Terry B.

Terry B. Email and Phone Number

Business Consultant Sales Strategy, Customer Service specialist @
Terry B.'s Location
United Kingdom, United Kingdom
About Terry B.

As the Managing Director of 360 Provision, a virtual media company that specializes in property and hotel media , I lead a team of talented and creative professionals who deliver high-quality and engaging visual content for our clients. With over 10 years of self-employment experience and a certification as a Fellow of the Institute of Sales & Business Professionals, I have developed a strong business acumen and a keen understanding of the market needs and trends.My previous positions management positions include BT Directors Office Manager, BT Wholesale personal contract manager, BT Retail Sales manager, I am experienced in Customer service management , planning management & Networks.I am passionate about delivering exceptional customer service and building long-term relationships with our clients, as well as supporting my team with best practices and continuous improvement. I am also skilled in sales strategy, planning, and execution, as well as neuro-linguistic programming, which helps me communicate effectively and persuasively with diverse audiences, along with understanding consumer buying practices. My goal is to leverage my expertise and innovation to help our clients achieve their desired outcomes and grow their businesses.

Terry B.'s Current Company Details
Freelance, self-employed

Freelance, Self-Employed

Business Consultant Sales Strategy, Customer Service specialist
Terry B. Work Experience Details
  • Freelance, Self-Employed
    Self Employed
    Freelance, Self-Employed Aug 2013 - Present
    As a Business Consultant, I’ve provided expert advice, analysis and solutions. This has enabled new andexisting businesses to develop and expand. My duties include developing business plans, advising onfinancial matters and identifying areas for growth within a company. Analysing individual performanceand weaknesses and recommending business solutions and training. I communicate with and meet myclients, this is when I perform initial assessments for each client before the project begins. Collecting asmuch information about the client's business as possible and understand clients' needs and wants. Toperform research using shadowing, interviews and surveys and to determine the project's KPIs, which Iwould then track and prepare reports for
  • 360 Provsion
    Managing Director
    360 Provsion Apr 2020 - Present
    City Of London, England, United Kingdom
  • Bt Group
    Bt Directors Office
    Bt Group Jan 2000 - Jan 2009
    I managed project “Win back” targeting business lost to our competitors. Having a dynamic approach forwinning back business and reducing loss. Being proficient at critical thinking and problem solving,establishing the company’s vision, keeping BT at the forefront of our market and creating a higher level ofcustomer service, which in turn would be rolled out across the bussiness.
  • Bt Group
    Btwholesale
    Bt Group Aug 1997 - 2000
    London, England, United Kingdom
    BT wholesale personal contract grade manager. Within this area of the business I managed a team thatworked on innovative new projects and products. Listening to our partners to create new solutions for BTand our resellers. Managing the wholesale team in being persuasive in negotiating contracts anddiplomatic in communicating with customers to build long-term, productive relationships.

Terry B. Skills

Business Strategy Management Sales Performance Sales Operations Coaching Mystery Shopping Business Development Sales Strategy Operations Management Regional Manager Customer Service Management Product Management Customer Service Strategic Planning Sales Management Sales Business Acumen

Frequently Asked Questions about Terry B.

What company does Terry B. work for?

Terry B. works for Freelance, Self-Employed

What is Terry B.'s role at the current company?

Terry B.'s current role is Business Consultant Sales Strategy, Customer Service specialist.

What skills is Terry B. known for?

Terry B. has skills like Business Strategy, Management, Sales Performance, Sales Operations, Coaching, Mystery Shopping, Business Development, Sales Strategy, Operations Management, Regional Manager, Customer Service Management, Product Management.

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