Terry Shane

Terry Shane Email and Phone Number

Customer and Community Experience at Southern Water @ Southern Water
England, United Kingdom
Terry Shane's Location
Greater Brighton and Hove Area, United Kingdom, United Kingdom
Terry Shane's Contact Details

Terry Shane personal email

n/a
About Terry Shane

Terry Shane is a Customer and Community Experience at Southern Water at Southern Water. They possess expertise in business transformation, change management, program management, stakeholder management, management consulting and 15 more skills.

Terry Shane's Current Company Details
Southern Water

Southern Water

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Customer and Community Experience at Southern Water
England, United Kingdom
Employees:
2503
Company phone:
0330 303 1263
Terry Shane Work Experience Details
  • Southern Water
    Southern Water
    England, United Kingdom
  • Southern Water
    Head Of Change And Programmes
    Southern Water Dec 2021 - Present
    Worthing, West Sussex, Gb
  • Southern Water
    Head Of Projects - Customer, Commercial And Procurement
    Southern Water Jan 2019 - Dec 2021
    Worthing, West Sussex, Gb
  • United Outcomes
    Consulting Director
    United Outcomes Oct 2013 - Dec 2018
    Hong Kong, Hong Kong, Hk
    Practicus Consulting rebranded as United Outcomes, a Transformation and Delivery Consultancy. I engaged multiple clients across sectors typically encompassing the design and delivery of programme frameworks, structures and processes as well as large and small individual programmes. Sample engagements: - Risk and planning workshop for a medical devices company in relation to Brexit readiness assessment. - Programme delivery capability assessment and uplift for government organisation professional project management group.- Requirements review for a CRM application as part of a new challenger bank preparing for FCA approval.- Programme review and recommendations for a global healthcare provider’s cyber security programme.- Governance review and recommendations for global medical devices firm.- Programme managed HR Transformation/Digital Enablement with a $6m cost over two years, with net benefits $55m. Created plan, managed tier 1 consulting deliverables, and coordinated internal senior HR team working directly with the CHRO. - Developed the business case for an $8m SAAS HCM digital change investment and programme mobilisation, readiness assessment. - Designed portfolio management office and target operating model (TOM) for IT infrastructure group.- Programme and PMO for Pharma Marketing re-org established governance, work breakdown structure and accountabilities to deliver. Run steering committee and chaired to support the sponsor. - Programme and Portfolio Design leading the engagement to enhance IT project and programme capability maturity. Project spend £65m across 300 projects, plus 100 strong Agile team. Embedded new portfolio structure and toolkit. Implemented a new system of control, operating model, toolkit and resources.
  • Chaucer Consulting
    Deputy General Manager
    Chaucer Consulting Jan 2004 - Oct 2013
    London, England, Gb
    Responsible for designing, leading and managing projects, programmes and engagements with blue-chip clients, all focussed on organizational change.Sample assignments:- Safety leadership programme turning ideas into a structured leader-manager-employee performance management system.- L&D: Rescue and turnaround, programme managed the successful delivery of £3m to insource learning operations and re-outsource / build internal capacity for 9,000 users. Multiple system change, data transformation, and integration with HR SAP. - HR transformation programme: PMO and leadership of $40m vendor cost reduction across HR processes in a global financial services organisation.- Internal communications intranet and functional review: intranet site development for ~40,000 staff. - Organizational effectiveness product development: oil & gas operating model to support communication, ways of working and governance including RAPID decision making. - HR pay review tool: lifecycle cost and functional benefits analysis of various options. - Talent management processes: development of talent assessment and data management processes. - Downstream oil & gas re-organisation: development and management of the process to select ~750 individuals into new roles and exit ~500 staff. - Organisational review:complex data collection and capability reporting delivered to CEO. - Procurement oil & gas process principles and group establishment.- Technology acceleration: programme management of technology developers and engineering consultancies to ensure £3m DEFRA funding was allocated and successful in achieving milestones.- Assurance process change management: first stage alignment of business and engineering functions.- On-line betting: e-commerce programme management delivering fixed odds betting games and payment methods.
  • Frost & Sullivan
    Change Manager
    Frost & Sullivan 2002 - 2003
    San Antonio, Texas, Us
    Change Manager Planned and managed business transformation including: - Developing change programme framework and aligning all activities.- Leading organisation design work stream.- Facilitating strategic options sessions to prioritise, develop and communicate.- Identification and management of risks and issues.- Monthly reporting to management and quarterly to the board on progress and costs and benefits management.- Delivery and/or support of key sub-projects; knowledge management; document management; service management strategy; and, a new coaching and mentoring programme.
  • Frost & Sullivan
    Energy Practice Manager & Analyst
    Frost & Sullivan 1996 - 2001
    San Antonio, Texas, Us
    I had responsibility for operational production of competitive intelligence and market research activities for the energy practice in Europe. I identified research areas, managed the production of reports and intelligence within these areas, and worked with clients in those markets in a consultative capacity to help them to best exploit marketing opportunities. Energy & Environmental Technology Analyst ('96 – '99)The role was primarily concerned with researching and analysing specific energy and related environmental markets, for both technologies and services. All research concluded with the production of management reports for senior management for market leading organisations.

Terry Shane Skills

Business Transformation Change Management Program Management Stakeholder Management Management Consulting Project Management Business Process Improvement Project Portfolio Management Business Process Organizational Design Business Strategy Business Analysis Organizational Development Management Performance Improvement Coaching Culture Change Human Resources Leadership Outsourcing

Terry Shane Education Details

  • Roffey Park Management Institute
    Roffey Park Management Institute
    Personal Development And Functional Management
  • Middlesex University
    Middlesex University
    Environmetal Management & Policy

Frequently Asked Questions about Terry Shane

What company does Terry Shane work for?

Terry Shane works for Southern Water

What is Terry Shane's role at the current company?

Terry Shane's current role is Customer and Community Experience at Southern Water.

What is Terry Shane's email address?

Terry Shane's email address is te****@****cer.com

What schools did Terry Shane attend?

Terry Shane attended Roffey Park Management Institute, Middlesex University.

What skills is Terry Shane known for?

Terry Shane has skills like Business Transformation, Change Management, Program Management, Stakeholder Management, Management Consulting, Project Management, Business Process Improvement, Project Portfolio Management, Business Process, Organizational Design, Business Strategy, Business Analysis.

Who are Terry Shane's colleagues?

Terry Shane's colleagues are Richard Carr, Tom Smith Bsc (Hons) Miam Iosh, Adam Smith, Desmond July, Dougie Weller, Dougie Blackford, Rob Jackson.

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