I'm a Honorably discharged U.S. Navy Veteran. Currently work in dietary while finishing my Human Resource Management degree, which is my true passion.
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Dietary AideSodexo Aug 2022 - PresentUnited States• Assist in preparing nutritious meals, considering any dietary restrictions or special physician instructions• Confirm that correct portions are placed on the tray before delivery to patients.• Assist in maintaining a clean kitchen -
Customer Service RepresentativeTranscore Jul 2021 - Jan 2022Middle River, Maryland, United StatesMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns with an EZ pass account.Collected customer feedback and made process changes to exceed customer satisfaction goals.Answered constant flow of customer calls with minimal wait times.Recommended diverse types of accounts and devices to customers, thoroughly explaining details. -
Front End SupervisorDds Discounts Oct 2013 - May 2021Gwynn Oak, MdTrained team members in successful strategies to meet operational and sales targets. Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention.Responded to customer concerns with friendly and knowledgeable service and promptly remedied issues. Prepared weekly employee work schedules for team members. Coached employees and trained them on methods for managing various aspects of sales, complicated issues, and difficult customers. -
Administrative AssistantSt. Agnes Medical Center Oct 2010 - Oct 2012Baltimore County, Maryland, United StatesDelivered top-notch administrative support to office staff, promoting excellence in office operations.Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.Answered incoming calls, processed requests, and relayed messages to appropriate personnel.Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements. Assisted manager in all aspects of business operations. -
Professional RecruiterUs Navy Aug 2000 - Aug 2010Columbia, MdOversaw all aspects of recruiting, pre-screening, and interviewing potential candidates, conducted background screenings, reference checks, and education verification. Placed candidates in temporary positions and skill-marketed qualified candidates to clients.Screened, interviewed, hired, and trained new employees, coached employees daily to increase weekly and monthly sales quotas, and created innovative contests/promotions to motivate employees and increase the new recruit ratio. Coordinated weekly training 2exercises for recruits & managed attendance logs. Supervised 30-35 new recruits and 2 employees while maintaining excellent customer relations.
Terrie Smith Skills
Terrie Smith Education Details
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Human Resources Management/Personnel Administration, General
Frequently Asked Questions about Terrie Smith
What company does Terrie Smith work for?
Terrie Smith works for Sodexo
What is Terrie Smith's role at the current company?
Terrie Smith's current role is Customer Service Representative.
What schools did Terrie Smith attend?
Terrie Smith attended Colorado State University-Global Campus.
What skills is Terrie Smith known for?
Terrie Smith has skills like Customer Service, Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, Microsoft Powerpoint, Public Speaking, Peoplesoft, Change Management, Coaching, Communication.
Who are Terrie Smith's colleagues?
Terrie Smith's colleagues are Ricardo Santos Ferreira, Prashant Wagholikar, Cristián Ríos Valencia, Tamanna Miah, Milene De Zorzi Trindade, Ozgur Buyukcelebi, Osvaldo Herrarte.
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Terrie Smith
Independent Contractor | Digital Marketing, Sales Operations, Social Media Management.Prescott, Az -
3comnetcomm.com, yahoo.com, fnf.com
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2yahoo.com, costar.com
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1mwgroup.net
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Terrie Smith
Locust Grove, Ga7bellsouth.net, georgiacrown.com, localnet.com, ymail.com, gmail.com, manheim.com, ufcw.org
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