Terri Walker Email & Phone Number

Indiana, United States

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Benefit Specialist for INPRS. Answer calls from members with questions about their retirement choices and options available for the different plans. Help members with their retirement applications. Process verification of benefits letters. Help with special projects for other areas. Outbound calls to member regarding retirement questions.

Indianapolis, IN

Process orders for commercial jobs. Verifying contract information, data entry to book jobs, verifying the information in different systems match and are correct before closing jobs. Call center support for representatives. Answering questions regarding processing of jobs and moving jobs back for corrections/changes.

Indianapolis, Indiana Area

Researched ATM transactions to verify whether the transaction was completed correctly. Keyed in disputes into STAR, PULSE, VISA, etc. Processed non-post transactions. Verifying reason for transaction did not post to the account. Built database showing location of transactions, if cameras where at that location, the process of how to obtain photos, and fees.

Indianapolis, Indiana Area

Pulled information for letters for installment loans payoffs, typed reviews, typed form letters and included appropriate brochures for the Telephone Banking Associates. Copying, faxing, supplies and relief receptionist. Processed credit and debit slips for overdraft protection accounts and customer requests for movement of funds.

Indianapolis, Indiana Area

Transcription of reports, filing, mailing, copying, development of forms, distribution of mail, and switchboard relief operator. Wrote Macros for the testing results for evaluation reports. Help with CARF accreditation and file destruction. Responsible for reporting yearly statistics of people served.