Terry Landers Email and Phone Number

Performed and managed all business operations including Accounting, Finance, Payroll, Human Resources, Information Technology and Facilities. Secured multiple Paycheck Protection Program (PPP) loans to sustain operations during the pandemic. Applied and received 100% forgiveness for all PPP loans. Reduced costs by 17% to offset the decline in charitable contributions to support ongoing operations. Established the accounting and reconciliation process for Unity of Mesa's first capital campaign. Managed a staff of two professionals.

Managed the finance and accounting operation for the largest driver training center of its kind in the world. Implemented new financial and payroll systems (QuickBooks Online and ADP), restructured the accounting department, created a financial business plan to provide to potential investors and secured a new long-term lease. Managed a staff of two professionals.

Strategically planned the advancement comprehensive campaign budgeting process ($31 million operating budget and 250 staff member office.) Directed all financial and administrative services activities for the Office of Advancement such as, budget planning and development, financial reporting and analysis, purchasing and procurement, audit and compliance, payables, general accounting, treasury, human resources, payroll, facilities, risk management and production. Managed a staff of ten professionals.Developed a comprehensive campaign needs assessment to identify critical staffing and program needs for a $1.5 billion campaign. Strategically planned and implemented all campaign physical needs (space and buildouts to accommodate staff growth.) Lead the annual employee self-assessment, performance evaluation, and merit determination/approval processes. Implemented the Workday Financial System and created the business process, financial roles, and chart of accounts for the Office of Advancement. Served as a strategic member for the following teams: VP Advancement Leadership Team, Advancement Services Leadership Team, University Services Data Security Team, and CFO Business Officers Team.

Developed and managed the Office of Advancement's $21 million operating budget. Directed the Administrative Services Department responsible for the following areas: Financial Operations, Payroll, Facilities, Production, and Human Resources. Managed a staff of nine FTE professionals. Created a merit recommendation and justification database and process to effectively manage and balance the department's merit pool (used by the Human Resources Department as an effective model for compensation compliance audits.) Developed a user-friendly budget forecasting system that resulted in expense projections within one percent of budget expectations. Lead multiple department construction and renovation projects (completed on time and under budget.) Developed business continuity, business impact analysis, and emergency preparedness plans to continue operations in case of disruptions or emergencies.

Developed and managed the Office of Advancement's $18 million operating budget. Managed two budget analysts. Developed an online targeted zero-based budgeting template and process resulting in the creation of detailed budgets to justify programs and spending. Reorganized the budget structure and established one-time salary savings to fund unbudgeted campaign needs. Implemented the PeopleSoft Financial System and created a procurement card delinquency tracking system to identify staff who were in non-compliance with procurement card policies and procedures.

Managed six gift accountants in recording and accounting for all cash and non-cash charitable contributions (55,000 transactions annually totaling over $70 million.) Ensured accuracy of all pledges and gifts in a timely manner in compliance with IRS, CASE, and FASB guidelines and regulations. Merged the Development and Alumni Association gift accounting systems into one centralized system and implemented policies and procedures that resulted in 100% audit compliance for entire term of directorship. Redesigned the batch out process to accommodate multiple data entry operators resulting in a 150% increase in the number of transactions processed.

Managed the financial and business operation for the Department of Surgery. Merged multiple practice plan billing operations into one centralized system. This merger streamlined the billing operation and improved customer service resulting in 100% audit compliance. Developed the faculty practice plan billing to revenue process used by Internal Audit as the standard for training all financial managers in the Georgetown University Medical Center.