Managing Director And Corporate Controller
The Waldon Group, Llc
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Terry Walters Email & Phone Number
Managing Director and Corporate Controller
at
The Waldon Group, LLC
1 work email found
@doculynx.com
1 phone found area 866
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 71%
Current company
The Waldon Group, LLC
Role
Managing Director and Corporate Controller
Location
Atlanta Metropolitan Area, United States
Who is Terry Walters? Overview
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Quick answer
Terry Walters is listed as Managing Director and Corporate Controller at The Waldon Group, LLC, based in Atlanta Metropolitan Area, United States. AeroLeads shows a work email signal at doculynx.com, phone signal with area code 866, and a matched LinkedIn profile for Terry Walters.
Terry Walters previously worked as Senior Customer Success Manager, Sales, Account Executive at Ibm and Senior Customer Success Manager, Sales, Account Executive at Fiserv.
Company email context
Email format at The Waldon Group, LLC
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{first}.{last}@doculynx.com
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AeroLeads found 1 current-domain work email signal for Terry Walters. Compare company email patterns before reaching out.
Profile bio
About Terry Walters
With over 20 years of experience in customer success and technical sales, I excel in driving customer satisfaction, product adoption, and revenue growth by leveraging deep customer insights, data analysis, and technical expertise. Proven in managing client relationships, delivering complex technical solutions, and leading globally distributed teams through the software development lifecycle
Current workplace
Terry Walters's current company
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The Waldon Group, Llc
5 roles
Terry Walters work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager, Sales, Account Executive
• Managed end-to-end customer success for large accounts, driving a 20% increase in contract value.• Orchestrated cross-functional teams for seamless execution of complex projects, including digital maturity strategies.• Proactively identified and mitigated risks to ensure customer satisfaction and long-term retention.Skills:• Customer Success Strategy • Sales Support & Collaboration• Complex Program and Project Management • People Development & Leadership (Team of 40+)• Installation and Integration Management • Process Improvement & Optimization• Cross-Functional Team Leadership • Executive-Level Relationship Management• Artificial IntelligenceKey Achievements• Led High-Impact Projects – Spearheaded and optimized operating room (OR1) installation projects across North America, exceeding customer expectations and enhancing patient outcomes.• Revenue Growth – Consistently achieved revenue growth and exceeded sales targets for five consecutive years at Hewlett Packard Enterprise.• Process Optimization – Reduced customer onboarding time by 50% at IBM through process improvements, driving faster time-to-value.• Retention & Satisfaction – Achieved a 98% customer retention rate by fostering strong relationships with clients, including Apple, Johnson & Johnson, and Walmart.• Influenced Innovation – Contributed to new product features through customer feedback, improving service and product offerings
Mar 2022 - Sep 2024
Senior Customer Success Manager, Sales, Account Executive
Managed account strategy, establishing and developing strong relationships with clients to promote account retention.Account Management and Compliance Adherence: ⇨ Managed account strategy for a diverse portfolio of clients.⇨ Conducted regular audits, implemented a systematic tracking system, and ensured strict adherence to regulatory compliance standards.Resource Leveraging and Effective Communication:⇨ Addressed escalated client issues by leveraging available resources to implement actionable solutions.⇨ Facilitated effective client communication through regular meetings, surveys, and feedback sessions.Challenge Overcome as CSM:⇨ Overcame a challenge related to regulatory compliance by implementing a streamlined tracking system.⇨ Resulted in a 20% reduction in compliance-related issues and improved overall client satisfaction.Enhanced client communication strategies through regular meetings, SFDC data, surveys, and feedback sessions, resulting in a notable 18% improvement in client satisfaction and retention. Increased $1m+ contracts by 18% through initiative-taking adaptation of products and services to align with evolving client needs, driving a remarkable 10% growth in revenue.
Mar 2021 - Mar 2022
Senior Customer Success Manager, Sales, Servers And Storage
Led technical teams as a subject matter expert, providing training, mentoring, and delivering technical advocacy and support to HPE's largest strategic business partners.Business Growth and Revenue Increase:⇨ Gained 15-35% revenue growth by identifying business upgrade opportunities and developments for potential clients.⇨ Increased $1m+ contracts by 10% through adapting products and services to meet evolving client needs.Operational Efficiency and Customer Satisfaction Improvement:⇨ Reduced DSATs by 100% by developing ongoing lifecycle business transformation procedures.⇨ Achieved a 95% success rate in meeting case-related SLAs and service delivery targets.Strategic Account Management: ⇨ Achieved 0% churn at contract renewals through strategic account management.Collaborated with product and sales teams utilizing SFDC leads, and website download data to generate opportunities within enterprise accounts.
Aug 2016 - Mar 2021
Senior System Administrator-Unix Support, Technical Account Manager
As a Team Lead in Unix Administration, I managed escalated customer calls, troubleshooting, and resolving challenges related to Unix system administration, networking, security, and performance. I achieved a 20% increase in call resolution efficiency and a 15% decrease in average call handling time by streamlining processes and employing proactive problem-solving strategies.
May 2005 - Aug 2011
FAQ
Frequently asked questions about Terry Walters
Quick answers generated from the profile data available on this page.
What company does Terry Walters work for?
Terry Walters works for The Waldon Group, LLC.
What is Terry Walters's role at The Waldon Group, LLC?
Terry Walters is listed as Managing Director and Corporate Controller at The Waldon Group, LLC.
What is Terry Walters's email address?
AeroLeads has found 1 work email signal at @doculynx.com for Terry Walters at The Waldon Group, LLC.
What is Terry Walters's phone number?
AeroLeads has found 1 phone signal(s) with area code 866 for Terry Walters at The Waldon Group, LLC.
Where is Terry Walters based?
Terry Walters is based in Atlanta Metropolitan Area, United States while working with The Waldon Group, LLC.
What companies has Terry Walters worked for?
Terry Walters has worked for The Waldon Group, Llc, Ibm, Fiserv, and Hewlett Packard Enterprise.
How can I contact Terry Walters?
You can use AeroLeads to view verified contact signals for Terry Walters at The Waldon Group, LLC, including work email, phone, and LinkedIn data when available.
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