Terry Milner Email and Phone Number

Analyze market data and trends to provide recommendations that drive KPIsand increase revenue for homeowners and Evolve.Consistently provide recommendations on ways to optimize the efficiency andoperational processes within the performance department to help achieve abetter overall homeowner experience.Serve as an advisor for the East Region (12,500+ vacation rental accounts).

Oversaw all operations for 120 local and 5 international tournaments annually, ranging from 15-600 teams per tournamentScheduled tournament dates, designed floor plans, contracted locations and park permits, marketed events, managed registrations, seeded tournaments, scheduled staff, managed hotel reservations, and supervised game day operations.Led communication with all vendors and participants, managing up to 100 calls and emails per day.Generated a 50% increase in participation in junior’s tournaments in my first year (from <200 to 400 participants), a 25% increase in my second year (from 400 to 500 participants), and a 20% increase in my third year (from 500 to 600 participants).Improved the overall tournament experience for participants, coaches, and spectators resulting in increased demand and higher frequency of participation.Increased email marketing efforts to acquire more participants and better competition.Brought in $350,000+ in local tournament revenue and $850,000+ in international tournament revenue in 2022.Spearheaded the implementation of virtual waivers and online tournament management software and trained the entire staff on how to use both.Led to more streamlined and efficient tournaments for both staff and the customers.Oversaw 15 websites to promote tournaments and increase participation from current and new players.Developed a 6-month training program for junior’s beach volleyball players.Created multiple training options, managed all participant and coach communications and scheduling, and promoted the program via email, social, and direct outreach marketing.

• Rescheduled and informed schools and coaches about upcoming practices and cancellations.• Initiated a Pre-K division for the Youth Winter Basketball Season.o Managed registrations, marketed program, created rules, and supervised game day operations.• Registered teams/players for the Youth Winter Basketball Season and served as a site supervisor.• Facilitated Basketball and T-ball clinics for children ages three to twelve years.

• Assisted other interns and office personnel with operations, promotions/marketing, and coordinating events for the 26th and 27th annual Hoopfest. Hoopfest is the world’s largest 3 on 3 outdoor basketball tournament, which includes over 26,000 participants of all ages and over 225,000 fans.• Produced marketing material for website and blog, organized and marketed social/public relations/VIP events, implemented new ideas for the tournament, and promoted the event through multiple social media outlets. • Independently created Elite Event guides, which outlined the tournament and provided scheduling for fans. Over 1000 copies were printed for each event.

• Assisted in supervising kindergarten through seventh grade children• Supervised field trips and on site activities and ensured the children had a welcoming and enjoyable experience • Promoted a safe and secure environment for approximately 70 children, by setting good examples and being a positive role model

• Placed in charge of running PIVA, which represents a total of 16 colleges in the Pacific Northwest, including Boise State University, Central Washington University, Eastern Washington University, Gonzaga University, Oregon State University, Portland State University, Seattle University, University of Idaho, University of Oregon, University of Washington, Walla Walla University, Washington State University, Western Washington University, Whitman College, Whitworth College, and Willamette University• Organized club volleyball tournaments; securing locations, team attendees, scheduling officials, managing costs for the tournaments, and supervising game day operations• Successfully managed three men’s and women’s volleyball tournaments independently