Service Delivery Manager
Current
Aug 2016 - Present
AeroLeads people directory · profile
Terri Elliff Email & Phone Number
Service Delivery Manager at CBTS
at
CBTS
1 work email found
@cbts.net
2 phones found area 212 and 800
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager at CBTS
Location
Cincinnati Metropolitan Area, United States, United States
Company size
Who is Terri Elliff? Overview
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Quick answer
Terri Elliff is listed as Service Delivery Manager at CBTS at CBTS, a company with 1407 employees, based in Cincinnati Metropolitan Area, United States, United States. AeroLeads shows a work email signal at cbts.net, phone signal with area code 212, 800, and a matched LinkedIn profile for Terri Elliff.
Terri Elliff previously worked as Service Delivery Manager at Cbts and Manager, Vendor Relations / Vendor Management at Avon. Terri Elliff holds Bachelor Of Business Administration (Bba), Finance And Economics, Magna Cum Laude from Gannon University.
Company email context
Email format at CBTS
This section adds company-level context without repeating Terri Elliff's masked contact details.
{first}.{last}@cbts.net
86% confidence
AeroLeads found 1 current-domain work email signal for Terri Elliff. Compare company email patterns before reaching out.
Profile bio
About Terri Elliff
An experienced business leader with success in Contact Center Operations, Vendor Management, Outsourcing, Business Process Redesign, Project Management, and Technology Implementation as demonstrated by progressive position growth. A results oriented project manager who exceeds organizational goals by thinking strategically, while also managing details to ensure effective implementation. An excellent communicator and collaborator who works inclusively within the organization to embrace change and drive efforts to improve service and reduce costs.
Listed skills include Outsourcing, Call Centers, Vendor Management, Process Improvement, and 28 others.
Current workplace
Terri Elliff's current company
Company context helps verify the profile and gives searchers a useful next step.
Cbts
6 roles · 37 years
Terri Elliff work experience
A career timeline built from the work history available for this profile.
Manager, Vendor Relations / Vendor Management
Manage key near shore outsourcing relationships for Avon Customer Care with full accountability for a $6.5M annual operating budget and a team of 300 associates in two vendor locations.Oversaw consolidation of three vendors across five locations to a single vendor in two locations, achieving significant efficiencies in oversight and support while.
May 2011 - Mar 2016
Manager, System Design And Integration
Liaison role between Customer Care and other Avon business units and vendors for implementing application changes, new technology, and other business process redesign initiatives. Launched a comprehensive Customer Satisfaction tool including vendor selection, program design, development, and implementation. Customer Satisfaction results are KPIs in current.
Jun 2006 - May 2011
Manager, Campaign Administration, Communication, And Teleservices
Directed all internal Avon Customer Care and external Avon Representative communication pertaining to Customer Care support for Avon Representatives and District Sales Managers. Developed and implemented all National Customer Care messages to Avon Representatives sent via telephone or email. Contacts exceeded two million per month with annual operating.
May 2000 - May 2006
Supervisor, Training And Quality Assurance
Designed and implemented the formal quality process for the Avon National Contact Center to measure quality of service provided to Avon Representatives on inbound contacts.Managed all aspects of classroom training including facilitating learning, updating curriculum, responding to content inquiries, and providing feedback to Associates.
Jun 1997 - May 2000
Senior Policy Analyst
Managed all aspects of designing and performing policy audits evaluating government programs and policies.
1989 - Jun 1995
Team & coworkers
Colleagues at CBTS
Other employees you can reach at cbts.com. View company contacts for 1407 employees →
AJ
Andrew Justice
Colleague at Cbts
Hamilton, Ohio, United States, United States
View →
SM
Samantha Miller
Colleague at Cbts
Cincinnati, Ohio, United States, United States
View →
JC
Juan Cardona
Colleague at Cbts
Newtown, Connecticut, United States, United States
View →
DM
Diego Melo Antunez
Colleague at Cbts
Tijuana, Baja California, Mexico, Mexico
View →
LH
Lic. Herminio Olmeda Dgeti- Cd. Victoria
Colleague at Cbts
Mexico, Mexico
View →
SV
Shubhi Vats
Colleague at Cbts
Noida, Uttar Pradesh, India, India
View →
RK
Ram Kumar S
Colleague at Cbts
Chennai, Tamil Nadu, India, India
View →
JS
Jan Sullins
Colleague at Cbts
Pinckney, Michigan, United States, United States
View →
GF
Grag Flannaga
Colleague at Cbts
Peoria Metropolitan Area, United States
View →
SK
Sujithraj Kamaraj
Colleague at Cbts
Chidambaram, Tamil Nadu, India, India
View →
Andrew Justice
Colleague at Cbts
Hamilton, Ohio, United States, United States
View →
SM
Samantha Miller
Colleague at Cbts
Cincinnati, Ohio, United States, United States
View →
JC
Juan Cardona
Colleague at Cbts
Newtown, Connecticut, United States, United States
View →
DM
Diego Melo Antunez
Colleague at Cbts
Tijuana, Baja California, Mexico, Mexico
View →
LH
Lic. Herminio Olmeda Dgeti- Cd. Victoria
Colleague at Cbts
Mexico, Mexico
View →
SV
Shubhi Vats
Colleague at Cbts
Noida, Uttar Pradesh, India, India
View →
RK
Ram Kumar S
Colleague at Cbts
Chennai, Tamil Nadu, India, India
View →
JS
Jan Sullins
Colleague at Cbts
Pinckney, Michigan, United States, United States
View →
GF
Grag Flannaga
Colleague at Cbts
Peoria Metropolitan Area, United States
View →
SK
Sujithraj Kamaraj
Colleague at Cbts
Chidambaram, Tamil Nadu, India, India
View →
2 education records
Terri Elliff education
Bachelor Of Business Administration (Bba), Finance And Economics, Magna Cum Laude
Master Of Education (Med), Human Resources Development, 4.0 Gpa
FAQ
Frequently asked questions about Terri Elliff
Quick answers generated from the profile data available on this page.
What company does Terri Elliff work for?
Terri Elliff works for CBTS.
What is Terri Elliff's role at CBTS?
Terri Elliff is listed as Service Delivery Manager at CBTS at CBTS.
What is Terri Elliff's email address?
AeroLeads has found 1 work email signal at @cbts.net for Terri Elliff at CBTS.
What is Terri Elliff's phone number?
AeroLeads has found 2 phone signal(s) with area code 212, 800 for Terri Elliff at CBTS.
Where is Terri Elliff based?
Terri Elliff is based in Cincinnati Metropolitan Area, United States, United States while working with CBTS.
What companies has Terri Elliff worked for?
Terri Elliff has worked for Cbts, Avon, and Us Government Accountability Office.
Who are Terri Elliff's colleagues at CBTS?
Terri Elliff's colleagues at CBTS include Andrew Justice, Samantha Miller, Juan Cardona, Diego Melo Antunez, and Lic. Herminio Olmeda Dgeti- Cd. Victoria.
How can I contact Terri Elliff?
You can use AeroLeads to view verified contact signals for Terri Elliff at CBTS, including work email, phone, and LinkedIn data when available.
What schools did Terri Elliff attend?
Terri Elliff holds Bachelor Of Business Administration (Bba), Finance And Economics, Magna Cum Laude from Gannon University.
What skills is Terri Elliff known for?
Terri Elliff is listed with skills including Outsourcing, Call Centers, Vendor Management, Process Improvement, Team Building, Cross Functional Team Leadership, Team Leadership, and Strategic Planning.
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