Terry Evans Email & Phone Number

27 years experience in Operations and Trade Support areas, Strong product knowledge in both financial and physical commodities products.Successful leader capable of managing complex and high risk processes.Successful leader and motivator of people in a dynamic environment.Confirmed capability of identifying and implementing that increase control, reduce risk and increase efficiency.Exceptional fast learner and can use my knowledge/experience to create opportunities and solve problems.Key Expertise and ExperienceEndur/Openlink User with over 15 years experience.Trade Support and Operations Management.Relationship Management of Clients both Internal and External.Business Transformation/Process Re-Engineering.Team leadership, Coaching and Mentoring.Root cause analysis and Problem Solving.Front to Back trade cycle knowledge.During my experience within Middle Office and Operations I managed to achieve the following targets: Constant liaison with Front/Middle office regarding trade life cycle, investigating root cause and resolving discrepancies to reduce risk, increase control and efficiency. Daily communication with global teams to give maximum delivery of service to both internal and external clients.Managing the daily communication with Clients and managing Clients expectations.Resolution of trade discrepancies with clients.Process improvements and Re-Engineering.Outsourcing of roles from onshore to offshore locations.System enhancements - taking environments from manual to STP.Assistance in maintaining static client data and new client adoption, plus internal bank static data (books and curves setup).

Listed skills include Middle Office, Commodity Markets, Swaps, Product Control, and 20 others.