Teri Benedetti Email & Phone Number
@chargepoint.com
LinkedIn matched
Who is Teri Benedetti? Overview
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Teri Benedetti is listed as Cloud Support Engineer at VIAcode, a company with 71 employees, based in Surprise, Arizona, United States. AeroLeads shows a work email signal at chargepoint.com and a matched LinkedIn profile for Teri Benedetti.
Teri Benedetti previously worked as Technical Support Engineer at Chargepoint and Technical Support Specialist II at Salucro Healthcare Solutions. Teri Benedetti holds Bachelor Of Science (B.S.), Aeronautical Science from Embry Riddle Aeronautical University-Worldwide.
Email format at VIAcode
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AeroLeads found 1 current-domain work email signal for Teri Benedetti. Compare company email patterns before reaching out.
About Teri Benedetti
At ChargePoint, my dedication to technical excellence has been the driving force behind my ability to resolve intricate issues for electric vehicle drivers and station owners. My problem-solving prowess, honed over three years, is reflected in managing a diverse case queue and ensuring high customer satisfaction through meticulous attention to detail.As a collaborator on overnight projects, I have met critical deadlines and empowered our team to uphold service level agreements. My structured thinking and technical acumen have been vital in creating repair work orders and guiding ChargePoint technicians to effective resolutions, all while fostering a supportive environment for colleagues and clients alike.
Teri Benedetti's current company
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Teri Benedetti work experience
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Technical Support Engineer
An Overnight crew member that participated on company projects, met deadlines, and provided customer support to EV drivers and station owners. Maintained a personal case queue of approx. 15-60+ cases. Created repair work orders and order parts for Chargepoint Technicians to complete repairs.
Technical Support Specialist Ii
*Provide chat, email, and phone support to healthcare providers and patients in regards to a cloud - base payment system. *Triage customer issues to proper support teams as necessary.*Research, troubleshoot, and solve issues explaining in details the solutions to solving the issue for future reference. Then notating the case with this information. *Manage.
Product Support Analyst
- Provide phone and email assistance to Medical Coders using Optum Enterprise Assist Coding Program
- Work with support team to provide product support and assistance to customers.
- Triaged difficult issues to Tier 2 or Tier 3 after initial research analysis were completed
- provide clinical quality management support to contracted multi – facilities providers
- Work with development team in performance analysis of new products and enhancements.
- Work with support team to evaluate complex customer problem, identify root causes and derive resolutions.
Customer Care Coordinator
- Addressed customer service inquiries approximately 40 calls per day, with an average call handle time of 10-12 minutes, and an average quality score of 96%
- Completed Principles of Effective Training (P.O.E.T.) and assisted 2 personnel in training a new hire class of 20.
- Provided floor support for the 20 new hire agents with any issues they had until they were able to be self-sufficient.
- Recently chosen to be a member of the Escalations team, to provide customer service to escalated patients and help maintain loyalty and customer satisfaction.
Information System Technician
- As an IT responsible for the maintenance and administration of 21 servers, 2500 clients, and 6000 users across three domains
- Worked with a team of 50 personnel in Auto Data Processing to maintain unclassified and classified workstations and servers
- Operating and maintaining Navy global satellite telecommunications systems.
- Carried TS/SCI Security Clearance
Colleagues at VIAcode
Other employees you can reach at viacode.com. View company contacts for 71 employees →
Nia Ball
Colleague at ViacodePhoenix, Arizona, United States, United States
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VC
Valery Chadovich
Colleague at ViacodePoznan, Wielkopolskie, Poland, Poland
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AB
Alexey B.
Colleague at ViacodeGdansk Metropolitan Area, Poland
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AS
Alyona Semenova
Colleague at ViacodeRedmond, Washington, United States, United States
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VP
Vladislav Poluyan
Colleague at ViacodeBatumi, Georgia, Georgia
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CC
Chris Childers
Colleague at ViacodeEllicott City, Maryland, United States, United States
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DD
Dmitry Desheulin
Colleague at ViacodeSingapore, Singapore, Singapore
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SV
Svetlana Virts
Colleague at ViacodeWest Hartford, Connecticut, United States, United States
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DB
Dmitry Budilovsky
Colleague at ViacodeTbilisi, Georgia, Georgia
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SK
Stanislav Klochko
Colleague at ViacodeRussia, Russian Federation
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Teri Benedetti education
Bachelor Of Science (B.S.), Aeronautical Science
Bachelor Of Science - Bs, Hospitality Administration/Management
Frequently asked questions about Teri Benedetti
Quick answers generated from the profile data available on this page.
What company does Teri Benedetti work for?
Teri Benedetti works for VIAcode.
What is Teri Benedetti's role at VIAcode?
Teri Benedetti is listed as Cloud Support Engineer at VIAcode.
What is Teri Benedetti's email address?
AeroLeads has found 1 work email signal at @chargepoint.com for Teri Benedetti at VIAcode.
Where is Teri Benedetti based?
Teri Benedetti is based in Surprise, Arizona, United States while working with VIAcode.
What companies has Teri Benedetti worked for?
Teri Benedetti has worked for Viacode, Chargepoint, Salucro Healthcare Solutions, Optum, and Briova Specialty Pharmacy.
Who are Teri Benedetti's colleagues at VIAcode?
Teri Benedetti's colleagues at VIAcode include Nia Ball, Valery Chadovich, Alexey B., Alyona Semenova, and Vladislav Poluyan.
How can I contact Teri Benedetti?
You can use AeroLeads to view verified contact signals for Teri Benedetti at VIAcode, including work email, phone, and LinkedIn data when available.
What schools did Teri Benedetti attend?
Teri Benedetti holds Bachelor Of Science (B.S.), Aeronautical Science from Embry Riddle Aeronautical University-Worldwide.
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