Terry Phan Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

My role as content strategist is tasked with delivering an increase in yield from campaign marketing activities. The key goal for this role is to ensure all markets are performing to expectations and finding innovative ways to exceed them. Websites under my control are Scoopon, Cudo and DealsMy duties include:-Contract approvals with Salesforce-Fortnightly market meetings with sales team-Plan a daily eDM schedule for all brands-Co-ordinate the creation of marketing assets for SOLUS eDMs and other website/eDM banners-Manage a marketing schedule for Sydney, Canberra, Newcastle, Perth, Melbourne & National markets under local experiences-Develop and grow our wine vertical to a $1m category-Optimise and improve revenue yield from live content through various reporting methods-Manage website content across Scoopon, Cudo and Deals-Market strategy meetings aimed at achieving wins with sales-Build eDMs through Salesforce Marketing Cloud-Analyse and implement strategies to improve open rates, click through rates and engagement through a/b tests and re-engagement promos-Promo code set up-Manage revenue target covering all 3 websites-Website merchandising-Create mobile push notifications through Salesforce marketing cloud-Co-ordindate with team on affiliate channel growth-Coordinate and execute paid/unpaid marketing campaigns-Manage in house and sponsored advertising campaigns on the website through Google Ad Manager-Analysis of revenue and reporting via Google Analytics

Sydney, Australia

This role as a Digital Campaign Coordinator manages the production and co-ordination of marketing campaigns across our Australian daily deals websites; LivingSocial, Cudo, Ouffer and Deals. This involves working with internal teams and business partners on putting together a compelling campaign that will generate sales for both parties.The role involved:• Converting sales contracts to digital marketing advertisements• Manage communication and coordinate the production lifecycle process for state and national campaigns.• Compile creative elements, reviewing designs and conducting quality assurance for each promotion• Review contract terms to ensure submitted campaigns are of highest quality and meet all legislative industry compliance.• Manage strict campaign deadlines from sale to finalised marketing campaigns• Working across multiple teams within the business to achieve business outcomes

Sydney, Australia

My role as a Strategic Planning Manager while on secondment looked after national product and voucher sales across LivingSocial AU, LivingSocial NZ, Cudo, Ouffer, Deals, TreatMe and Daily Do websites. Further cross-sell product management from our other LuxGroup websites such as The Home, The Active, Spreets, Pop and The Gourmet.The role involved:• Validating and approving product content launching across our group• Planning calendar launch dates for various product launches• Working with various stakeholders across the group with cross-sell opportunities to drive further revenue• Manage email build and deployment across the core websites i manage, LivingSocial AU, LivingSocial NZ, Cudo, Ouffer, Deals, TreatMe and Daily Do• Weekly meetings with other group websites to drive further growth• Managed a net revenue target of >$550,000/Month• Validate national voucher campaigns

Sydney, Australia

Lux group (formerly AussieCommerce Group) is one of the leading e-commerce businesses in Australia with a turnover of over $100 million for FY2015. In this role I manage advertising campaigns across all our daily deal websites such as LivingSocial, Cudo, Ouffer and Deals in Australia and New Zealand.This involves working across several departments such sales, operations, production and finance to ensure all content and vendors are managed to the highest degree.My responsibilities include:• Managing marketing content across all 4 websites• Managing campaign performance• In charge of weekly LivingSocial email build and send of the top deals in each market• Revenue target from extensions of over $165,000 a month• Dissemination of the daily extensions report to the sales team• Market planning with campaign managers• Working closely with senior management and general manager on new projects• Assist with integration of new daily deal business acquisitions

Sydney, Australia

My role as a BDM is responsible for finding great businesses to partner up with that share in our vision of growing their business. This is done by leveraging off our huge online presence and subscriber base and providing not only large exposure to our customers but also deliver tailored marketing campaigns that would aim to meet every unique business and marketing objectives, whether tactical or strategic.Our solutions take full advantage of the trend in social media and the ever growing online marketplace which has become a reflection of today's move to e-commerce.My responsibilities in this role include:• Prospecting, developing opportunities, create marketing campaigns and negotiate contracts• Hunt for new business• Manage a monthly revenue target as an individual and a team.• Work with all industries in uncovering various needs and opportunities to leverage our platform• Planning and forecasting sales revenue on a monthly basis• Participate in high level talks with various decision makers across industries.• Stay abreast of market trends and seasonality of businesses products/services.• Keeping up to date with competitors in the market and their offerings• Staying active on social media technologies like Twitter, Facebook, Linkedin and Instagram to enhance our online presence.• Continuously learning and implementing sales techniques to drive up revenue for the business. • Daily use of Salesforce to log activity and reporting.• Working across various departments like scheduling and production to compile attractive and tailored marketing advertisements that reflect our business partners and to create mass appeal to our subscriber base.• Meet or exceed upon forecasted figures

