Leading multiple enterprise level projects from initiation to deployment, migration and/or transitionProject Management, Portfolio Management, and/or Program Management- Experience with Enterprise level projects- Experience managing cross-functional teamsCommunicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Project Manager for Medica’s Rx Vendor (MedImpact) Interface Feed Project• Responsible for identifying needed business/system changes within assigned project customer; responsible for how to retool the business and or system and inter-system & intra-system dependencies• Responsible for writing business requirements for needed business/system changes and ensuring proper engagement, discussion and signoff is received from all key stakeholders.• Responsible for determining needed resources from business or system applications to engage in project requirements. • Assist in cost/benefit analysis of requested change or enhancement.• Responsible for establishing the overall project plans in which the team shall follow.• Assist users in prioritization process, using understanding of CBA to make decisions & set expectations• Responsible for assisting in development of strategies & performance goals as needed with customers.• Responsible for analysis of alternatives & recommendations for project initiatives.• Assist in data mapping and design phase of project as needed.• Responsible for generating innovative ideas to resolve problems for project success.• Assist in formulating & defining systems scope & objectives through research & fact finding.• Assimilates, integrates & interfaces technical knowledge & business/systems requirements. Verifies technical system specifications meet business requirements. Involved in projects converting from non-strategic to strategic systems (i.e. U-Net & COSMOS)• Demonstrating leadership by coordinating the requirements, specifications, design & testing efforts for small to large projects.

• Responsible for managing the sales operations support for both new business and renewal activities in the Alabama, Louisiana and Mississippi sales offices with centralized support of all sales activities.• Responsible for proper oversight of both day-to-day operations as well as implementation of strategic platform initiatives for small business.• Develop and monitor the new business process as well as develop policies and procedures in sales operations that complies with all guidelines relating to proposal generation, new business processing, case installation, welcome kits, renewal generation, broker support, reporting and sales/account management support.• Coordinates and supports the implementation of new systems to insure a smooth transition of business to new platforms and products.• Clearly and consistently track metrics and goals of sales to continuously influence improvement to these results, through operational process efficiencies to support meeting the sales and retention membership goals.• Participate with sales leaders in the determination of competitive product and pricing strategies from an operational standpoint.• Designs, develops, and executes special reports, projects and other analysis to support strategic initiatives, emerging business needs, and segment requests.• Identifies and executes broker/agent education needs via monthly broker newsletters.• Actively participates in quarterly book of business reviews with Sales and Underwriting.

• Main contact for developing and implementing new certificate of coverage for health plans.• Responsible for overseeing all product research and development for the Alabama, Louisiana and Mississippi Health Plans and for all product training for Sales staff and other internal operational areas.• Worked closely with the Compliance Department to coordinate all product and financial filings and to ensure that health plans were compliant with all state mandates.• Coordinated and tracked all product and financial filings with the Compliance Department.• Worked with Underwriting to identify and project financial impacts on business due to filings and ensuring that pricing models were updated to reflect necessary cost changes.• Acted as systems resource for product capabilities and system administration.• Acted as Multi-Site Coordinator for health plans (i.e. overseeing all multi-site filings, coordinating all multi-site sales, acting as liaison for Corporate Product Standards Team).• Acted as health plan product liaison for pharmacy, employee assistance programs, dental, mental/nervous and any other vendor arrangements.• Assisted with any special Sales projects, pilots, or initiatives as needed (i.e., special pricing analyses projects).• Assisted Sales Departments with workflow and process development and to identify needs and potential improvements; projecting cost impact for health plans.