Terri Wolfer Email & Phone Number

Fort Collins, Colorado

Houston, Texas Area

– Schedules patients recommended by a physician through a centralized process for a Kidney Smart Class.– Enters and maintains documentation in Salesforce with details of recommendation.– Follows-up with physician offices to resolve any issues regarding a patient recommendation.– Receives and answers questions regarding Kidney Smart from patients as well as physicians.– Enters all post-class data from Educators into Salesforce and reschedules no-show patients.– Sends post-class follow up letters’ to physicians.– Partners with KS Divisional Lead to set class schedules and finding new class venues.– Assists with engagement of physicians.– Creates and distributes monthly class calendars.– Provides KS Metrics/Salesforce Dashboards to Leadership Team when needed.– Posts new classes into CERT and provides an overview of class attendance to the Educator prior to class.– Assists with planning and carrying out KS Divisional meetings.– Receives Correction reports from the KS National Team and makes necessary changes in Salesforce.

Houston, Texas Area

– Assist Facility Administrator and other staff as assigned including filing and other office duties.– Prepare patient charts by obtaining consents, verifying insurance and then forwarding the information to the corporate office.– Sustain monthly reports and request patient records as needed.– Maintain inventory of clinical and office supplies weekly. Receive shipments and complete ordering process.– Manage DaVita Rx within the facility. Enrolling new patients, sending new and refill prescriptions to DaVita Rx Pharmacy. Receive patient medications and distribute to Charge Nurse. Attend weekly Rx calls.

• Counseled women and teens concerning personal issues and reproductive education. Worked with men as well as the GLBTQ community.• Scheduled counseling, annual exams, and health appointments. Followed through by maintaining patient charts immediately following appointments.• Provided medical assistance by bringing patient’s back, getting vitals and patient history. • Assisted Nurse Practitioners in medical procedures such as Colposcopies and IUC insertions.• Managed files, operated general office equipment, and provided receptionist support as needed.• Performed weekly medical insurance billing and coding. Has knowledge of ICD-9 and CPT coding. Responsible for ordering medical supplies.• Field Instructor for Social Work students from the University of Wyoming. Became supervisor, educator and mentor. Was responsible for the student’s educational experience within the agency.

Established and maintained positive relationships with children with behavioral problems and mental illnesses. Responsible for monitoring children's safety, prepared and served meals for children during each shift.Maintained and updated daily logs for each child under my care to monitor any emotional influx or behavioral problems. Tracked progress with individual children’s goals within their therapy plan.

Bachelors, Social Work

Activities and Societies: Hoyt, John W. Scholarship, Epsilon Delta Chapter, Phi Alpha Honor Society, Vice President’s Honor Roll

Associates, General Studies

Activities and Societies: Vice President’s Honor Roll and Central Wyoming College Student Senate