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Highly adept at assisting coworkers and customers utilizing best practices. Detail oriented, strong organizational skills with ability to conduct tasks with minimal supervision. Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner. Over 30 years in the Healthcare Industry
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Lead Director - Medicaid Project IntakeAetna, A Cvs Health Company Oct 2018 - Aug 2023Successfully managed the Medicaid project intake process for new CAPEX/OPEX Project requests, implemented the use of a project charter to establish traceability of business requirements. Mentor and oversee inclusively, the Medicaid organization on the overall Medicaid CAPEX/OPEX Intake process. -
Product Development/Technical ManagerAetna May 2008 - Sep 2018Senior leader, with increasing levels of responsibility to oversee critical and complex projects, with the ability to understand complex business ideas, translate into actionable IT requirements
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Technical ManagerBehavioral Health Product Mar 2007 - May 2008Senior leader, with increasing levels of responsibility to oversee critical and complex projects, with the ability to understand complex business ideas, translate into actionable IT requirements
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Business Systems Development Portfolio Support/Senior Project ManagerAetna Sep 2003 - Mar 2007Manage a portfolio of IT projects for National Provider Services to ensure successful design and delivery by IT partners. Effectively communicate the business case for change and create direction by focusing on organizational priorities Collaborate and establish relationships with business partners while operating in a highly matrixed environment. Help set business direction, translate needs into technology deliverables, weigh risks and utilize escalation processes.
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Web Services/Project ManagerAetna Jan 2003 - Sep 2003Managed the development, connectivity, testing and implementation of the Aetna Transaction Portal on the Secure Physician Web SiteResponsible for all phases (requirements, design, development, testing and implementation) of the Registration Rewrite project for the Secure Physician Web Site Lead the Rewrite of Foundation Services Self Registration application
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It Vendor ManagerAetna May 2001 - Dec 2002Managed new trading partner connectivity configuration set up, testing and implementations Overall IT lead for all external EDI connections and Transaction implementationsCoordinated the creation of Standard Security requirements and the development of Standard Connectivity Options Member in the "Fast Track/ Strategic Vendor Team which played a critical role in expediting key initiativesCompleted extensive researched on how to automate new Vendor Set up tasks EDI Gateway Transaction Services
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Senior Business System AnalystAetna May 2000 - May 2001Created and maintained system specifications for X12 Real Time Referral transactionsDocumented the design and specification development for a Real Time Transaction Reporting Repository Created and maintained X12 Communication Envelope Specifications for Referrals, Pre-Certification, Claim Status Inquiry and Eligibility transactions Strong participation the Aetna EDI Chronic Outage work groupGateway Project Lead to support connectivity with multiple EDI trading partners
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Foundation Services/ Business System AnalystAetna Jan 2000 - May 2000Researched and recommended Customer Relationship Management (CRM) and messaging products Beef up by adding another bullet or two
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Vru / Business System AnalystE-Commerce Aug 1998 - Jan 2000Created and maintained system application specificationsDocumented Call Center flows in support of 6 RegionsActive participant in the RFP process to select and implement a solution for a Member focused National Survey application Member of the Y2K Application Rollover teamRegression testing of all VRU applications in preparation for Y2K rollover weekend. Created, coordinated and implemented the integrated test plan for a major project to enhance the Referral transaction from processing HMO Referrals (1 backend system) to processing Aetna's Traditional line of business (4 additional backend systems)
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Services / Multi Functional Project ManagerAetna / U.S. Healthcare Aug 1997 - Aug 1998
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Services It LiaisonAetna Oct 1996 - Aug 1997
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Senior Service 2000 Triad AssociateU. S. Healthcare Nov 1994 - Oct 1996
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U.S. HealthcareTriad Department Associate Aug 1992 - Nov 1994
Terri Bishop Skills
Terri Bishop Education Details
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Early Childhood Education/Communications
Frequently Asked Questions about Terri Bishop
What is Terri Bishop's role at the current company?
Terri Bishop's current role is Lead Director.
What is Terri Bishop's email address?
Terri Bishop's email address is bi****@****tna.com
What is Terri Bishop's direct phone number?
Terri Bishop's direct phone number is (860) 273*****
What schools did Terri Bishop attend?
Terri Bishop attended Montgomery County Community College.
What skills is Terri Bishop known for?
Terri Bishop has skills like Product Development.
Not the Terri Bishop you were looking for?
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Terri Bishop
Project Management Supportcustomer Excellence/Inventory Specialist/ManagerLeechburg, Pa2bontool.com, siemens.com -
3msn.com, ofy.org, ofy.org2 +162635XXXXX
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Terri Bishop
Austin, Texas Metropolitan Area4deltek.com, hireaustin.org, jumpaheadtraining.com, aravo.com
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