Terri Walker Email & Phone Number

Memphis, Tn, Us

Sr. Director May 2022 - Aug 2022Account Manager Oct 2019 - May 2022

Memphis Metropolitan Area

Memphis, Tennessee

• Prospect through cold calling, both in person and via phone while maintaining database of prospective clients in efforts to determine and propose customer needs.• Completed, scheduled and cold called prospecting activities to establish first and follow up appointments with key customer decision makers to prepare and deliver customized sales proposals and presentations.• Liaison between supplier and customer to ensure that corporate brand guidelines are adhered to, and merchandise was delivered in a timely manner.• Supported client events both on-site and off-site.

Greater Memphis Area

• Evaluated and trained all personnel on QuickBooks POS, visual merchandising and all operating store procedures in store and for trade shows. • Supported Manager in driving performance of all areas with regards to sales, turnover, shrink, and customer service.• Gathered data and analyzed store performance while correlating the results to operational behaviors and practices for development of initiatives designed to enhance customer experience. • Maintained, updated and trained on the ordering control system. • Identified areas that needed improvements and set new policies and operations in place. Achievements: - Consistently exceeded sales goals week 1 in a non-performing store that had decreases for the past 3 years. - Streamlined all policy and procedures to increase productivity by 20%.- Discovered and repaired criminal mismanagement of this $800k retail store.

Al, Ar, Ga, La, Ms, Nc, Ok, Sc, Tn, Tx

Recruited to this position to use executive communication, planning, operations, and production skills to build Auto-San's presence within the Southeastern Territory. Immediately attacked the territory implementing and developing sales and marketing programs to build account base, increase revenues and expand market share. • Instrumental in creating a more visible, knowledgeable, and professional presence than industry competitors; success is based on frequency of face-to-face visits, relationship selling and by providing value-added consulting services. • Positioned myself as the top producer in the company by: (1) negotiating partnerships with various key accounts (Wal-Mart, Hilton Hotels, Macy's, Dillard's, Crothall, Aramark and Sodexo), (2) developing solid sales programs and, (3) maintaining current customer base through effective product consulting, and maintaining consistency in visibility, communication, and service.Achievements:- Increased sales from $300k over $1.5MM annually - Increased staff from 14 to 47 - Streamlined all policy and procedures to increase service productivity by 40%.

Greater Memphis Area

Contractor Apr 2011- Jul 2011Held management responsibilities in areas including operations management, volunteer recruitment/coordination, social networking, public relations and financial budgetary control. Coordinated and planned special events, directed major fund raising activities and managed receipt and utilization of special gifts and memorials. • Strengthened organizational structure through leading staff to develop shared vision, clarify organizational mission and values, long range strategic planning, policy and procedure development, and program evaluations.• Explored new and innovative awareness campaigns within the social services, e-commerce and community relations arena, with an eye toward the improvement of on-going contributions. Achievements:- Increased volunteers from 42 to 300+ by fostering team environment.

Property Manager / Director of Operations & Business DevelopmentEstablished a successful track record of sales effectiveness for this luxury home property management organization in support of all property leasing efforts. Directed day-to-day business operations within a large portfolio by managing new property acquisition, home maintenance, pricing, accounting and evaluating properties.• Held direct responsibility for all property marketing, internet presence, accounting (budgeting, capital planning, collections and purchasing) tenant relations, remodeling, maintenance, and corporate reporting.• Instrumental in:- Increasing revenue from $250k to $770k annually - Improving occupancy - Reducing cost/budget - Increasing renewals

Greater Memphis Area

Achievements:- Named "Salesperson of the Year".- Increased sales from $680k to $1MM.- Consistently exceeded monthly sales goals.

Key Accomplishments:• Consistently exceeded sales goal while ranking among top three sales leaders• Exceeded 3-5 year sales goal first year• Annual personal sales exceeded $750,000• Achieved largest single sale transaction in James Davis history

Key Accomplishments: • Top sales produced each month • Consistently won district and company sales contest • Promoted 6 associates to management positions

Greater Memphis Area

Key Accomplishments:• Chosen Liaison among other area sales managers• Effectively implemented employee contests and organized strategic team efforts to motivate staff performance and capitalize on individual strengths• Consistently exceeded sales goal

Ar, La, Ms, Tn

Key Accomplishments:• Successfully developed staff into higher levels of responsibility and leadership, resulting in 9 employee promotions to management. • Received Award for top performing district in Structure credit card enrollment• Successfully orchestrated opening 5 new stores from ground up• Awarded Top Store Manager in region based on highest sales, customer satisfaction, employee relations, interpersonal management, and daily operations• Received 1st Place Overall Company Holiday Sales Contest, having achieved highest sales increase• Won Back to School contests based on top sales performance each year• Received Excellence Award for personal contributions made in leadership

Lake Village, Ar