Terri Dismuke, M. A. Email & Phone Number

Inglewood, CA, US

Greater Los Angeles Area

Performed a variety of routine and complex administrative duties for over 500 employees to administer the university's benefit programs which includes Medical, Dental, Vision, Flex Spending Plan, Life, Disability Insurance and Retirement Plans. In addition, coordination of Wellness activities, i.e., recruiting and training employees, organizing seminars.

Greater Los Angeles Area

• Manages Learning Management System (LMS) website, responses to Eventbrite, and updates online curriculum & student database.
• Develops curriculum, instructional materials, leadership training, instruction on ethics, PowerPoint presentations, and public speaking training
• Directs support team establishing logistical protocols and designating project managers and tasks
• Financial management of accounts payables, receivables and budget forecast
• Negotiates venue and vendor contracts, managing schedules and deliverables
• Successfully assesses needs and goals of clients and fulfills within agreed timeframes

Los Angeles, CA

• Coordinate Benefits for staff and assist employees with various Leave of Absences, Workers Comp Claims, and Wellness Activities Accomplishments
• Using “listening” skills, manage calls and emails by answering questions and concerns of employees, vendors, and third-party administrators as soon as possibles.
• Coordinate, advise, track, and process personal, medical, FMLA, CFRA and other types of Leaves of Absence in accordance with Federal and California regulations.
• Work with employees to schedule time off and their return.
• Track and bill employees on leave who exhausted their sick time; discuss options and process their payments.
• Create accommodations for employees in accordance with ADA regulations.

• Coordinate Benefits for staff and assist employees with various Leave of Absences, Workers Comp Claims, and Wellness Activities Accomplishments
• Using “listening” skills, manage calls and emails by answering questions and concerns of employees, vendors, and third-party administrators as soon as possibles.
• Coordinate, advise, track, and process personal, medical, FMLA, CFRA and other types of Leaves of Absence in accordance with Federal and California regulations.
• Work with employees to schedule time off and their return.
• Track and bill employees on leave who exhausted their sick time; discuss options and process their payments.
• Create accommodations for employees in accordance with ADA regulations.

El Segundo, CA

• Produced ADP HRB Ad Hoc Reports
• Update employee records in ADP HRIS system
• Executed termination, performed exit interview and updated ADP system
• Processed all final invoices using Oracle
• Folder Management: Personnel, LOA, and Benefits in preparation for transfer and storage
• Formatted and uploaded all data file using Move It to Prudential

Carson, CA

• Responsible for the administration support and implementation of policies for exempt and non-exempt employeesAccomplishments
• Knowledge of Federal, State and local employment laws
• Analyzed vacancies: responsible for filling open requisitions, recruited, screened applicants; interviewed and gave technical aptitude test for skill trades candidates
• Maintained Personnel, LOA, Benefit, and Safety file folders along with database
• Created job descriptions and advertisement for open position
• Scheduled and processed pre-employment drug screening, background checks and Verification of Employment requests.

Greater Los Angeles Area

• Managed all aspects of each account including: soliciting, booking, coordinating, and billing). Served as clients' primary contact when planning catered events; including all pre-event preparation, logistics.
• Performed site selection analysis, developed menus and themes for room decor
• Compiled equipment lists and maintained accurate production and service records
• Negotiated with vendors, purchased supplies and products and procured rental equipment
• Screened, interviewed, and hired support staff and trained on proper usage of equipment, food handling, and portion sizing
• Ensured security, safety, and health standards were being adhered followed

Supporting a team of Hospitality Sales Specialist with detailed organizational skills, a comprehensive knowledge of pre-sales through delivery of the product, and a confidence to work with buyers and procurement agents to create proposals and quote to initiate sale orders. In addition, working as a smart liaison between Product Management Account.

As liaison between Account Management, Operations, and National Headquarters the main focus was to create, capture, and analyze sales proposal data and create specialized reports and presentations for the Director of Sales. In addition, maintain the regional budget statistics and assign incoming prospective customers to Sales Managers.

As the major liaison between the CIO and the IT Department, my focus was to act as Gatekeeper, Organizer, and the Maintainer of statistical records for the department. This enabled the senior staff person to present ideas, set goals, and follow-up to maintain the legitimacy of the overall organization’s information technology infrastructure. As a result, I.

Manage the Help Desk by creating and maintaining accurate department statistical records; providing first level contact assistant to internal callers to the Help Desk. Created trouble tickets, assign technicians, created follow-up reports and courtesy calls. Researched and presented recommendations on vendors, products, and services; ordered and maintained.

Ma Executive Leadership, Business Administration And Management, General, 3.3

The Master of Arts in Executive Leadership online program offered through Liberty University is designed to prepare students to excel as.

Bs, Hotel/Restaurant Management

Activities and Societies: Vice-President, Hospitality Management Council - Collins School of Hospitality Management 2004-2005 Treasurer.

Aa, Business

Activities and Societies: Dean's List - 2002Pace Program for Working Adults - West LA and Harbor College

Aa Liberal Arts Transfer, Business

Activities and Societies: PACE ProgramDean's List - 2001

Diploma, English

Activities and Societies: CheerleaderCheerleader