Terry Curtis

Terry Curtis Email and Phone Number

Contracted by RMS to the Dell Corporation team and assigned to the Boeing account. @ RMS Computer Corporation
Terry Curtis's Location
Renton, Washington, United States, United States
Terry Curtis's Contact Details

Terry Curtis personal email

n/a

Terry Curtis phone numbers

About Terry Curtis

• 30+ years of experience in business computing and IT.• Commitment to exceptional customer service, organization, and hitting deadlines with quality. • Strong communication and soft skills, along with excellent written and verbal skills.• Proven ability to develop effective working relationships and collaborate in team environments.• Proficient in using Microsoft Office Products

Terry Curtis's Current Company Details
RMS Computer Corporation

Rms Computer Corporation

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Contracted by RMS to the Dell Corporation team and assigned to the Boeing account.
Terry Curtis Work Experience Details
  • Rms Computer Corporation
    It Hardware Asset Manager Consultant
    Rms Computer Corporation Aug 2013 - Present
    Greater Seattle Area
    Contracted by RMS to the Dell Corporation team and assigned to the Boeing account.Attend a weekly meeting where the HAM CLR Team meets to discuss happenings regarding the Dell-Boeing Continuous Lifecycle Refresh Process.Interact with numerous Boeing, Dell, and other Lima Bean employees in order to streamline the Continuous Lifecycle Refresh Process.Support Boeing/Dell HAM Initiatives, Special ProjectsPerform analysis of inventory.Maintain the integrity of the computing equipment information within Computing Information Inventory Management via (DWPA).Instruct and support Dell HAM team on computing processes and provide request escalation as needed.
  • Boeing
    Versatile Technologist
    Boeing Oct 2005 - Jul 2013
    Greater Seattle Area
    Gathering, analyzing and negotiating customer hardware and software requirements. Initiating and processing acquisition requests, meeting customer deadlines. Maintaining computing inventory for approximately 2,500 users in EO&T IT. Lead training for new Customer Requirements Analyst team members and lead team meetings for EO&T Customer Requirements team.• Participating with teams for process improvements across groups for common tools utilization and development across the Customer Requirements Analyst community. • Partnered with Research Analyst team to research and identify process problem areas and make recommendations to management for improvements and corrections.• Successfully manage computing equipment move projects for several large customer relocations, working as part of a team with facilities staff. • Volunteered as the Employee Involvement focal for my group, participating in analysis, action planning and progress tracking for Employee Survey items.• Assisted customers with Windows 7 upgrade, working with IT Windows 7 team to resolve any problems with the upgrade process. • Successfully completed the printer consolidation project. Worked with the print group to assess printer needs and requirements and assisted my users with the transition to the new print process. • Served as safety focal, gathering and analyzing quarterly safety data for our team.
  • Boeing
    End User Support - Relocation, Acquisition, Disposition Analyst
    Boeing Jan 2003 - Apr 2003
    Greater Seattle Area
    Assisted Business Partners with consultation and selecting, obtaining, and moving computing resources. Collected, analyzed, and supported customer requirements. Set schedules, coordinated delivery and installation of hardware and software. Managed and tracked computing resources. Provided upgrade of hardware and software installations & upgrades. Provided training to end-users. Coordinated and provisioned internal and external support to maintain computing system functionality.
  • Boeing
    Facilities Move Coordinator
    Boeing Jan 2002 - Dec 2002
    Greater Seattle Area
    Coordinated and assisted in planning and scheduling of large scale and small computing moves for Seattle corridor. Resolved order problems and provided status to customers. Interacted with both customers and suppliers to ensure customer requirements were met. Assisted multiple Business Partners in changing computing environment, leveraging knowledge of the Boeing Network and Infrastructure.
  • Boeing
    End User Support - Relocation, Acquisition, Disposition Analyst
    Boeing Jul 1992 - Dec 2001
    Greater Seattle Area
    Organized all daily order requests for six computing technicians, filling in as backup workload manager as needed. Drove process improvements across groups for common tools utilization and development across the Customer Requirements Analyst community. Updated, reconciled and maintained company wide computing inventory database used for all computing equipment for over 200,000 employees.• Managed laptop projects, coordinating swap out of over 150 laptops. • Led weekly meetings coordinating small & large scale computing moves.• Coordinated and responded to complex customer telecommunications requests, resulting in increased customer satisfaction.• Worked with Business Planners to reconcile computing inventory and to reduce costs.
  • Boeing
    Acting Manager – Site Operations
    Boeing Apr 1997 - Sep 1997
    Greater Seattle Area
    Managed team for six months, providing expertise, leading meetings, and conducting interviews.
  • Boeing
    Telecommunications Services Coordinator
    Boeing Jan 1991 - Jun 1992
    Greater Seattle Area
    Analyzed and reviewed desktop equipment requests for computing and peripheral equipment via the Desktop Service Request System. Coordinated cross functionally to establish accurate computing orders.
  • Boeing
    Computer Services Distribution Material Controller
    Boeing Jan 1989 - Dec 1990
    Greater Seattle Area
    Shipping and receiving coordination of new desktop computing, network and voice equipment.
  • Reliable Distributors, Inc.
    Sales Support Representative
    Reliable Distributors, Inc. 1980 - 1989
    Greater Seattle Area
    Responded to and investigated customer inquiries, concerns, and issues via phone, fax, mail, and e-mail. Received, recorded, and routed customer orders/changes, and provided technical and product-related information.• Obtained customer feedback information• Effectively communicated customer issues and concerns to all applicable internal staff members.• Maintained working knowledge of products and services.• Prepared ad-hoc reports and correspondence.

Terry Curtis Skills

Sharepoint Powerpoint Ms Project Microsoft Excel Microsoft Word Project Management Program Management Consulting Integration Asset Management Microsoft Project Access Troubleshooting Aerospace Visio Cross Functional Team Leadership Business Analysis Software Documentation Systems Engineering Team Leadership Technical Writing Leadership Microsoft Access Myservices Esats Bars Msr Rad Ciim Customer Service Customer Satisfaction Dwpa

Frequently Asked Questions about Terry Curtis

What company does Terry Curtis work for?

Terry Curtis works for Rms Computer Corporation

What is Terry Curtis's role at the current company?

Terry Curtis's current role is Contracted by RMS to the Dell Corporation team and assigned to the Boeing account..

What is Terry Curtis's email address?

Terry Curtis's email address is te****@****orp.com

What is Terry Curtis's direct phone number?

Terry Curtis's direct phone number is +121284*****

What skills is Terry Curtis known for?

Terry Curtis has skills like Sharepoint, Powerpoint, Ms Project, Microsoft Excel, Microsoft Word, Project Management, Program Management, Consulting, Integration, Asset Management, Microsoft Project, Access.

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