Belrose, Nsw

My role as an Account Manager was to re-engage with inactive clients and offer our services to assist with managing their data centre and IT operations.My responsibilities in this role are outlined below.• Managing customers from all verticals in a large territory consisting of NSW, ACT and VIC.• Developing close relationships with vendor, distributors, suppliers and contractors.• Work closely with suppliers and contractors to ensure supply and implementation goes smoothly.• Attend vendor functions and networking events.• Completed various APC sales and technical certifications in small business and data centre.• Continuously learning the APC product lines and developing a firm understanding of the electrical field.• Worked closely with a small team, assisting with tasks and developing new procedures to streamline business.• Assisted with ideas for website, promotions and vendor portfolio expansion for the business.• Field based role consisting of regular customer meetings in each state.• Worked with SAP to generate quotes, enter customer data and generate reports.

St Leonards

My role as an Account Manager at Westcon was to build and manage a patch of SMB accounts across Victoria and South Australia. It was a targeted role which focused on developing and increasing our market share in the SMB market by delivering exceptional customer service and a valued added service offering to our customers. Although the role was to manage existing partners it also had a focus in obtaining new business as well.My responsibilities in this role are outlined below.• Managing accounts spread across two states which consisted of quarterly visits for customer and vendor meetings.• Building a territory of new re-sellers across these markets with new vendor product offerings.• Working with key vendors in driving revenue with new customers and re-engaging existing ones. • Weekly forecasting of sales revenue• Attend client, vendor and internal stakeholder meetings via various communication technologies.• Delivering sales presentations to high level decision makers• Developing and maintaining key partner relationships to further grow the business. • Participating in reason to call campaigns with key vendors• Attendance at various sales conferences and tradeshows• Daily use of JD Edwards system and Sharepoint• Daily communication with key vendors such as, CISCO, Juniper, Avaya, Polycom, McAfee, Emerson, VMware

Sydney, Australia

My role as a CSR was to effectively convert sales leads that came from our numerous business partners such as Bigpond, Dell, Microsoft, Harvey Norman, JB-HIFI, Blink Mobile, RACV and RACQ into sales for GIZMO. This role consisted of selling IT support services across the nation for Windows and Apple end users. My responsibilities in this role are outlined below.• Handling large volumes of sales and service calls in a contact centre• Answering website and email queries from customers and business partners.• Uncovering issues and challenges customers are faced with and offering a IT solution to fit those needs• Daily use of Microsoft CRM and Sharepoint systems to create and schedule bookings or escalations.• Constant sales training across various business partner procedures.• Up-selling other services and products from vendors

Sydney, Australia

In this role i managed all HP sales at the newly created flagship HP kiosk in David Jones, Pitt Street Sydney. The role was to increase unit sales of all HP items and increase brand awareness by delivering a unique and enjoyable customer experience that reflected the HP brand and style.My responsibilities in this role are outlined below.• Enhance the HP brand by offering a great customer experience in store• Provide product demonstrations and helpful purchasing advice to our customers • Staying up to date with new technologies and trends• Merchandising and stocktaking of all HP branded products• Processing transactions and handling orders and repairs.• Cross selling various other vendor products that complimented the HP brand.• Participated in regular conference meetings with HP executives• Staying up to date with competitor offerings

Auburn, Nsw

In this role i was a tasked to assist customers with inquiries and purchase of complicated business machines. Clientelle varied from SOHO's, small businesses to everyday home consumers. This involved attending many vendor roadshows and events to provide knowledgeable advice and full solutions to cater for each customers various needs. I also assumed the position of department co-ordinator for a short time managing the business machines department, which consisted of similar duties except now managing a team of 5 employees.My responsibilities in this role are outlined below.• Managing a team of 5-6 sales representatives in the business machines department in delivering on weekly sales targets.• Continuous development of IT knowledge across all vendor technologies and consisted of attendance at various sales conferences and trade shows.• Selling third party services such as extended warranties, Rentsmart and Dr PC• Daily back end duties such as stock counts, merchandising, ticketing.• Manage loss prevention and apply security technologies to key products in store.• Stocktaking• Process sales transactions, print works jobs and creation of signage across the store.

Bachelor Of Business And Commerce, Marketing

High School Certificate