Terry Fannon Email & Phone Number

Responsibility for client service delivery, client and external stakeholder management and developing a successful partnership between Enovation Solutions and client.Identification of opportunities for continuous improvement and innovation to transform client learning.Project management (PMBOK Methodologies) activities for the development and life-cycle.

Galway

Responsible for the development of three Microsoft Technical Associate (MTA) courses to be delivered online via SOLAS eCollegeChampioned online learningDeveloped and implemented an individual learning plan for each of the 200+ studentsLead the development of a focussed career path to enable students to make an informed decision on which path in IT to.

Galway

Maintained technical accountability for development projects in the internet and mobile environment, including application solution consulting and delivery, managing client relationship and external development contracts.Coordinated and participated in requirements gathering; review; revisions; changes; enhancements; testing; documentation and budget.

Teacher of Database Design, Web design and Microsoft Office courses to FETAC Level 5 & 6 standard.Seconded to “elearning” project to implement and manage eLearning project using Moodle.Setup pilot group of 28 teachers and 400 students.Provided training to all members of pilot group including course development and pedagogical techniques in e-learning.

Galway

Provide Oracle Training.Conducted user IT Training Needs Analysis.Developed end user training plans and schedules.Introduced Oracle Tutor to develop business procedures for best practices.Liaised with Super Users (SME’s) to develop job specific training materials.Development & analysis of changes & improvements to Oracle as requested by the various.

South Australia, Australia

Business Requirements definition – Led requirements workshops with cross-functional Business SMEs; identified, produced, analysed and aided prioritisation of requirements.Conducted reviews of requirements documentation with key Project Stakeholders and Business Unit Owners.Successfully secured full sign off of documentation within required.

Dublin, Ireland

Managed the technical training needs of newly implemented software to manage driver's rosters and scheduling of buses nationallyDeveloped training policies and procedures to meet the needs of the implementationDeveloped training materials based on user roles and responsibilities i.e included management, clerical staff and inspectorsImplemented a successful.

Managed the technical training needs of newly implemented software to manage driver's rosters and scheduling of buses nationallyDeveloped training policies and procedures to meet the needs of the implementationDeveloped training materials based on user roles and responsibilities i.e included management, clerical staff and inspectorsImplemented a successful.

I was originally employed with Kelly Software as a software developer, using programming languages HTML, VB and ASP. However, when the company started to expand there was a great need for an IT Trainer within the company. I found myself leading this role and being responsible for in-house training and client training. I was solely accountable for the.

Master’S Degree, Ma In E‐Learning Design And Development, Honours

The focus of my research was to understand how employee engagement, motivation and interest for compliance-related training activities.

Masters In Technology Management, Innovation & Product Design And Development

B.A. Degree, Economic & Social Studies & Information Technology

BA Degree Specialising in Information Technology Post Grad. Diploma in Innovation Management

Diploma, Training And Development

Diploma in Training & Development

Education record