Responsible for developing and deploying policies and processes that will ensure RMW meet regulatory requirements of licence and ensure that the spirit of intent is also met.This has meant developing and deploying policies and processes that both enable compliance to be part of the daily thinking but also allows us to demonstrate should we be required to do so that compliance is part of business as usual. Development and delivery of training.Membership of external compliance and ethics groupManaging the Wholesale risk plan to ensure we have identified the actual potential risk and also put in place actions to mitigate potential of risk

Responsible for leading coaching and developing a sales team of 9 individuals to meet and exceed sales targets, sales manager of the year two years out of five never failed targets. Driving the closer working of our Operations and wider business teams.Retain and grow business within the region and produce monthly reporting.Introduce additional expertise when required, to help secure new business.

Manage a selected portfolio of customers in corporate client arena of Parcel force and develop key strategic relationships to assist in ability to Retain and grow business. Won business to business sales person of the year