Accomplished Implementation and Client Services Manager with proven track record for delivering exceptional results. Excel at building robust implementation teams and fostering strong client relationships, understanding needs, and developing solutions that exceed company and client expectations. Experienced across all facets of fast-paced corporate environment, particularly in Consumer and Commercial Lending software implementations. My journey is marked by a resounding commitment to orchestrating top-tier implementation teams, providing unwavering client support, and fostering invaluable relationships that underscore trust among peers, vendors, and clients, all pivotal in achieving triumphant outcomes.My track record as an Implementation and Client Services Manager speaks volumes about my ability to consistently deliver exceptional results. I excel in curating robust implementation teams and nurturing enduring client connections by deeply understanding their needs and crafting solutions that consistently surpass both company and client anticipations. My tenure traverses the spectrum of a fast-paced corporate landscape, with a notable forte in Consumer and Commercial Lending software implementations. I take pride in my proven history of steering successful implementation teams, fortifying client support structures, and cultivating enduring relationships with peers, vendors, and clients to procure favorable and lasting outcomes.Let's connect and discuss how my skills can be of value to you and your team!EXPERTISEProject Management | Account ManagementProcess Improvement | Client RelationshipsSalesforce | Stakeholder Management
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Senior Implementation ManagerFinastra 2013 - 2023Led and managed team for Finastra's CreditQuest and DecisionPro software, overseeing installation, configuration, and training. Collaborated with stakeholders, engaged with sales and Product Management to ensure client satisfaction. Implemented revenue tracking and contributed to cross-training initiatives for offshore resources. -
Senior Project ManagerFinastra 1996 - 2013Oversaw planning and execution of extensive project portfolio, encompassing 100+ of initiatives. Led project meetings, coordinated stakeholder communication, and ensured effective troubleshooting and issue resolution. -
Client Services - Product Support ManagerMicrobilt Feb 1989 - Sep 1996Atlanta Metropolitan Area
Terry Thomas Education Details
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Educational Psychology -
Associate Of Arts - Aa
Frequently Asked Questions about Terry Thomas
What is Terry Thomas's role at the current company?
Terry Thomas's current role is Accomplished leader with deep experience managing fast-paced teams, projects, and large implementations. Driven by my deep commitment to exceeding client and company results..
What schools did Terry Thomas attend?
Terry Thomas attended The University Of Georgia, Truett Mcconnell University.
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Terry Thomas
Vice President North America Strategy And General Manager Ingredient Solutions At IngredionLong Valley, Nj -
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