As a seasoned IT professional, I have successfully collaborated with cross-functional teams, including Sales, Engineering, and Operations, to deliver innovative and reliable technical solutions. My expertise lies in streamlining processes, analyzing customer requirements, and implementing deployment strategies tailored to unique objectives.Key Achievements:Spearheaded the seamless upgrade of 200+ servers from Windows Server 2012 to 2022 without data loss.Completed a Windows Server 2012-to-2019 upgrade in just three months—one month ahead of schedule.Designed and implemented Active Directory structures meeting specific client needs.Core Competencies:Systems Integration: Developed work plans, testing procedures, and technical documentation to support system recommendations. Engineered solutions that ensured optimal deployment and operational continuity.Technical Expertise: Managed networks with SAN, VMware, DNS, and DHCP for environments with 100+ servers and 10,000+ users. Leveraged tools like Puppet, Kubernetes, and Docker in Linux environments. Created PowerShell scripts to automate Windows services and Active Directory configurations.Change & Configuration Management: Enforced DISA STIG security policies through Group Policies. Administered network tools across federal, state, and commercial sites.Client Engagement: Delivered pre- and post-installation support and comprehensive training for clients and internal teams.I thrive in dynamic environments that require critical thinking, collaboration, and attention to detail. Whether leading complex upgrades or providing top-tier technical support, I’m driven to deliver solutions that align with organizational and customer goals. Let’s connect to discuss how my skills can drive innovation and success for your team.

• Managed the configuration, maintenance, and troubleshooting of Windows Domain Controllers and member servers for a production environment supporting 1500+ users.• Provided second and third-line technical support and network administration, ensuring system efficiency and reliability.• Collaborated with Project Managers and clients to develop and implement deployment strategies tailored to customer needs.• Created detailed technical and training documentation to support operations and streamline processes.

Led the preparation of proposed solutions for engineering tasks, performed server support and system administration, analyzed and resolved client incidents, and investigated root causes of incidents to recommend corrective actions. • Conducted server support and system administration for Microsoft Windows environments.• Resolved client incidents and provided root-cause analysis for system issues.• Developed solutions for engineering tasks related to web services and enterprise application hosting.

• Managed installation and configuration of Microsoft Windows servers in virtual and physical environments.• Performed root cause analysis and implemented corrective actions for server-related issues.

• Installed, configured, and maintained Windows Domain Controllers in a production environment.• Developed technical documentation and provided 2nd and 3rd-line server support for network administration.