- Responsible for creation of insurtech products with a team of engineers & designers.- Ensuring customer adoption and relaying usage metrics/product feedback for agile innovation.- Expanded technology into 25 new states and grew user base 400x- Led customer service efforts like support email, live chat, help desk, and training/onboarding. *Acquired for $75m

- Tasked with developing and scaling software products for the client: UnitedHealthcare.- Managed contract for 1 year ($100K/month) in CA with the goal of expanding nationwide.- Training new users via zoom calls or onsite training events. - Handling a high volume of customer support emails and live chats.- Utilizing Mixpanel and Fullstory to analyze user behavior to improve product experience.

- Led the customer service team and retail sales at HQ storefront. - Assisted with product development, athlete relationships, and marketing.- In addition to my primary roles, I carried out work across all small business operations including warehouse and inventory management, shipping and handling, wholesale order fulfillment with 200 store partners globally, and creative content design for marketing.

I specialized in connecting San Diego companies who needed Employee Benefit and Commercial Insurance services to the expert consultants at Barney & Barney.

This was my first job post graduation from Santa Clara University. - I worked as a vertical market sales consultant specializing in connecting medical device companies to senior mechanical engineers. - Interviewed and qualified many potential candidates for various clients via phone, with end goal of providing clients with premier talent and negotiate mutual contract for all.- In first 3 months, opened a $100k account for the firm through effective cold calling and closing after meeting and selling value.** Left company after 4 months due to pressure to engage in unethical selling practices.

After graduating SCU 1 quarter early, I decided to work at the faculty daycare on campus until the rest of my class graduated.I primarily worked with children aged 1-4 years old, aiding the teacher in guiding their learning and creativity, maintaining their good health and safety, and creating an environment of imagination and play.

Oversaw the day-to-day operations of the Intramural Sports Program at my college, Santa Clara University.- Hired, trained, and evaluated the Intramural Sports Supervisors, Officials and Head Officials- Started as referee freshman year, promoted to lead program sophomore year-senior year.

Completed my finance internship during the summer of 2012, in between sophomore/junior years at Santa Clara University. Assigned various ad hoc projects as required by Finance Team (CFO, Controller, Sr. Accountant), Sales & Marketing Team, and Client Services Team.

Recognized by management as the leading Cabin Counselor after summer of 2010, resulting in promotion to Head Counselor for summer of 2011.- Supervised, cared for, and mentored children of ages between 8-17 for 10 weeks at a sea camp on Catalina Island, fostering personal growth, relationship building, and the development of life skills.- Organized and led fun, team building activities, while ensuring the safety and welfare of all participants.

- Main responsibility was executing the daily training of the goalies for the 3rd ranked women's soccer team in NCAA. My starting goalie was the starter of the USA National Team as well.- Assisted Head Coach during practice to ensure highest level of competition and fun during training sessions.

Created delicious, custom sandwiches of the highest quality as efficiently as possible until it was time to leave for college. Nowadays I realize the Jersey Mike's ingredients are not the best and would never choose to eat there, but I still love making sandwiches!- Offered Store Manager role at 17, but chose to pursue my Bachelor's instead!