Key Responsibilities:• Leadership & Team Management: Directly manage a dynamic team of over 100 code enforcement professionals. Excel in fostering a collaborative environment, motivating team members to achieve high-performance levels and meet operational benchmarks.• Contract Management & Expansion: Oversee multiple code enforcement contracts across various jurisdictions in California. Demonstrated expertise in contract negotiation, execution, and management, ensuring compliance with regulatory standards and client expectations.• Marketing & Business Development: Lead strategic marketing initiatives to expand business reach. Employ in-depth industry knowledge and market trends to identify and capitalize on new business opportunities, driving growth and increasing market share.• Consulting & Program Management Services: Offer comprehensive consulting, staffing, and program management solutions across California. Tailor services to meet each jurisdiction's unique needs, emphasizing efficiency, compliance, and innovation.Skills & Expertise:• Analysis, Design & Implementation: Proficient in analyzing complex code enforcement scenarios, designing effective strategies, and implementing solutions that enhance community safety and compliance.• Budget Management: Adept in managing budgets, ensuring the optimal allocation of resources for maximum operational efficiency and fiscal responsibility.• Program Management: Skilled in overseeing diverse code enforcement programs, ensuring they align with organizational goals and comply with regulatory requirements.• Technical Writing: Experienced in producing clear, comprehensive technical documentation, reports, and proposals that articulate program goals, processes, and outcomes.• Team Leadership: Proven ability to lead, inspire, and manage teams to achieve outstanding results in challenging, fast-paced environments.

Key Responsibilities:• Leadership and Supervision: Directed and mentored a multi-disciplinary team, including county staff, contractual personnel, and volunteers, and managed all aspects of the Neighborhood Preservation Section's daily operations.• Strategic Planning and Reporting: Developed comprehensive staff reports and departmental work plans. Created and disseminated educational and informational materials and conducted specialized presentations to share knowledge on code enforcement.• Interdepartmental Collaboration: Fostered and maintained strong working relationships with external agencies and county departments. This collaboration ensured the delivery of effective and comprehensive services to the community.• Policy Development and Implementation: Formulated and executed policies and procedures to enhance program efficiency and effectiveness. Regularly evaluated operational processes to identify and implement improvements.• Project Coordination: Led a variety of special projects, such as community clean-up campaigns, targeted area sweeps, and public meetings, to address community-specific needs.• Communication and Liaison: Maintained effective communication with District Office representatives, specifically addressing potential code-related issues before the Board of Supervisors.• Process Optimization: Analyzed and restructured Neighborhood Preservation procedures to enhance program efficiency, effectiveness, and staff morale. Innovations included revamping office hearing schedules, notification processes, and case assignment protocols.• Team Development and Meetings: Hosted bi-weekly Neighborhood Preservation meetings to update staff on program status, goals, and achievements and encouraged a feedback-driven environment to promote program improvement.• Training and Development: Initiated and organized additional training programs to augment staff knowledge and operational effectiveness.

Key Responsibilities:• Team Leadership: Led the training and supervision of staff, contractors, and volunteers, ensuring efficient operations within the Neighborhood Preservation Section.• Operational Oversight: Managed daily activities, including preparing reports, work plans, and educational presentations to enhance code enforcement understanding and effectiveness.• Strategic Collaborations: Forged strong relationships with external agencies and other County departments for comprehensive community service delivery.• Policy and Process Enhancement: Developed and enforced policies to boost program efficiency and effectiveness.• Community Project Coordination: Orchestrated community cleanup days, area sweeps, and meetings to increase community involvement.• Effective Communication: Served as a liaison with District Office representatives, addressing code-related concerns and aligning with the Board of Supervisors' objectives.• Program Analysis and Improvement: Analyzed and improved Neighborhood Preservation procedures, enhancing efficiency, effectiveness, and staff morale.• Team Meetings & Feedback: Organized bi-weekly team meetings to discuss progress and integrate staff feedback for continuous improvement.• Quality Control: Ensured quality in public notifications and case file closures, providing staff guidance and support.• Regulatory Enforcement: Oversaw investigations and enforcement related to permits and registrations, ensuring regulatory compliance.Achievements:• Enhanced operational efficiency and team morale through strategic policy and process improvements.• Strengthened community engagement and awareness with successful project coordination and events.

Key Responsibilities:• Trained and mentored staff within the Neighborhood Preservation Section, including County, contract, and volunteer personnel.• Assisted in developing and implementing policies and procedures for program enhancement.• Coordinated and executed special projects, such as community cleanup days, targeted area sweeps, and community meetings to bolster community relations and customer service.• Oversaw and supported contract staff in various operations.• Addressed and responded to citizen concerns, inquiries from the Hall of Administration, and requests from the Board of Supervisors.• Conducted detailed field investigations and site surveillance of residential, commercial, and industrial properties.• Led proactive inspection initiatives in blighted areas, collaborating with property owners and residents to rectify violations and revitalize neighborhoods, focusing on Neighborhood Development and Preservation Project areas.• Enforced a wide range of codes, ordinances, and statutes, including health, safety, nuisance, zoning, building, and grading regulations.• Issued infractions and misdemeanor citations as needed.• Documented evidence through photography, prepared diagrams, conducted witness interviews, and composed letters to ensure compliance and remedial actions.• Managed and processed citizen complaints, issued correction notices/citations, and executed abatements when necessary.• Prepared and maintained comprehensive memos, investigative reports, and project summaries.• Enforced commercial use permit requirements to ensure adherence to local regulations.Key Achievements:• Played a pivotal role in developing and implementing new policies and procedures, leading to improved operational standards.• Spearheaded multiple community-oriented projects, significantly improving community engagement and service delivery.

