Terrie Campbell Email and Phone Number
HIGHEST OVERSIGHT: $750M Revenue | 6.5K Employees | North America & International OversightTerrie has demonstrated her executive prowess as a transformative force by revitalizing underperforming businesses and positioning them for exceptional growth trajectories. With an extensive background as CEO, Board Member, and PE Executive Partner, Terrie is recognized as a distinguished figure in the professional services industry based on her impact-driven leadership style, exceptional financial acumen, and talent for seamlessly integrating acquisitions.SELECTED LEADERSHIP HIGHLIGHTS✨ Business Turnaround Led $100M revenue growth and improved EBITDA from negative performance to at-market results. Recruited top talent for leadership roles.Spearheaded 11 acquisitions over 24 months and facilitated transformation leading to company’s purchase by growth-oriented investor.Drove 32% revenue growth in 2 years by implementing managed document strategy for global company providing workplace solutions and digital transformation services.Grew revenue $9.5M in 5 years by developing a solution for real-time customer-facing service-level agreement (SLA) validation for contracted services while providing enterprise-level service management tools.💡 Digital TransformationLeveraged technology to transform service delivery model to capture market-share.Led team to design and implement a service and technology strategy to create information transformation services as clients moved from paper to a mobile work environment.Spearheaded development of healthcare print solutions and increased healthcare service sales.Spearheaded development of marketing tools and resources to enable selling strategies for expanding service solutions into the existing client base.⚙ Operational Excellence Streamlined and implemented consistent operational processes and procedures leveraging technology, people, and processes with data-driven KPIs within the service delivery organization.Championed award-winning service excellence program and rolled out to 1.5K+ locations within the Americas.Assimilated 150 disparate organizations into a single service delivery methodology with consistent best practices and KPI measurements to govern quality and cost of delivery.Terrie welcomes new connections with a special interest in CEO/COO, executive advisory, or board service opportunities.
Cogency Global Inc.
View- Website:
- cogencyglobal.com
- Employees:
- 343
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Chief Executive OfficerCogency Global Inc.Milton, Fl, Us
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FounderAvantis Strategic Partners, Llc May 2024 - PresentPensacola, Fl, UsIdentify and engage as an executive partner with energized small- to mid-sized outsourced legal services firms. My focus is to provide access to strategic investment funds, operational support, and collaborative opportunities for growth-oriented Owners or Founders desiring resources to drive innovation and scale. -
Chief Executive OfficerEsquire Deposition Solutions, Llc Nov 2015 - Nov 2023Atlanta, Georgia, UsResponsible to ensure best in class client experience within Court Reporting and Deposition Services industry while driving growth and profitable expansion of the base. Focus includes all areas within the organization, client base and service partner relationships.Geographic territory includes: United States -
Chief Operating OfficerEsquire Deposition Solutions, Llc Feb 2015 - Nov 2015Atlanta, Georgia, UsResponsible to ensure best in class delivery of Court Reporting and Deposition services to our Legal and Corporate Clients. Focus areas include: Field structure and resources, client facing technology solutions, Service Partner relationships, client and new case on-boarding, client care and delivery methodologies.Geographic territory includes: United StatesKey activities include: Voice of Customer, Client Care, Quality Assurance, Employee Engagement, Services Delivery, Organizational Efficiency and Optimization, Service Partner Programs and Sales Support
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Vice President, Strategic MarketingRicoh Americas Corporation Nov 2010 - Feb 2015Exton, Pa, UsResponsible to align Ricoh technologies and services into customer-scentric solutions that address the challenges of managing documents and information in a rapidly changing economic, demographic and technology environment. Focus areas include; Cloud;/Mobile Strategy, IT Services, Professional Services, Business Process Optimization and/or Outsourcing, Management Services, Output Rationalization and Workflow Design. Support provided to both the direct and indirect channels.Geographic territory includes North and South America for Strategic Marketing and Global Leader of the Managed Document Services Competency Center for Tools and Process. Key activities include: Collection and rationalization of internal and external input, Wireframe of Strategic Direction, Design business case to support future and expansion of solution portfolio, Business Model to support resource and financial expectations, Pilot Package for Field Testing. Provide first station output in the Marketing Value Chain structure. -
Vice President, Managed Document ServicesRicoh Americas Corporation Jan 2010 - Feb 2012Exton, Pa, UsResponsible for the strategy, direction, execution and delivery of the Managed Document Services as defined by Ricoh Americas Corporation
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Vp Managed ServicesIkon Office Solutions Jun 2000 - Jan 2010Responsible for the development of services portfolio, operational standards and methology as well as measurements for facilities management and office services outsourcing business. Managed Services grew from $300M/year in annual reveues to $750M/year during Terrie's tenure in this role. Supported sales efforts and engaged with executive level contacts to enhance business relationships and increase the value of IKON's services. Lead developer of the award-winning IKON's Service Excellence program and IKON TRAC Solution for real-time SLA validation of contracted services while providing enterprise service management tools.
Frequently Asked Questions about Terrie Campbell
What company does Terrie Campbell work for?
Terrie Campbell works for Cogency Global Inc.
What is Terrie Campbell's role at the current company?
Terrie Campbell's current role is Chief Executive Officer.
Who are Terrie Campbell's colleagues?
Terrie Campbell's colleagues are Rose Romero Wilson, Brittany Sharrar, Marvin Lawrence, Reginald Mackey, Anthony Dickenson, Randy Smith, Tigist Ketema.
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