Teri Benedetti
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Teri Benedetti Email & Phone Number

Cloud Support Engineer at VIAcode
Location: Surprise, Arizona, United States 6 work roles 2 schools
1 work email found @chargepoint.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email t****@chargepoint.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Cloud Support Engineer
Location
Surprise, Arizona, United States
Company size

Who is Teri Benedetti? Overview

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Quick answer

Teri Benedetti is listed as Cloud Support Engineer at VIAcode, a company with 71 employees, based in Surprise, Arizona, United States. AeroLeads shows a work email signal at chargepoint.com and a matched LinkedIn profile for Teri Benedetti.

Teri Benedetti previously worked as Technical Support Engineer at Chargepoint and Technical Support Specialist II at Salucro Healthcare Solutions. Teri Benedetti holds Bachelor Of Science (B.S.), Aeronautical Science from Embry Riddle Aeronautical University-Worldwide.

Company email context

Email format at VIAcode

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{first_initial}{last}@chargepoint.com
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AeroLeads found 1 current-domain work email signal for Teri Benedetti. Compare company email patterns before reaching out.

Profile bio

About Teri Benedetti

At ChargePoint, my dedication to technical excellence has been the driving force behind my ability to resolve intricate issues for electric vehicle drivers and station owners. My problem-solving prowess, honed over three years, is reflected in managing a diverse case queue and ensuring high customer satisfaction through meticulous attention to detail.As a collaborator on overnight projects, I have met critical deadlines and empowered our team to uphold service level agreements. My structured thinking and technical acumen have been vital in creating repair work orders and guiding ChargePoint technicians to effective resolutions, all while fostering a supportive environment for colleagues and clients alike.

Current workplace

Teri Benedetti's current company

Company context helps verify the profile and gives searchers a useful next step.

VIAcode
Viacode
Cloud Support Engineer
west hartford, connecticut, united states
Website
Employees
71
AeroLeads page
6 roles

Teri Benedetti work experience

A career timeline built from the work history available for this profile.

Cloud Support Engineer

Current

Arizona, United States

Nov 2024 - Present

Technical Support Engineer

Remote

An Overnight crew member that participated on company projects, met deadlines, and provided customer support to EV drivers and station owners. Maintained a personal case queue of approx. 15-60+ cases. Created repair work orders and order parts for Chargepoint Technicians to complete repairs.

Aug 2021 - Sep 2024

Technical Support Specialist Ii

Phoenix, Arizona, United States

*Provide chat, email, and phone support to healthcare providers and patients in regards to a cloud - base payment system. *Triage customer issues to proper support teams as necessary.*Research, troubleshoot, and solve issues explaining in details the solutions to solving the issue for future reference. Then notating the case with this information. *Manage.

Feb 2020 - Aug 2021

Product Support Analyst

San Diego, CA

  • Provide phone and email assistance to Medical Coders using Optum Enterprise Assist Coding Program
  • Work with support team to provide product support and assistance to customers.
  • Triaged difficult issues to Tier 2 or Tier 3 after initial research analysis were completed
  • provide clinical quality management support to contracted multi – facilities providers
  • Work with development team in performance analysis of new products and enhancements.
  • Work with support team to evaluate complex customer problem, identify root causes and derive resolutions.
Jun 2017 - Nov 2019

Customer Care Coordinator

Briova Specialty Pharmacy

San Diego, CA

  • Addressed customer service inquiries approximately 40 calls per day, with an average call handle time of 10-12 minutes, and an average quality score of 96%
  • Completed Principles of Effective Training (P.O.E.T.) and assisted 2 personnel in training a new hire class of 20.
  • Provided floor support for the 20 new hire agents with any issues they had until they were able to be self-sufficient.
  • Recently chosen to be a member of the Escalations team, to provide customer service to escalated patients and help maintain loyalty and customer satisfaction.
Nov 2014 - Jun 2017

Information System Technician

Greater San Diego Area

  • As an IT responsible for the maintenance and administration of 21 servers, 2500 clients, and 6000 users across three domains
  • Worked with a team of 50 personnel in Auto Data Processing to maintain unclassified and classified workstations and servers
  • Operating and maintaining Navy global satellite telecommunications systems.
  • Carried TS/SCI Security Clearance
Jun 2003 - Jun 2007
Team & coworkers

Colleagues at VIAcode

Other employees you can reach at viacode.com. View company contacts for 71 employees →

2 education records

Teri Benedetti education

FAQ

Frequently asked questions about Teri Benedetti

Quick answers generated from the profile data available on this page.

What company does Teri Benedetti work for?

Teri Benedetti works for VIAcode.

What is Teri Benedetti's role at VIAcode?

Teri Benedetti is listed as Cloud Support Engineer at VIAcode.

What is Teri Benedetti's email address?

AeroLeads has found 1 work email signal at @chargepoint.com for Teri Benedetti at VIAcode.

Where is Teri Benedetti based?

Teri Benedetti is based in Surprise, Arizona, United States while working with VIAcode.

What companies has Teri Benedetti worked for?

Teri Benedetti has worked for Viacode, Chargepoint, Salucro Healthcare Solutions, Optum, and Briova Specialty Pharmacy.

Who are Teri Benedetti's colleagues at VIAcode?

Teri Benedetti's colleagues at VIAcode include Nia Ball, Valery Chadovich, Alexey B., Alyona Semenova, and Vladislav Poluyan.

How can I contact Teri Benedetti?

You can use AeroLeads to view verified contact signals for Teri Benedetti at VIAcode, including work email, phone, and LinkedIn data when available.

What schools did Teri Benedetti attend?

Teri Benedetti holds Bachelor Of Science (B.S.), Aeronautical Science from Embry Riddle Aeronautical University-Worldwide.

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