Terry Love

Terry Love Email and Phone Number

Solution Architect at Genesys Telecommunications @ Genesys
daly city, california, united states
Terry Love's Location
North Richland Hills, Texas, United States, United States
Terry Love's Contact Details

Terry Love personal email

n/a
About Terry Love

Experienced Solutions Architect with a demonstrated history of working in the computer software industry. Strong engineering professional skilled in Genesys, Enterprise Software, Session Initiation Protocol (SIP), Customer Relationship Management (CRM), and Sales Operations.

Terry Love's Current Company Details
Genesys

Genesys

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Solution Architect at Genesys Telecommunications
daly city, california, united states
Website:
genesys.com
Employees:
6207
Terry Love Work Experience Details
  • Genesys
    Solution Architect
    Genesys Mar 2008 - Present
    Dallas/Fort Worth Area
    Support Genesys and partner account teams focused on extending Contact Center best practices into the back office. Leveraging the unique ability of the Genesys application suite to blend inbound/outbound voice and eServices interactions, with back office tasks while improving resource efficiency and productivity. Get the Right interaction to the Right resource at the Right time.I also focus on our Callback technology, giving our customers alternatives to long hold times and high abandon rates. Improving the Customer Experience is our goal at Genesys.
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  • Genesys
    Technical Account Manager Partner Program
    Genesys Apr 2005 - Mar 2008
    Dallas/Fort Worth Area
    Worked with key Partner Managers to on-board new Channel Partners, providing training and sales support for our Contact Center suite of products.
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  • Genesys
    Solutions Engineer
    Genesys Jul 2000 - Mar 2005
    Dallas/Fort Worth Area
    Provide Pre-Sales technical support for the Southern Region. Focused on differentiating the Genesys Contact Center product suite from other contact center applications. Developed and maintained relationships with new as well as existing customers.
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  • Associates First Capital
    Technology Mgr
    Associates First Capital Jan 1984 - Jul 2000

Terry Love Skills

Pre Sales Contact Centers Ivr Enterprise Software Unified Communications Cti Genesys Solution Selling Solution Architecture Saas Professional Services Cloud Computing Channel Partners Sip Telecommunications Voice Over Ip Voip Integration Software As A Service Session Initiation Protocol Sales Operations Customer Relationship Management Enterprise Workload Management Managed Services Crm Telephony Call Centers

Terry Love Education Details

Frequently Asked Questions about Terry Love

What company does Terry Love work for?

Terry Love works for Genesys

What is Terry Love's role at the current company?

Terry Love's current role is Solution Architect at Genesys Telecommunications.

What is Terry Love's email address?

Terry Love's email address is te****@****lab.com

What is Terry Love's direct phone number?

Terry Love's direct phone number is +197327*****

What schools did Terry Love attend?

Terry Love attended Western Kentucky University, Western Kentucky University.

What skills is Terry Love known for?

Terry Love has skills like Pre Sales, Contact Centers, Ivr, Enterprise Software, Unified Communications, Cti, Genesys, Solution Selling, Solution Architecture, Saas, Professional Services, Cloud Computing.

Who are Terry Love's colleagues?

Terry Love's colleagues are Scott Tamborski, Monali Mahajan, Chandrasekar Subramanian, Lyn Yap, Michael Cooke, Junko Nagao, Eric Coidan.

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