Hosted/managed recreational ball hockey leagues and tournaments.

Key Responsibilities• Contract Management: Oversaw the code enforcement contract with the County of Orange, ensuring seamless collaboration and adherence to legal and procedural standards.• Team Leadership: Trained, mentored, and managed a team of contract code enforcement officers, fostering a high-performance work environment.• Technical Support: Provided expert guidance to County and contract staff on health and safety, nuisance, zoning, building, and grading codes, along with general code enforcement policies and procedures.• Investigation and Compliance: Conducted thorough investigations into community concerns regarding health and safety, nuisance, zoning, building, and grading code violations.• Community Collaboration: Partnered with residents and business owners in the County of Orange to promote voluntary compliance with codes and regulations.• Neighborhood Development: Led proactive inspection sweeps in blighted areas, particularly in Neighborhood Development and Preservation Project zones, working towards abatement of violations and neighborhood restoration.• Strategic Planning: Collaborated with external organizations and various divisions within the County of Orange to formulate and implement action plans for code violation abatement.• Legal Documentation: Prepared notifications, civil citations, and criminal complaints as integral casework components. Coordinated with County Counsel and the District Attorney’s office in legal enforcement matters.• Reporting and Communication: Developed and submitted detailed reports and memorandums for management review.• Policy Development: Authored Policy and Procedure Manuals, educational materials, training documents, ordinances, and letters of notification for clients.• Permit Enforcement: Vigilantly enforced commercial use permit requirements to maintain compliance and order.

Key Responsibilities:• Provided contract code enforcement services for the Neighborhood Preservation Program with the County of Orange, focusing on health and safety, nuisance, zoning, building, and grading codes.• Trained, mentored, and managed contract code enforcement staff, fostering a skilled and knowledgeable team.• Offered technical support to County and contract staff, ensuring adherence to code enforcement policies and procedures.• Investigated community concerns about potential health and safety, nuisance, zoning, building, and grading code violations.• Collaborated with residents and business owners in the County of Orange to promote voluntary code compliance.• Conducted proactive inspection sweeps in blighted areas, working with property owners and residents to abate violations and restore neighborhoods, primarily focusing on Neighborhood Development and Preservation Project areas.• Organized and participated in meetings with external organizations and various divisions within the County of Orange to develop action plans for abating code violations.• Prepared notifications, civil citations, and criminal complaints as part of the enforcement process.• Worked closely with the County Counsel and the District Attorney’s office to resolve code violations.• Prepared reports, memorandums, Policy and Procedure Manuals, community educational materials, training materials, and ordinances for management review and client use.

Key Responsibilities:• Complaint Handling & Prioritization: Received and effectively managed complaints about Municipal and Zoning violations, setting priorities for enforcement actions.• Field Investigations: Led field investigations focusing on health and safety, land use, and property maintenance issues, ensuring thorough and accurate assessments.• Collaboration & Compliance: Collaborated with residents, fostering cooperative relationships to voluntarily comply with city regulations.• Inspection Sweeps: Conducted systematic inspection sweeps of multi-family rental housing units, identifying and addressing substandard housing conditions.• Nuisance Abatement: Investigated and effectively abated public nuisances, enhancing community safety and living conditions.• Documentation & Reporting: Prepared detailed written reports and memorandums, collected evidentiary materials, and assisted in obtaining inspection and abatement warrants.• Interagency Coordination: Coordinated with multiple agencies to ensure comprehensive compliance with city ordinances and standards.• Graffiti Abatement & Restitution: Played a pivotal role in the Graffiti Abatement program, focusing on restitution and community beautification.• Enforcement of Local Ordinances: Investigated and enforced laws and ordinances related to illegal vending, scavenging, and illegal roll-off bins.• Community Engagement: Led neighborhood meetings related to neighborhood services and actively promoted City-based programs, enhancing community involvement and awareness. Program Promotion: Through community events and direct interactions, championed and implemented various City programs, including Dusk to Dawn Lighting, Relief Anaheim, Tree Power, and recycling initiatives.• Policy Development: Authored the Policy and Procedure Manual and other critical reference materials for field staff, standardizing procedures and enhancing operational efficiency.

Key Responsibilities:• Field Investigations & Compliance: Conducted thorough field investigations on health and safety, land use, building, and property maintenance issues. Skilled in collaborating with residents to achieve voluntary compliance with city regulations.• Citizen Engagement & Issue Resolution: Proactively received, evaluated, and responded to citizen complaints and requests for service. Demonstrated exceptional problem-solving skills in investigating and abating public nuisances.• Reporting & Documentation: Expert in preparing detailed written reports and memorandums. Proficient in collecting and documenting evidentiary materials and assisting in procuring inspection and abatement warrants.• Interagency Coordination: Coordinated efforts with multiple agencies to ensure comprehensive compliance with city regulations.• Civil Vehicle Code Enforcement: Played a pivotal role in enforcing the Civil Vehicle Code by efficiently managing the parking citation program.• Fleet Management & Supervision: Coordinated and supervised fleet maintenance and trustee staffing, showcasing strong leadership and organizational skills.• Illegal Vending & Scavenging Enforcement: Investigated and enforced laws and ordinances pertinent to illegal vending and scavenging within city boundaries.• Community Program Promotion: Actively promoted and implemented city-based programs like the White Picket Fence Program, Grassy Knoll program, residential roof rebate program, bulk item pickup, and used oil recycling. Demonstrated excellence in distributing promotional materials at city-sponsored events and community meetings.• Business Licensing Enforcement: Conducted investigations and enforced business licensing requirements, ensuring adherence to city regulations.• Public Interaction & Engagement: Regularly interact with property/business owners and tenants during day-to-day code enforcement activities, fostering positive community relations.