(Also May 2014 - December 2015)• Prepare quotes and process sales orders through to completion.• Communicate with vendors and distributors on behalf of clients regarding pricing, inventory status and shipments.• Coordinate marketing events and technical sessions.• Handle day-to-day accounting: Payables, receivables, bank deposits.• ConnectWise, HubSpot, Eventbrite

• Operated home-based business providing website design and virtual assistant services.• Created personal, corporate and Intranet websites, designed content management system templates, ensured websites adhered to search engine rules, made recommendations on search engine advertising and assisted with social media marketing.• Created professional online publishing projects using text, graphics and digital photography.• Provided remote services in executive assistance, administrative support, word processing, desktop publishing, editing and proofreading, voicemail monitoring, email and calendar management, bookkeeping, event management, project management, and research.• Handled accounting functions and maintain records.• Technical skills: HTML5, CSS3, graphic design, PDF forms, content management system templates. • Adobe Acrobat 9 Pro, Adobe Creative Suite Design Premium (Dreamweaver, Illustrator, InDesign, Photoshop), TeamworkPM, WordPress.

• Promoted to Manager from Seasonal Sales Associate in January 2011.• Interviewed, hired, trained, supervised and terminated staff.• Created schedules based on wage targets and established daily sales targets.• Handled cash, credit and debit transactions.

• Maintained employee Intranet site to keep content current.• Wrote and illustrated bi-weekly newsletter explaining features of Intranet site.• Led focus groups to determine requirements for Intranet department pages.• Delivered individual and group training sessions on new software and systems to improve productivity.• Produced documentation on IT procedures for knowledge base.

(Business Combination with Pengrowth Energy Trust, October 2006)• Designed employee Intranet site and maintained corporate website.• Supported users on desktop applications to provide troubleshooting and training.• Consulted user guides, technical manuals and Internet to research troubleshooting solutions.• Maintained updates for desktop software and application data.• Managed inventories of computer hardware and software licenses.• Administered cellphones and configured BlackBerry devices.

(Acquired by Esprit Energy Trust in April 2005)• Supported users on desktop applications to provide troubleshooting and training.• Maintained computer network: User accounts, software installation/updates, backup rotation.• Created and maintained corporate website.

• Supported users on desktop applications to provide troubleshooting and training.• Maintained computer network: User accounts, software installation/updates, backup rotation.• Created quarterly report brochures and presentation materials.• Designed corporate website and maintained content.• Made international travel arrangements and coordinated visa applications.• Handled day-to-day accounting: Payables, receivables, wire transfers, bank reconciliations.• Processed payroll and administered employee benefit plans.

• Provided administrative support to President and other executives.• Prepared Board Meeting materials, recorded Minutes of Board of Directors Meetings, and acted as liaison between staff and Board of Directors.• Created sponsorship presentations and other desktop publishing projects for Marketing Department.• Implemented filing system and other office procedures.• Participated in planning hockey and special events.