Terri De Luca Email & Phone Number

Long Beach, California, United States

Responsible for the coordination of various dry and reefer export cargo to central and South America.

Compton, California, United States

Bengard Marketing, Inc is a direct importer of fresh fruit from South American and New Zealand into the West and East coast for sales to retailers, wholesalers, foodservice accounts, brokers, and food processers. The position reports to the Operations Manager and interacts with all departments within the company.

United States

Responsible for a multitude of company roles including but not limited to customer service, export logistics, operations, cargo management, and client relations for Pacific International Line.▪ Building, maintaining, and servicing key account client relationships.▪ Generation of reports, documents, manifests, and other important trade documents.▪ Created and implemented a team procedure for closing out vessels more efficiently while also reducing redundancy and error rates.▪ Handled bookings for International Trade Lanes including inland rail cargo and door moves / trucking.▪ Maintained and cross-checked terminal cargo container(s) database information to ensure steady traffic of all shipments against changing weekly trade lane schedules.

United States

Managed and handled all import processes for cargo including scheduling and delivery of shipments for multinational corporations such as Hyundai, VW, and Cool Carriers.▪ Directed communication with overseas offices as well as local terminals, brokers, importers expeditors, US Customs and USDA to ensure timely release of cargo.▪ Documentation preparation of cargo arrival, collection of properly endorsed original bill of ladings and client freight charges. ▪ Designated as team lead for a new ERP deployment module for internal documentation and external customer shipment tracking and then trained the company traffic group.▪ Offered efficiency in documentation by creating a new automated method for property tracking procedures to increase accuracy and accountability by 30%.▪ Preparation of break-bulk and container wharfage statements to appropriate discharge ports and regular monitoring of AMS and follow up to ensure import compliance.

United States

Responsible for various specialized services for import of refrigerated goods traffic from New Zealand to the United States.▪ Managed preparation of cargo arrival, collection of properly endorsed original bill of ladings and client freight charges.▪ Preparation of documentation to the USDA, US Customs, and various marine terminals. ▪ Scheduling of ground transportation as well as coordinating loading of trucking with teamster’s forklift company and I.L.W.U. labor union to maximize efficiency.▪ Oversaw vessel discharge to manage trucking to the local and San Francisco cold storage facilities.▪ Preparation of vessel proforma arrival notices to Longshoreman bonded facilities.

United States

Managed client shipments, inquiries, and issues regarding their export shipments between Los Angeles and Chile.▪ Arranged pick-up and drop off client shipments from port based on client orders.▪ Coordinated outward bound shipments to maximize rate savings in a timely manner.▪ Assisted sales and marketing teams on various projects and inquiries.

United States

Sold company’s various shipping services to major ocean line carriers including Maruba, Groupo Libra, Norasia, NYK RoRo, NYK Andex and Kien Hung.▪ Responsible for the coordination of various export cargo.▪ Performed shipment bookings, rate quotations, as well as the closing of marine vessels.▪ Worked closely with the North American sales team to maintain client relationships while also handling new business.