Terry Decker Email & Phone Number

Enabler of transformation. I have both breadth and depth of experience in communications, learning, development, and IT leadership.Accomplished IT Leader with extensive cross-sector experience in IT service management and strategic process improvement. Adept at leading cross-functional teams and aligning IT initiatives with organizational objectives. Skilled in championing development and execution of IT performance measurement frameworks and strategic roadmaps, ensuring operational efficiency and vendor accountability. Excels in fostering transparency and collaboration at C-level, driving data-informed decisions and integrating user experience into technical operations. Committed to leveraging deep understanding of IT service delivery and process consultation to drive enterprise-wide enhancements in IT performance. Renowned for strong track record of standardizing processes, reducing risks, and improving IT service outcomes across global enterprises in both private and public sectors.Takes pride in increasing the value of human capital by aligning strategic IT direction and governance with adaptable, proven best practice. • Employs proactive management and strong leadership techniques to generate an outcomes-driven working environment. • Builds and advances strategic business relationships and partnerships that foster long term alignment and success.• Familiarity with Software Development Life Cycle (SDLC) methodologies, including waterfall and agile, Health Insurance Portability and Accountability Act (HIPPA), Sarbanes-Oxley Act (SOX) and FDA CFR Part 11 governance and compliance.My archetype is TeacherSpecialties: Six Sigma Green BeltMaster Training SpecialistITIL Service Management ExpertSales Engineering and SupportMicrosoft Certified Systems ExpertRussian LinguistCommunications Analyst

Listed skills include Six Sigma, Itil, Sharepoint, Vmware, and 23 others.

• President

  Deckerheads Enterprises

  Mar 2024 - Present - United States