A results-driven IT and Project Management professional with over 25 years of experience in leading global teams and delivering programs and support solutions. Specializing in driving process improvements, overseeing project delivery, and improving and expanding customer support standards.For the past 7 years, I have been the Leader of the DSW eCare team in IBM. During this time I have gained extensive experience in the following key areas:Process Transformation | Application Support | Customer Relationship Management | Team Development | Change Management | Business Analysis | Program and People ManagementRecognized as highly competent in digital transformation and support initiatives, with a strong focus on enhancing operational efficiency and stakeholder satisfaction.
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Dsw Ecare ManagerIbm 2017 - May 2024 -
Dsw Ecare Product OwnerIbm 2016 - 2017Dublin, County Dublin, Ireland -
Dsw Controls And Compliance Program MangerIbm 2014 - 2016Dublin, County Dublin, Ireland -
Dsw Program ManagerIbm 1998 - 2014Dublin, County Dublin, Ireland -
Senior Product ManagerCreative Labs 1994 - 1998
Terry Daly Education Details
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Institute Of TechnologyManagement Information Systems, General
Frequently Asked Questions about Terry Daly
What is Terry Daly's role at the current company?
Terry Daly's current role is Customer Support |Process Transformation | Application Support | Customer Relationship Management | Team Development | Change Management | Program and People Management | Business Analysis | Communication.
What schools did Terry Daly attend?
Terry Daly attended Institute Of Technology.
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terry daly
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1gmail.com
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