatesEnsure that all standards of quality, safety, productivity, and reliability are met Responsible for leveraging labor and continuity between the two operating departments. (Transportation and Operations) (Transportation ships an average of 70 trucks out per day/ Receiving receives an average of 65 trucks per day/ Warehouse Selects an average of 65,000 cases per day/shipping to 758 McDonald’s Restaurants)Maintain P & L / Provide outstanding service to our customer / Escalated Disciplinary / Escalated Customer ConcernsThis facility was a new “start up” distribution center. Software: JDEdwards, Syntelic, Paragon, Checkpoint, PIMM, XataTraining: Reasonable Suspicion, DOT, Food Safety, OSHA, Change Management

Center - Manufactures and distributes guitar/amp/PA brands: BC Rich, Michael Kelly,Traben, and Kustom - US Distributor of Warwick product, and many other types of instruments and accessories.; Managed the distribution operation in its entirety. Responsible 5000+ SKU'sReported directly to the Owners/Vice President of OperationsServed on Company Wide Tactical Team to improve Operational ProcessesResponsible for $800,000+ Annual Budget (Salaries, equipment, equipment repairs, packing supplies, and PM agreements)Developed and headed up Safety Committee (Conducted monthly training classes)Maintained excellent throughput and production efficiencyEliminated the need for Physical EOY Inventory by improving and increasing Cycle Count Functions Developed a Quality Packing ProgramFormed a quality team of Cross-Trained Distribution Associates (Responsible for all disciplinary actions/hiring/terminations)Negotiated freight costs on outgoing LTL and Truck ShipmentsCoordinated all incoming international containersDeveloped associate and operation hours to better suit the needs of our customers, and cut overtimeDeveloped SOP's (Standard Operation Procedures) on all processesSoftware: Commerce/Activant Prophet 21, VendorNet, VendorCentral (EDI like programs), UPS Worldship

Managed the operation in its entiretyReport directly to Owner located in Sacramento, CADistribute Safeway Products (4,972 perishables and non-perishables) to Safeway Distribution CentersCertified in Food Safety (to include Food Tampering)Operate EXE Warehouse System and COMM SoftwareResponsibilities: Accurate and timely completion of daily shipments (21,500 cases per day - 14 trailers per day) Monitor Receiving from Vendors (Average 21 trailers per day) Monitor Department Supervisors to ensure proper balance of workload and associate utilization (50 - 100) Annual Budget Preparations Monitor Expenses and Labor costs to not exceed approved budget ($1.5 million) Ensure facilities compliance with corporate (Audited by Steritech), OSHA, and FDA standards Note: Achieved 96.3% and 92.3% Steritech Audit Scores - highest achieved by any Crum & Crum Facilities Vendor contracts (Audit all billing activity for accuracy) Note: Initiated Vendor referral, saving Safeway $30,000+/year Conduct escalated associate disciplinary actions and terminations Monitor throughput and production consistency Monitor safety, housekeeping, and loss prevention Ensure EXCELLENT CUSTOMER SERVICE

Operate Red Prairie (a.k.a. McHugh) Inventory Software / Rapistan (a.k.a. Siemans) Conveyor SystemActively involved in the state-of-the-art fully automated 1million sq. ft. facility start-up. Worked closely with Engineers, Software Vendors, and other key personnel to work on issues incurred during Testing and Start-up Certified OKI "Training the Trainer" instructor Managed 30+ Union associates Responsible for 3 floors of "Residual Picking", Special Handling, and Audit Stations Responsible for 15 Turret (Swing Reach) Drivers and equipment Trained in production planning for entire facility